Concern about some booking systems. Directly on PC works fine, via mobile is a concern. On Mobile, payment process confirmation crashed, no booking but have taken funds and not yet refunded. W... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Concern about some booking systems. Directly on PC works fine, via mobile is a concern. On Mobile, payment process confirmation crashed, no booking but have taken funds and not yet refunded. W... Leggi di più
L'azienda ha risposto
Franz(hope correctly spelt) did help find a cheap flight with a suitable baggage allowance for myself, wife and daughter. We got our tickets within few hours through email . The tickets and luggage al... Leggi di più
My first time booking with studentuniverse was a nightmare. I don’t see myself recommending someone. For first timers you have to have a heart otherwise you will have mental health issues . Unfortun... Leggi di più
Absolutely awful must be banned total headache hidden charges worst of all imagine u have to talk to customer service based in Philippines. Ridiculous English alao i wasnon phone 2 hours still zero... Leggi di più
StudentUniverse is one of the world's leading travel booking sites for students and young adults under 26. We’re partnered with more than 90 airlines including Virgin Australia, American Airlines, Air China and more to give you exclusive student flight discounts that can’t be found anywhere else. On top of that, we also offer frequent promo codes to make your flight the cheapest it can possibly be. A little history: we launched the site in the US in 2000 and students liked us so much that we were acquired by Flight Centre Travel Group in 2015 and we expanded into Canada in 2020.
9th Floor, CI Tower, St Georges Square, KT3 4TE, New Malden, Regno Unito
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My flight ticket was canceled at the last minute...

Risposta di StudentUniverse UK
Great price on the Brisbane London return flight. I was nervous using them as I had never used them in the past. But everything went very well, and the e-tickets were issued less than an hour with Qatar Airways. Others sometimes take a day or two. So I'm impressed with the price transparency and quick turnaround. Thank you 😊
It was Very simple to use and I had no issues when booking my flights.
what can i say it was so easy to use a the price was great would recomemd to anybody that this site is a winer
all the best Stuart
So far good. Easy to book and reasonable price. I can't review the trip until I have completed the journey though.
I called the support line to confirm whether there would be one piece of carry-on luggage included within the price of a ticket as there was no information or indication on the website. The support worker confirmed that there was carry-on luggage included. However it turned out that the luggage was not included and the ticket also did not allow for the add-on of carry on luggage. I've called and emailed and waiting for a response but I've received no help for over a month. There is no response or accountability from this team and they say they provide discounts on tickets but it's actually the same as the airplane provider.
Great deal on a flight ticket, even though I'm not a student - was a bit hesitant because I didn't know the company, but ultimately no troubles at all - would recommend
My ticket just cancelled five minute left for my boarding the reason that they didn’t proceed my ticket
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