Great service, help and advice from my initial phone call to enquire about buying beer through to the ordering process and then the collection, where again we had superb help and advice from one o... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Had a failed delivery from DHL despite 2 people and a dog being in all day ….. However I can’t fault Stroud Brewery, I got in touch with them, someone responded the same day and rearranged our delive... Leggi di più
Great atmosphere and brilliant bands and djs on Saturday afternoon/evening of Malty Story festival. Would have liked more food choices for the festival as everyday menu is fab and there were only limi... Leggi di più
Had a pint of Budding while on holiday at The Old George Inn South Cerney. Liked the beer so much that I went home and ordered a 12 can mixed selection from the website. Easy ordering process with fas... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
Scritti dall'azienda
Stroud Brewery established in 2006, initially the brewery was a passion project for our founder Greg Pilley; an adventurer, environmentalist and beer lover. His purpose was simply to make great tasting beers for the local community whilst being the change he wanted to see in the business world. Today Stroud Brewery is a thriving enterprise and our tap room has become one of Stroud’s cherished local landmarks. We make great tasting, ethical and organic beer and we create welcoming, fun social spaces.
Informazioni di contatto
Stroud Brewery, Kingfisher Business Park, London Rd, Thrupp, GL5 2BY, Stroud, Regno Unito
- 01453 887122
- beer@stroudbrewery.co.uk
- stroudbrewery.co.uk
4,7
Eccellente
268 recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Love the nettle beer
Love the nettle beer! Fast shipping, great packaging , easy to order. Will Buy again. Boyfriend is very happy with his gift.
15 aprile 2023
Risposta di stroudbrewery.co.uk
Hello, Thanks for taking the time to leave us a review, glad to hear you love Stinger! Many Thanks - Stroud Brewery
system needs a look
system needs a look - I had ordered for pickup from the brewery - had an email saying order out for delivery - then another apologising - then one saying the order was ready for collection. Went in to collect and they had no record of the order - I showed the note that it was ready and they - after 15 minute delay and a request for me to sign paperwork before they would give it to me - gave me the order.
7 aprile 2023
Risposta di stroudbrewery.co.uk
Hello David, Thank you for bringing this to our attention, we are now aware of this issue, and have put measures in place to stop this happening again. Sorry that you had to wait for 15 minutes and for any confusion that may have been caused. I hope you managed to enjoy your beer in the end. Many Thanks, - Stroud Brewery
Happy customer
Easy to order online, good communication, order ready to collect on-time, excellent service and product.
29 marzo 2023
Risposta di stroudbrewery.co.uk
Hello there, Thanks for taking the time to leave us a review, glad to hear you love our beers. Many Thanks - Stroud Brewery
Risposta di stroudbrewery.co.uk
Hello Phil, Thanks for taking the time to leave us a review. I'm glad to hear you're enjoying our beer. Many Thanks - Stroud Brewery
I have a subscription for the IPA
I have a subscription for the IPA. It is a beautiful, well balanced organic beer. Great delivery service. And a B Corp. What more can I say!
22 marzo 2023
Risposta di stroudbrewery.co.uk
Great News Jeff, I'm glad to hear you love our IPA, thank you for being a subscriber! Cheers - Stroud Brewery
You were fine but the delivery not so…
You were fine but the delivery not so good. Got an email just after 9.00 am telling me it would come between 13.07 and 14.07. But I had already left to walk the fells. When I got home it was on the doorstep but the delivery email said it was in the porch which I do not have. The photo was a view up the street with no sign of my dwelling. Fortunately it was not raining!
21 marzo 2023
Risposta di stroudbrewery.co.uk
Hello Malcom, I'm sorry to hear that your delivery experience was so poor. As we use a third party delivery company we have very little control on how they make deliveries. I will share your experience with our DHL contact. I hope you got to enjoy your beer in the end. - Stroud Brewery
Risposta di stroudbrewery.co.uk
Hello Adam, Thanks for the lovely review, glad you enjoy our organic beer, Many Thanks, Stroud Brewery
great bear and communication via chat…
great beer and communication via chat feature on website.
