STTOKE INC. Recensioni 

2370
TrustScore 4.5 su 5

4,7

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Valutata 4 stelle su 5

Sttoke cups are amazing. They're beautiful, durable and keep beverages cold or hot an incredibly long time. I own 8 of the 16 oz Commuter Cups. Customer service was a little frustrating. One o... Leggi di più

Valutata 5 stelle su 5

The cups arrived quickly, the colours are excellent, the heat retention is exceptional and the taste even better, add to that the leakproof lid, and I’m bloody over the moon with them - and so is my... Leggi di più

Valutata 5 stelle su 5

Easy to order, very protective packaging. I love the mugs. I drink tea & often I have to stop using traveling mugs because of the taste changes, especially if hubby uses them for coffee (which I h... Leggi di più

Valutata 5 stelle su 5

There's always very little hassle when getting a Sttoke cup - i should know because i now have 12 of them! The company makes great cups and are very receptive to customer feedback influencing the... Leggi di più

Dettagli dell'azienda

  1. Negozio di accessori di moda

Scritti dall'azienda

World's First Shatterproof Reusable Cup


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 90% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(2370)

218 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

These are amazing

These are amazing! The thermos keeps hot for a long time and is great to hold not chunky very comfortable! Love them and the little cuos i love how light they are highly recommend!!

1 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

I’ve wanted a Stokke cup for the…

I’ve wanted a Stokke cup for the longest time & it definitely delivers. Stylish yet functional & this is the first time I’ve gotten compliments on a bottle! The biggest perk for me is that it converts from a cup to a bottle with the hydrate extension! 5 stars & totally worth every cent.

7 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Few years with Sttoke 100% worth the money

I have been using Sttoke for few years already. I have 12oz and 16oz cup, also have an art collection. I love Sttoke quality, it is really come with quality as the company told us. Just recently I bought a 20oz with the straw and of course with leak proof. It is so amazing how Sttoke make a cup with the straw and still can make it leak proof.
Really reccomend for anyone who wanna have a reusable cup that can keep warm, cold and leak proof. Also they have many design for us to choose and the most important is no weird taste at all coz it made from ceramic

27 novembre 2025
Non scritta su invito
Valutata 3 stelle su 5

Good but not what I expected

I just got them and I like the shape and the appearance. Does not keep things hot as long as I would like but does ok. The biggest thing is that the advertising makes you think that it is a ceramic cup. Instead it is a metal cup with what looks like a coating of ceramic. So a little disappointed in that. Will give them a shot for longer because you cannot return them. Hope it lasts longer than I think.

6 dicembre 2025
Non scritta su invito
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Risposta di STTOKE INC.

Hi Neal, thank you so much for sharing your honest thoughts with us - we truly appreciate you taking the time to let us know how the cups are working for you so far. I am Paul from the product team.

I am really glad to hear you like the shape and appearance. At the same time, I am sorry to hear the heat retention wasn’t as long as you were hoping. We would love to understand your usage a bit more so we can help you get the best experience out of it. Could you reply this review or send a message to hello@sttoke.com?

Regarding the material, our cups do use a stainless-steel body with our proprietary ceramic coating on the inside, this is something we do mention on our website, but I completely understand how it can still feel different from what you expected, especially since the ceramic experience is the main highlight. Thank you for pointing it out; your feedback helps us improve how we communicate this more clearly.

Thank you again for giving the cup a chance , we really hope it grows on you with continued use.

Valutata 5 stelle su 5

Amazing coffee cups that taste different

Amazing coffee cups that taste different from regular cups. Interesting colours and the slings are very cool. I have them in a variety of colours if you get a chance, but the updated 2.0 coffee lid as the original one sometimes leaves milk on your nose as you’re drinking. Careful to hand wash and don’t ding them, because over atime they eventually do show wear and tear. A cool Melbourne creation I recommend.

1 dicembre 2025
Non scritta su invito
Valutata 4 stelle su 5

I bought wrong lid though…

I bought my first Sttoke in 2022 and I love it but,I didn’t really like the lid because it should be leak proof but it leaked and not smooth to drink with that lid,so I usually use that without lid…but I’ve decided to order my second Sttoke and bought another lid for my first one though…it wasn’t fit my first one….so sad but that’s my mistake.
But I do hope you to show which lid for which commuter a bit more clearly as some people might think to order lid for older one when they order new commuter.
I haven’t use my new one yet though,I’m sure I love it too and new leak proof lid.
To be honest I’m still thinking how should I use that unfitted lid…haha.

But some of my friends bought their Sttoke because I told them how wonderful your products are!

Thank you.
Hope more people have their own Sttoke and enjoy coffee everyday!

28 novembre 2025
Non scritta su invito
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Risposta di STTOKE INC.

Hi Cay, Thank you so much for sharing this with us and for being with us since 2022. It truly means a lot to hear how much you have enjoyed your STTOKE over the years, and we are so grateful that you have even recommended us to your friends. Thank you for that support 🫶🏼 I am Paul from the product team.

I am really sorry to hear about your experience with the earlier lid leaking and not feeling smooth to drink from. That isn’t the experience we want for you, and we appreciate you letting us know.

Regarding the lid compatibility thank you for bringing it up. We do have a guide on the website to help customers choose the correct lid, but we understand how it can still be missed, especially when ordering quickly or if you are excited to get a new cup. Your feedback is very helpful, and we will look into ways to make that guide even clearer and more noticeable so it’s easier for everyone.

I’m so happy to hear you have received your new Sttoke and the new leak-proof lid. I really hope it brings you a much better experience, and if anything at all doesn’t feel right, please reach out anytime.

