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Valutata 1 stelle su 5

Ordered gloves delivery expected same week, had to wait nearly 2 months after chasing up- arrived poorly packaged. Decided to give another try and order punch bag, after nearly 2 weeks chased up to... Leggi di più

Valutata 5 stelle su 5

These guys are amazing Ive bought equipment from them throughout my boxing journey when I moved to cyprus 12 years ago they helped kit my gym out the guys are honest and always go that extra mile to h... Leggi di più

Valutata 5 stelle su 5

Belgium reporting in: Ordered on tuesday night. Order passed on wednesday, changed my Oz from 16 to 18 by mail (no problem, immediate response). Got a first delivery try on thursday, but nobo... Leggi di più

Valutata 5 stelle su 5

One of the last remaining true sport shops, with both professional and friendly service, Sugar rays is on doubted Lee the best place to go for all your equipment. If you are recreational professional... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

3,6

Nella media

TrustScore 3.5 su 5

111 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Ordered gloves delivery expected same…

Ordered gloves delivery expected same week, had to wait nearly 2 months after chasing up- arrived poorly packaged.
Decided to give another try and order punch bag, after nearly 2 weeks chased up to be told would be a month or two. Asked for a like for like replacement or refund. Still waiting for a refund one week later and receiving petty and hostile messages from them because of honest review.
I would not recommend unless you don’t mind waiting months for items to arrive.
Have to say they are consistent though!

20 aprile 2026
Non scritta su invito
Valutata 5 stelle su 5

Ordered some white rival RB10 bag…

Ordered some white rival RB10 bag gloves. I made a mistake in the ordered which Brett sorted without fuss. Arrived 2 days later. These look and feel fantastic providing more support than any I’ve had before by a margin and I’ve had a few over the years.

24 marzo 2026
Non scritta su invito
Valutata 1 stelle su 5

Was in sugar rays with my husband &…

Was in sugar rays with my husband & grandson ordered food it was off the special menu £22 .Peppered chicken was very greasy. Then when we ordered dessert no pavlova. Fudge cake was horrible Mr whippy ice cream was horrible. Told the girl she didn't want to know. Special started at 5 pm this was after 6 pm .I won't be back

14 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Wrong weight gloves ordered well before Christmas …

My son ordered the wrong weight boxing gloves for my grandsons Christmas present, he left it until after Christmas to tell me! We rang Sugar Rays explained the situation they told me to just return them which I did on Monday just two days later I received the replacement gloves … exceptional customer service!

14 gennaio 2026
Non scritta su invito
Valutata 2 stelle su 5

Lost its spark

Used to be amazing but last few times I've been chip have been bad as if they've been reheated and burgers wernt great ☹️☹️

5 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Brilliant all British Buissiness

Brilliant all British Buissiness. Ordered a custom package that typically takes weeks to completion and delivery. Explained to their 10/10 staff that I needed it the coming weekend. Despite my incompetence they completly delivered, moving some things round and ensuring my package came in time.

A big thank you to Harley who was a hero over the phone.

12 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing customer service

What a fantastic bunch of people. I ordered some gloves for my youngest. The supplier let Sugarrays down, but they moved heaven and earth to get the right gloves for my boy. They were patient and understanding of my frustration and, honestly, I would love to reach across the miles between us and give each and every one of them a huge hug.

I could not recommend this company more highly than I do. I wish I could do more than leave this measly review. Take your business to them. They are solid gold!

5 giugno 2025
Non scritta su invito
Valutata 5 stelle su 5

Number One.

Friday 7th March 2025.
16.16pm.

"Dear Sir or Dear Madam (Trustpilot). Good-afternoon. How are you? I trust you are well. Sugar Ray's Boxing Store has been around a long time and the Staff and friendly and very knowledgeable about boxing gear and equipment. I would highly recommend Sugar Ray's to anyone interested in the sport of Boxing."

Well Done Sugar Ray's Keep Up The Good Work.

Yours Respectfully.
Bellingham/Miller (Prizefighter).
M: 07936 810 274.
Thank you.

7 marzo 2025
Non scritta su invito
Valutata 1 stelle su 5

bought an item that was out of stock?(scam alert)

Needed a speedbag platform and everything went nicely, until... I asked a question on how i can track my order and the guy that replied had poor English? (reason number 1 why they sound like a scam) and then when i gave him my order number he replied (with poor English) "the item is not in stock right now it will be in march." (reason number 2 why they sound like a scam) and I was like wtf the website said it was on stock... and then he wanted me to sell the same set but with a speedbag ball as well which I don't need so I immediately requested a refund which they didn't sound happy about it but idc at least I got my money back... I do not recommend to buy at their store...

12 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

These guys are amazing Ive bought…

These guys are amazing Ive bought equipment from them throughout my boxing journey when I moved to cyprus 12 years ago they helped kit my gym out the guys are honest and always go that extra mile to help you. There product knowledge is second to none on my recent trip back to the UK I picked up some great tuff wear airpads love em. Thank you so much guys wish I bought a bigger suitcase next I will see you soon and keep up the amazing service.

1 febbraio 2025
Non scritta su invito
Valutata 5 stelle su 5

My experience was good

My experience was good. All went well, happy with item and customer service. Told them would give them good review as a thank you. Cheers Brett and the guys/gals!

25 gennaio 2025
Non scritta su invito
Valutata 1 stelle su 5

Do not order online from them

Do not order online from them. They show that the item is in stock. You can place the order but they never deliver the item to you or even bother to answer any sort of communication. They literally steal your money online.

I have given up on the idea of actually getting the boxing gloves that I ordered.

You have been warned.

5 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

Really poor delivery times and communication

Not happy at all as placed an order for a Punch bag, was told afterward it was out of stock even though website said in stock, the told me a delivery date which was two weeks later, which I excepted but since this it's been a further three weeks and still not delivery! very poor communication as I have to contact them for updates. Now requested money back to use a more reliable company.

3 luglio 2024
Non scritta su invito
Valutata 1 stelle su 5

The food it was so salty

The food it was so salty it was horrible, pavlova if you could call it that, coffee week, I was so disappointed been a while since I’ve been to sugar ray’s & a completely different experience & the price was way too expensive even worse when you don’t even eat half of what you ordered due to bad food, service was good the girl was lovely but sorry nearly £100 wasted & bad quality so no tip & sorry won’t be back

3 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Do not recommend

Like many of the other reviews. They lied about having the item in stock and seemed to not care ignoring my messages, it seemed they had no intentions of refunding me and the man on the phone when I called was very rude when I asked for a refund.

20 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Top class service…

Took my 2 young boys who are new to boxing for some accessories and equipment and was not disappointed. Harley helped us with our selection and choices of gloves and shorts, my boys were very happy we went there. will definitely buy from them next time

27 febbraio 2024
Non scritta su invito

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