21 marzo 2023
Risposta di stroudbrewery.co.uk
Hello Joe, Thank you for your review, glad you're enjoying the beer. Many Thanks, -Stroud Brewery.
Risposta di stroudbrewery.co.uk
Hello Philip, Thanks for taking the time to leave us a review, always great to hear, hope you are enjoying the beer! Many Thanks - Stroud Brewery
Efficient service and great products.
10 marzo 2023
Risposta di stroudbrewery.co.uk
Hello Fiona, Thank you for your lovely review, always great to hear. Hope to see you soon. Many thanks - Stroud Brewery
Met up with friends for lunch
Met up with friends for lunch, ordered the What’s Greg having.This was the avocado ,sour dough toast and tomato salsa I also ordered the bacon .Bacon was good toast was cold avocado was unripe and tasteless. Tomato salsa was just tomatoes cut in half. Not impressed it was boring and not worth the money .I did tell the staff who didn’t seem to care so won’t be going back
15 marzo 2023
Non scritta su invito
Risposta di stroudbrewery.co.uk
Hello Pipa, Hope you are well, I'm very sorry to hear that you had such a bad experience, which we would be interested in speaking to you about. If you could email our bar manager, Ben: benhudson@stroudbrewery.co.uk He'll get back to you as soon as he can. (He's Currently on leave until next week). - Stroud Brewery.
Quality quality quality
10 marzo 2023
Risposta di stroudbrewery.co.uk
Hello Ben, Thanks for the lovely review, Hope to see you soon! 🍻 -Stroud Brewery
Lil LOL is a great tasting lager and…
Lil LOL is a great tasting lager and the fact that it was a waste warrior item makes it for me a great buy…thank you stroud brewery
14 marzo 2023
Risposta di stroudbrewery.co.uk
Hey Andy, Thanks for your lovely review, and helping us to reduce waste. Glad to hear your enjoying Lil'Lol, Many Thanks -Stroud Brewery
Lovely beers and quick to arrive
Lovely beers and quick to arrive. Excellent quick customer service too
22 febbraio 2023
Risposta di stroudbrewery.co.uk
Thanks for the lovely review Tony, glad you're enjoying the beers. Many Thanks!
Top quality service
Hopefully I’ll get a freebie due this review…….top drawer service, no complaints at all
27 febbraio 2023
Risposta di stroudbrewery.co.uk
Hello David, Thanks for the lovely review, hope to see you soon.
Stroud brewery is amazing
The website is really easy to use. We love visiting stroud brewery as the atmosphere is amazing.
13 febbraio 2023
Risposta di stroudbrewery.co.uk
Hi Paula, thanks for taking the time to leave us a review. Glad you found our website easy to use. Hope to see you soon - Stroud Brewery
Risposta di stroudbrewery.co.uk
Hi Dan, thanks for leaving a review. So glad you've enjoyed the beers. Hope to see you back for more soon! - Stroud Brewery
Risposta di stroudbrewery.co.uk
Thanks for leaving us a review - we really appreciate it! Hope to see you back for more soon. - Stroud Brewery
Easy to order and collect 20ltr OPA…
Easy to order and collect 20ltr OPA bin. Tasted good too!
3 febbraio 2023
Risposta di stroudbrewery.co.uk
Hi Steve, so glad you enjoyed the beer! Hope to see you back for more soon! Many thanks
Great beer and a fantastic price
Great beer and a fantastic price. It’s a shame your currier left my beer on my doorstep for 6 hours.
28 gennaio 2023
Risposta di stroudbrewery.co.uk
Hi Darren, thanks for leaving a review. Glad you enjoyed the beers. But we're so sorry to hear about your experience with our courier. We hope to see you back for more soon!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.