Thank you again for your trust, your recommendations, and your heart for the brand. We truly appreciate you, and we hope you enjoy many more coffee moments with Sttoke☕💛

Valutata 5 stelle su 5

MOOMIN + STOKE COLLABORATION SET

I purchased the MoominX STOKE Collaboration set during the Black Friday promotion and was delighted to receive the set along with a few freebies.

The quality of the tumbler was excellent and i love how the leather carrying strap goes so well with the light grey tumbler.

1 dicembre 2025
Non scritta su invito
Valutata 4 stelle su 5

We already had a Flow Series cup and since it met our expectations we decided to get some backup’s

We already had a Flow Series cup and as it proved to be superior in finish and keeping water cool and was nice to hold compared to a few other brands we have.
So we decided to get some backups.

3 dicembre 2025
Non scritta su invito
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Risposta di STTOKE INC.

Hi Ronald. Thank you so much for the love, it means a lot to hear that your Flow Series cup has become the favourite among the other brands you have tried! I am Paul from the product team.

Just one tiny question, we’re curious, where did our missing ⭐ go? 👀 We would love to know what we can do to earn that full 5-star spot from you next time.

Thanks again for choosing us (and for getting backups!). We are always here for you.

Valutata 3 stelle su 5

Cups are of good quality and they look…

Cups are of good quality and they look great for the office. They are also easy to clean, stains come off easily. However there seemed to be a defect with the Kerrie strap (the stitching on one side does not go to the edge of the holder) and emails with photos to the company has gone unanswered.

2 dicembre 2025
Non scritta su invito
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Risposta di STTOKE INC.

Hi SS. Thank you so much for your kind words, we are really glad to hear the cups are serving you well at the office and that they’re easy to clean. I am Paul from the product team.

I am sorry to hear about the issue with your Kerrie sttrap and that your earlier emails went unanswered. That’s definitely not the experience we want you to have. If you could kindly share your email address, I will make sure this is taken care of promptly for you.

Thank you for your patience, and we will get this sorted for you right away.

Valutata 1 stelle su 5

Plastic lid's cap edge easily broken.

The outer tip edge of the cap of the leakproof 2.0 plastic lid had cracked and broken off after an accidental drop of the my new Ocean Glow - Turtle 12oz Sttoke cup from my bag, making it unable to be capped tightly anymore. My sister who had the Ocean Glow 16oz Sttoke cup with the same type of lid (2.0), and my father who had an older Sttoke cup with the leakproof 1.0 plastic lid, both also experienced the same issue with the same site broken off when their Sttoke cups accidentally dropped in the past, making the lids unusable and leaking.

I feel that there is a design flaw, if the same issue has occurred three times on separate occasions from different Sttoke cups by different users. The Sttoke cup is advertised as shatterproof, but obviously the lid is not. I think when the cup fell down, the cap of the lid would be the relatively heaviest part of the cup with its additional weight and therefore gravity would have pulled that location downwards. Also as the cap tip edge is protruding outwards, rather than inwards, it would likely to be the impact and the weakest point, making it easily damaged. It also could be the type of plastic being used, which is weak.

We are very disappointed with the products, especially since they are advertised as shatterproof and are quite expensive. We have used other reusable cups and never had the plastic lids cracked and broken off before from accidental fall. We don't think we will buy further products or lid replacement if this is an ongoing problem. We can't prevent accidental falls, but if the plastic lid cap can't withstand a short fall, then perhaps it is not durable to be used with its ''shatterproof'' ceramic cup.

I hope the company would kindly look into this problem, which is likely to be a design flaw, and improve the product. Thank you.

28 novembre 2025
Non scritta su invito
Logo di STTOKE INC.

Risposta di STTOKE INC.

Hi Ying Xin, thank you so much for taking the time to share your feedback with us and for giving us the opportunity to look deeper into the lid. We truly appreciate hearing your experience, it helps us understand how we can improve.

I am Paul from the product team, and I am really grateful that you highlighted this issue. I am also very sorry to hear what you and your loved ones went through with the lids. I understand how you are feeling. Our customer service team mentioned that they have received your email and are attending to you, so do check your inbox for their update. We never want you to feel like you can’t rely on your Sttoke cup because of the lid.

We will be reviewing the structure of the leakproof cap, especially the outer tip edge and the plastic material used, to see how we can make it stronger and more durable. Thank you again for bringing this to our attention, your feedback truly matters to us.

If you are open to it, we would also love to hear any suggestions you may have for the lid design. Your insights would be incredibly helpful as we explore improvements.

Valutata 5 stelle su 5

Trustworthy

I had an issue a few years ago with shipping where the PayPal address was outdated and package got lost/stolen. STTOKE sent me new engraved cups. Very grateful.
Now I am a loyal customer. This order went smoothly and I love my cups.

12 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Loved its design

Loved its design - bought accessories to go with my sttoke, especially handy when you go for walks and still able to bring my favourite sttoke cup along.

25 novembre 2025
Non scritta su invito
Valutata 3 stelle su 5

No drip lid for 20oz cup

I have two different 20 oz cups. Only have the top with hole in the middle and a straw. I want you to develop a no drip lid for this size of cup so I could use it for hot drinks like coffee.

28 novembre 2025
Non scritta su invito
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Risposta di STTOKE INC.

Hi Thomas, thank you for taking the time to share your feedback with us, means alot to us. I am Paul from the product team.

Looks like you like having hot drinks :) At this moment, we only have one design lid for 20oz. But we got your note. Could we please get your email?

Valutata 5 stelle su 5

Great products!!

I love my cups and many of the accessories. I actually replace my lids more than the cups themselves . . . Which is entirely my fault for being too careless and dropping my cups.

28 novembre 2025
Non scritta su invito

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