STTOKE INC. Recensioni 

2370
TrustScore 4.5 su 5

4,7

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Valutata 4 stelle su 5

Sttoke cups are amazing. They're beautiful, durable and keep beverages cold or hot an incredibly long time. I own 8 of the 16 oz Commuter Cups. Customer service was a little frustrating. One o... Leggi di più

Valutata 5 stelle su 5

The cups arrived quickly, the colours are excellent, the heat retention is exceptional and the taste even better, add to that the leakproof lid, and I’m bloody over the moon with them - and so is my... Leggi di più

Valutata 5 stelle su 5

Easy to order, very protective packaging. I love the mugs. I drink tea & often I have to stop using traveling mugs because of the taste changes, especially if hubby uses them for coffee (which I h... Leggi di più

Valutata 5 stelle su 5

There's always very little hassle when getting a Sttoke cup - i should know because i now have 12 of them! The company makes great cups and are very receptive to customer feedback influencing the... Leggi di più

Dettagli dell'azienda

  1. Negozio di accessori di moda

Scritti dall'azienda

World's First Shatterproof Reusable Cup


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

2K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 90% delle recensioni negative ricevute

Solitamente risponde entro 48 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(2370)

218 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Love Sttoke cups!

I love the Sttoke items I recently received - the 20 oz. and 12 oz. cups. I take the 12 oz. cup to work for my water; and have yet to use the larger 20 oz. cup - this one will be good on a trip to visit my son in Virginia.

13 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Fantastic quality travel cup

Fantastic quality travel cup. Just what I was looking for. Use for my commute and also when I’m in work. Really wanted something that didn’t have a metallic taste, keeps my drinks warm and looks good - this fits everything

3 luglio 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing products beyond expectation!

I love how it came exactly like on the picture, love the colour, the sleek design where i can finally put on my car holder! Also i tried drinking coffee with it and it retain the heat and use it for my drinking water during pilates classes with the add on lid with a straw in it so convenient! Love it❤️ definitely recommended!

29 giugno 2026
Non scritta su invito
Valutata 3 stelle su 5

I like the cup's aesthetic, but that lid…

I like the cup's aesthetic and design overall. It feels sturdy and premium. Appears to be dishwasher safe with a removable rubber base. The design of the lid is the products vitium. The large lip at the bottom of the spout and raised lip are awkward to drink from. This same lip, when covered with ones own lip to regulate flow feels unnatural. Packaging was a huge box for 4 items. Picking and packing took a week however, once labelled, the delivery was efficient. Its like a 3.5/3.75.

27 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

So worth the money

So worth the money! Doesn’t leak, is awesome to drink from and feel nice in the hand. Keeps my tea nice and warm ages too. I find the mouth spout surprisingly enjoyable - a weak point in comparable products. Love it!

27 giugno 2026
Non scritta su invito
Valutata 5 stelle su 5

Great coffee cup

Have been looking at owning a stoke ceramic coffee cup for awhile.... Reading the reviews certainly encouraged my purchase. Saw the sale and jumped.... Best decision and yes it keeps my coffee hot and spill proof in my handbag.

18 giugno 2026
Non scritta su invito
Valutata 1 stelle su 5

Missing free gifts

When I ordered my STTOKE set, on the order form, there appeared to have the strap as well as the extensions. These were specifically the free gifts. However, when the set arrived, the gifts were missing and when I wrote to customer care line, hello@sttoke there was no reply at all. I was really really disappointed. Here is my order Order number STKD75439 you can check and see how early I sent in this order.

29 maggio 2026
Non scritta su invito
Logo di STTOKE INC.

Risposta di STTOKE INC.

Hello from the product team,

Thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment caused by the missing gifts and for not receiving a response to your enquiry.

We have flagged this matter with our customer service team for urgent review and will investigate both your order (STKD75439) and your previous contact with us. We would appreciate it if you could send another email to hello@sttoke.com referencing your order number so that our team can assist you directly and work towards a resolution.

We value your support and appreciate the opportunity to make this right.

Paul

Valutata 5 stelle su 5

The Customer service was Amazing!

The Customer service was Amazing!
Sophie was so understanding, kind & with fast response time✨
I tried the Cup before, it's really Good.

10 giugno 2026
Non scritta su invito
Logo di STTOKE INC.

Risposta di STTOKE INC.

Hello from the Product Team! :)

Thank you so much for taking the time to share your experience with us, we truly appreciate it!

Your kind words mean a lot to the team and really encourage us in the work we do.

Feedback like yours helps us continue creating better products and experiences for our community, and we are so grateful for your support.

If there’s ever anything we can help with, please don’t hesitate to reach out to us at hello@sttoke.com, we are always happy to help.

Thanks again for being part of STTOKE!

