I recently went through DSA for a laptop with software to meet my disability needs. I got taking on a long process, being thrown between StudyTech and DSA and different agents that could never ans... Leggi di più
Student Finance
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Scopri cosa dicono le persone
Offer disability support allowance but their whole system is extremely ableist. Staff aren't trained properly, trying to get blood from a stone would be an easier task than getting support from this... Leggi di più
Anyone else is suffering the fake incompetence, hypocrisy, abuse and neglect of this racist people who takes months if ever to put a sharing code to check pre settle and settle status and do their job... Leggi di più
This should be disbanded and really needs reforming, they make students lifes difficult instead of easy with their time frames,wasting time or updating their system.If you seat thinking that your appl... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
Unbelievably unprofessional quality
They can't get the job done on their own without help from students or external organisations.
I applied my disability support allowance. 7month after, they are still failing to proceed my application form due to their mistakes.
1. They sent my application to a wrong department
2. They claimed my application does not have enough information on the form. My university told them that they have enough information.
3. They claimed that they do not have enough supporting information, My university told them that they already received it.
Do the employees not meet the standards of the work they are supposed to do? Or is this the way they are expected to do their job?
A significant big part of my effort was spent on finding, pointing out and cleaning up their mistakes and miscommunications.
Time and energy was the most important thing to study and I used it a lot.It's a kind of trade-off.
I felt as if I was their manager or bug checker.
Why am I spending so much hard work, time and energy instead of studying?
14 ottobre 2023
Non scritta su invito
An absolute joke
An absolute joke - the left hand doesn't know what the right hand is doing. 2 years finance went through no issues at all, 3rd year, no finance as saying sponsors haven't given information - we have uploaded this 3 times and still they say no information uploaded - our accounts even show the uploaded information. My son rings up, they tell him we haven't uploaded the information, he says we have, they say no you haven't - no help whatsoever. Just "no, they haven't". So my son now has no money to live on until - or IF - this ever gets sorted.
7 ottobre 2023
Non scritta su invito
Upload information they have asked for…
Upload information they have asked for but they say not showing on my account but it has gone onto my daughters account. They say that it is invalid. I have uploaded twice and still does not show up according to them but I can see it my account. Now they have given my daughter not enough to even pay her accommodation. I have been telling them that it is a breach of data protection if I upload financial documents to my account but it goes onto someone elses. They insist they is no fault at their end. Minus stars for overall incompetence
7 giugno 2023
Non scritta su invito
impossible to get through on phone, cannot reset password online, archaic
impossible to get through on phone
thinks i still live at my parents address 30 years after university
cannot reset password online
4 maggio 2023
Non scritta su invito
Incompetence and lack of support
12 gennaio 2021
Non scritta su invito
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