Sugarbabycare Recensioni 

They are robbing people. I have an email thread with 72 emails of me trying to cancel the subscription that I never signed up for, and to be refunded for them doubling the price each month

I would give this negative stars. If I could this product sucks it made my skin breakout the customer services even worse to cancel. I originally had to file a complaint with the credit card company to even get anywhere. Do yourself a favor and avoid this company.

On September 26 I cancelled a second auto ship order (Order #776000) before shipping, but it still shipped October 2nd. I was charged $64.97 I also told them to pause any future orders for 90 days. The cancellation and pause was confirmed by email on Sept 26. I emailed this company on October 2nd to tell them the order still shipped without my permission. I asked for a refund, but there was no reply. On October 26, I again was charged another charge less for new order (Order # 790416) though any orders were to be paused for 90 days. I was again was charged $64.97. At this point I want both charges refunded in full. Any unauthorized goods I receive I will gladly return if they pay for shipping and return packaging. Do not spend a dollar with this company. Customer Service is horrible and their reviews are poor.

I made a one time purchase, used the product twice and broke out really bad. Not only that, I was automatically put on a subscription. I’ve been back and forth emailing them about my refund. They want a pic and I will not send one because of the area being close to my private area. They will respond then stop all of a sudden. I was promised a refund, then when I reached out again, they acted like they didn’t know what I was talking about so I had to resubmit everything from the previous correspondence. Now they’ve stopped responding. They have a refund policy.

Auto signs you up for subscription and then does not have a customer service to cancel. Also product does not work and will leave your skin worst. I don’t recommend, check reviews on Google as well.

I was bamboozled into a membership that I didn’t sign up for. You can’t call them only email communications. The product broke me out and I had to see a dermatologist and had to take an antibiotic. I made them aware and I was promised my membership would be canceled because of this and it wasn’t. I was charged a third month and was promised I wouldn’t‼️I want my money back and they can have all of the unused bottles back‼️

⭐ 1/5 Stars – Terrible Customer Service & Misleading Subscriptions!

Extremely disappointed with this company and its lack of customer service! Their subscription practices are misleading, and canceling a membership has been an absolute nightmare.

I’ve experienced multiple attempts to charge my card and have reached out NUMEROUS times through both email and Facebook requesting cancellation. Unfortunately, all I seem to receive are automated AI responses instead of actual assistance from a real person.

It’s beyond frustrating when a company makes it so easy to charge customers but nearly impossible to cancel a subscription. Customers should NOT have to jump through hoops, send repeated messages, or worry about unauthorized charges just to end a membership.

My advice: BEWARE of their subscriptions and think twice before providing your payment information!

A reputable company should prioritize transparency, accountability, and customer satisfaction. Unfortunately, my experience has been the complete opposite. I would NOT recommend this company!

RUNNNNNNN FARRRR ALL of the negative reviews are 100% . They make you think youre making a ONE TIME PURCHASE, but youre really unknowingly sign up for a subscription and you dont realise until the next month when money comes out of your account. Customer service is not even a thing. They may answer you 1 time but as long as its to cancel this subscription they never answer, even the emails. ITS A SCAMMMM . Their products DO NOT WORK! the rose oil smells like cooking oil from your kitchen! RUNNNN FAR. The stretch marks soap smells disgusting and does not work! I had to climb through a lot of hoops to cancel that subscription.RUNNNN AWAY!

I placed an order once for face pads and was emailed about a month later that my credit card was going to be charged again and I was enrolled in a subscription. There was no information regarding a subscription in my order or my confirmtion when I placed the order. The face pads completely fall apart when I try to pull them out of the container. I don't even use them. I certainly don't want more. I have spent weeks emailing them. I get AI responses that go in a circle. This company is a nightmare.

> I tried to cancel my subscription through their website as required, but the system wouldn't let me out. When I finally got a response via email, they completely ignored my cancellation request and instead told me I was "locked in" to finishing 3 orders before I could make changes. They are intentionally making it impossible to cancel and hiding behind fine print to keep charging customers. Save your money and steer clear of Sugar Baby Care!

The product didn’t work for me and caused breakouts and irritation I tried canceling subscription and asking for a refund at least six times in their email before the second product got shipped out. They still sent out the second product and still charged my card for a private. I told them multiple times I cannot use and I’m still dealing with the cancellation on my subscription right now. It looks like I won’t be able to get my refund which is unfair because I emailed them multiple times before the subscription went out. I wouldn’t recommend this product and I wouldn’t recommend even trying to get a hold of anybody there as it takes forever for a response and your responding to an email who clearly doesn’t understand that you answer them six times the same response.

One of the worst experiences ever. A totally fraudulent company that tries to enforce an invalid "contract" by stating that your purchase constituted an apparently lifelong agreement to receive shipments of their products.

The emails with their egregious customer service agents are classic delaying tactics: They will ask for your email, even though they are engaged in correspondence with you. They will ask for your order number repeatedly, even though they claim they are looking at your order and there is no cancellation. They will robotically respond to an email within minutes without correcting or addressing your concern.

I now see how many complaints there are, and I have contacted the Attorney General, whose office reveals many other unhappy customers. I sense a suit coming.

DO NOT ORDER ANYTHING FROM THIS COMPANY.

Saw an ad on Instagram for an offer. Clicked the link and purchased and then received an email telling me I had subscribed. Immediately contacted them that same day to say that I just wanted to try one bottle. They told me I missed a tiny box I was supposed to check if I DIDN’T want to subscribe. This was all before the product had shipped. Asked them to cancel. They wouldn’t. Told them I was willing to pay full price for the bottle but that I didn’t want a subscription and they refused. To this day, they are still attempting to charge my card. It’s been MONTHS and they won’t let me cancel. This definitely feels fraudulent. The product smelled nice but broke me out, which has never happened before. I had very painful pimples that lingered for weeks. They eventually disappeared after a couple weeks of not using the product. This company’s customer service is awful. If the product hadn’t shipped, I should be able to cancel. If the product isn’t working for me, I should be able to cancel. Company’s should make it very clear and transparent whether you are being committed to a subscription or not. This shouldn’t be legal.

I purchased a item. Not a subscription package. I reached out after an auto ship to cancel any FUTURE orders as I was unhappy with not only the quality of the first order but the packaging leaks constantly.

They refuse to cancel the subscription showing that in their Terms and conditions in Section 16 you cancel and terminate at anytime but in Section 22 it shows that subscriptions are required to be paid and regardless of quality there are no refunds.

It is a scam forcing patrons that aren't happy to pay more than expected.

They used a promotion to bind you to a $70 subscription then will not cancel no matter how much you ask them to. Scroll past their promotion DO NOT ORDER!!!

Somehow, I was signed up for subscription when I made a one time purchase they are consistently trying to take money out of my account that I don’t have.

Having trouble canceling a unwanted membership

this product don't work and they be changing your card monthly for some membership that you don't even have knowledge of and when you call for assist no one is their to help you.

Charged me for a subscription I did not order. The website doesn’t allow for me to remove my credit card information or cancel subscription. I have reported this to my bank and will file a complaint with BBB.

This place is a scam and this product is not OK for people with sensitive skin. It broke me out. I sent them pictures of the breakout!
Number 1-They refused to refund me and number 2-they stating they’re gonna charge me the next two months because of the subscription, when I told them no and please cancel it. They said I couldn’t!!!
Beware of this product!!