Top quality and performance.
Data dell'esperienza:
Qualità: 5
Rapporto qualità-prezzo: 5
Venduto da Successories
Le informazioni mostrate su questa pagina si basano esclusivamente sulle recensioni che i clienti di Successories hanno scritto via Trustpilot.
Ecco cosa la gente ha messo in evidenza
Qualità
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Dettagli del prodotto
Just try to keep them from watching this interactive gear clock personalized desk clock! A personalized gift, this intriguing personalized desk clock has all of its gears in plain sight and in motion, creating a fascinating focal point on any desktop. Cleverly suspended from the back glass panel, the clock face and mechanism appear to float inside the surrounding ebony frame with its lustrous high-gloss finish.
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My biggest issue was the customer support, I was told that a misspelling on my personalization was correct and it was not, therefore I had to order it separately and it caused me to not get the clock to the person. It would have been different if customer support had not reached out to me to ask if I needed it fixed and when I said yes, it seemed they ignored it.
Qualità: 5
Rapporto qualità-prezzo: 5
Beautiful clock!
Qualità: 5
Rapporto qualità-prezzo: 5
I was dissatisfied and contacted your company for exchange or refund and they declined both options. I explained that the engraving plate was not on straight and requested to exchange for one without the engraving plate because the quality of the engraving plate made the product look awful. But they have declined to work with me. Therefore, it will be reported to the Better Business Bureau if they persist in refusing to make it right.
Qualità: 2
Rapporto qualità-prezzo: 1
Risposta di Successories
Thank you for your feedback. We’re sorry you were dissatisfied with the clock.
It is important to clarify that our customer service team had already approved and initiated a full refund with a prepaid return before this public post and BBB threat were made. We did not decline to work with you. In fact, we followed our policy and offered a complete resolution promptly.
After reviewing the photo provided, the engraving plate appears properly mounted within normal production tolerance. However, because you were unhappy with the item, we approved a full refund upon return.
We stand behind both our policies and our service. Our A+ rating with the Better Business Bureau reflects our long-standing commitment to resolving concerns fairly and professionally.
If you need any assistance completing the return process, our team remains available to help.
Quality clock. Fast turnaround. Easy ordering process.
Qualità: 5
Rapporto qualità-prezzo: 4
Nice clock, not impressed with the personalized plaque!
Qualità: 5
Rapporto qualità-prezzo: 3
The couple we bought this for were happy with product. It arrived undamaged and ahead of schedule.
Qualità: 5
Rapporto qualità-prezzo: 4
Great gift to commemorate a special occasion.
Qualità: 5
Rapporto qualità-prezzo: 4
Beautiful clock, great quality and prompt delivery.
Qualità: 5
Rapporto qualità-prezzo: 5
Very thoughtful and personalized and my husband loved it
Qualità: 5
Rapporto qualità-prezzo: 5
This clock is beautiful.
Qualità: 5
Rapporto qualità-prezzo: 5
I must say, the Rosewood Gear Clock looks so much nicer in person, The recipients really loved it.
Qualità: 5
Rapporto qualità-prezzo: 5
I ordered these for a few clients and they were very pleased with the quality. I appreciated how quickly they shipped. They were ready and shipping within a few business days and I was alerted each step of the way. I would order these again.
Qualità: 5
Rapporto qualità-prezzo: 5
The recipients loved the clocks! They look very nice and seem to be a great quality. The personalisation came out great.
Qualità: 5
Rapporto qualità-prezzo: 5
Consistent quality service. The clock is simple yet very effective. It's definitely a hit at our station!
Qualità: 5
Rapporto qualità-prezzo: 5
It's beautiful!
Qualità: 5
Rapporto qualità-prezzo: 5