Paul

Valutata 5 stelle su 5

Hands down the best travel cup for filter coffee

Hands down the best travel cup for filter coffee. There is no comparison. Been searching for something that doesn't alter the taste of filter coffee and I've finally found it. Goes without saying but would also be perfect for non filter coffee beverages too. Maintains heat well, and the white version is just so perfect.

13 giugno 2026
Non scritta su invito
Logo di STTOKE INC.

Risposta di STTOKE INC.

Hello from the Product Team! :)

Thank you so much for taking the time to share your experience with us, we truly appreciate it!

Your kind words mean a lot to the team and really encourage us in the work we do.

Feedback like yours helps us continue creating better products and experiences for our community, and we are so grateful for your support.

If there’s ever anything we can help with, please don’t hesitate to reach out to us at hello@sttoke.com, we are always happy to help.

Thanks again for being part of STTOKE!

Paul

Valutata 5 stelle su 5

Excellent product design and customer service

You can buy insulated mugs from literally anywhere. I decided to try this brand because of the ceramic inside so that I can use it for more than just Coffee. It’s wildly exceeded my expectations and I use it five times a day. I discovered a minor problem with the inside of the cup and reached out to the company to check if it was under warranty. Turns out it was not under warranty anymore, but they sent me a new cup anyway. It was so easy to communicate with them over email, the responses were quick and the customer service agent was super helpful. I cannot imagine ever buying an insulated mug from another company again - they seem to have figured out the right mix between excellent product design and excellent customer service.

6 giugno 2026
Non scritta su invito
Logo di STTOKE INC.

Risposta di STTOKE INC.

Hello from the Product Team! :)

Thank you so much for taking the time to share your experience with us, we truly appreciate it!

Your kind words mean a lot to the team and really encourage us in the work we do.

Feedback like yours helps us continue creating better products and experiences for our community, and we are so grateful for your support.

If there’s ever anything we can help with, please don’t hesitate to reach out to us at hello@sttoke.com, we are always happy to help.

Thanks again for being part of STTOKE!

Paul

Valutata 1 stelle su 5

Deeply disappointed

Deeply disappointed. Have purchased several hundred dollars worth of sttoke cups, thought it was company with integrity and really high value products. at best, web page is presently not properly set up. I ordered a set of two 12 ounce cups, one of which was shown as being that cool light blue. That is not what I received in mail. What I suggest is that if you are out of a product, that you don't show a picture of it. I saw that the single cup in blue was not available, but obviously mistakenly thought the cup set still had some blue ones reserved for sets, since there was no notice that it was not available as shown. The cups are well made and i have more friends and family to gift with one, but a costly misunderstanding Not Happy!

25 maggio 2026
Non scritta su invito
Logo di STTOKE INC.

Risposta di STTOKE INC.

Hello from the product team,

Thank you for taking the time to share your feedback, and we're truly sorry to hear about your disappointment with your recent order.

We appreciate you bringing this to our attention regarding the colour selection and the confusion it may have caused on the website. Your comments are very valuable and will be shared with our team for review to help improve clarity moving forward.

To assist you further and resolve this properly, could you please contact us at hello@sttoke.com with your order details? Our team will be happy to look into this for you and provide further support.

Thank you again for your feedback and for giving us the opportunity to make this right.

Paul

Valutata 5 stelle su 5

Great product and customer service

First - BEST CUSTOMER SERVICE EVER!!! There was a problem with my original order. Sttoke sent a replacement quickly. I really love the 8 oz cup - it’s well-made, has a wonderful fill-to line, easy to clean, high quality and very pleasant to hold. My only issue is that I wish it kept my drink hot a bit longer. I also bought the carry strap (the cup doesn’t leak so it works perfectly).

19 maggio 2026
Non scritta su invito
Valutata 4 stelle su 5

Great Quality Cups with Premium Feel

Purchased two 8oz Commuter Cups and overall I’m quite happy with them. The quality feels premium and solid, and the design looks really nice in person. Heat retention is good as well.

The only thing that surprised me was the lid, it was extremely tight and hard to open the first time, although it became better after a few uses.

Overall still a great product and feels very durable.

13 maggio 2026
Non scritta su invito
Valutata 5 stelle su 5

My thoughts after 4 STTOKE cups!

This is my 4th Sttoke cup purchase which shows just how much I like these cups! I’ve got 2 of the sliding lid ones which were their first generation cups. Wasn’t perfect, as it leaks, the sliding part got loose over time, and it was difficult to wash thoroughly. As soon as they came out with the new generation lid, I bought a new cup but quickly found that the rubber part touches my nose everytime I take a sip of my coffee. After a year, the lid actually broke apart. Now that they released the 2nd generation lid, it really feels like they’ve listened to their customers feedbacks and have actually taken it seriously! Bought another new cup and a replacement 2nd gen lid and have never looked back! Looking forward to future products from the team as they’ve now gained a loyal fan 😊

26 maggio 2026
Non scritta su invito

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