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Scopri cosa dicono le persone

Valutata 5 stelle su 5

I purchased 2 x Barbie 'make your own dreamhouse' by bladez toys, they were on sale so as a collector I purchased one to build up and customise and one to keep in the box. I received regular em... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This was my first time ordering from Straight2you. Great prices, perfect quality! I had an issue with delivery this was the delivery companies fault. Straight2you customer services was very fast... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Excellent services, when I placed this order I panicked slightly because I hadn’t checked the company on Trust Pilot. I thought my order was going to come from far flung places lol. But no, I got... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I ordered a Christmas gift from Straight 2 You. They had the best price I could find for the particular item. They despatched quickly with tracking. The parcel arrived with the outer box squashed and... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di giocattoli
  2. Negozio di articoli per il campeggio
  3. Negozio di canoe e kayak
  4. Negozio di giocattoli per l'infanzia

Scritti dall'azienda

Here at Striaght2you we want too make sure our customers have the best experience possible. We aim to offer the best service, price and products online from a company that values their customer’s experience. With 15 years experience, we aim to stock trend led products with the addition of large license. Such as Peppa Pig, Paw Patrol & Harry Potter to name a few. We offer products for all ages and budgets with delivery all year round.


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

109 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

At first disappointed but cannot fault the customer service

I wasn’t impressed at first with the item I received as they sent me the science kit without the originally box therefore some items were damaged and the item was unable to be gifted as I hoped to. I reached out and sent photos of the delivery I received and the staff were very apologetic and quick at responding to my concerns. They also sent out a free gift with the new science kit I had originally ordered as a goodwill gesture, this was sent special delivery therefore came very quickly too.

11 settembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Amazing customer service and fast…

Amazing customer service and fast delivery. Unfortunately the first order we did did not come as expected and was damaged as a result of packaging. However once contacting customer service they resolved this very quickly.

11 settembre 2025
Non scritta su invito
Logo di Straight2You

Risposta di Straight2You

HI Beth,

Thanks for the positive review.

Regards,
Straight2You

Valutata 5 stelle su 5

all good

all good, the best price and quick delivery.

28 luglio 2025
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Risposta di Straight2You

Hi Shaun,

Thanks for the positive review.

Regards,
Straight2You

Valutata 5 stelle su 5

Best ever

Brilliant experience keeping in touch.

Know who to speak to. Best company ever

28 luglio 2025
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Risposta di Straight2You

Hi Alix,

Thanks for the positive review, we're happy to hear you've had a good experience.

Regards,
Straight2You

Valutata 1 stelle su 5

Received wrong item

I have used your website before to order Disney 100 stickers and it was great! This time I ordered 5 packs of the Harry Potter stickers and instead received Disney ones. I emailed twice, no response and contacted you via your website and still NO RESPONSE. Its been a week now. Does anyone answer emails??

Edit: I have been constantly checking my spam/junk and there hasnt been a single email from yourselves come through as of yet. I have also checked my emails on different devices and still nothing. My storage space isn't full either.

24 giugno 2025
Non scritta su invito
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Risposta di Straight2You

Hi Siobhan,

We have responded to both of your emails. Our first response was sent on Monday 30th June and the 2nd response was sent 1st July at 15:23. Please can you check your spam/junk folder. Alternatively, please call us on 01772 708129.

We aim to give the best customer service as possible to customers, so are disappointed to see you have left a 1-star review, despite us responding to your emails and there simply being a communication issue with emails going to your junk folder. One of our colleagues is going to attempt to contact you again today (2nd July) to try and resolve this.

Edit: We have tried to contact you again this morning (2nd July) to the email address you have contacted us from. This obviously is not working for some unknown reason, please can you call us so we can resolve this? We do not have any other contact details for you.

Kind regards,
Straight2You

Valutata 1 stelle su 5

Avoid!!!

Avoid. A scam website. Sent me an entirely different product, ordered a doll, received a train of much less value, wouldn’t send the doll until I return the train, that I didn’t even order (which I have no problem returning, I didn’t want the train)

13 giugno 2025
Non scritta su invito
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Risposta di Straight2You

Hi,

Thank you for leaving a review,

We can assure you that we are NOT a 'Scam Website'. We have had an extraordinary amount of orders recently and your order was mistakenly sent out with the incorrect product.

Our customer service team has been in contact with you to try and rectify this. We have sent you a returns label to return the incorrect product to us, and have also sent out the correct item for you.

We pride ourselves on giving customers the best experience possible. If customers have the very rare issue, such as in this case, we will always aim to rectify this swiftly once we have been notified.

We are disappointed that you have left a 1-star review, but please feel free to get in touch with us directly if you wish to purchase from us again and we will aim to help you as best as we can.

Best regards,
Straight2You

Valutata 5 stelle su 5

Great service & good prices

Great service. A1 products which arrived quickly and well packaged.
Individual Disney 100 crystal art stickers at a fab price.

28 aprile 2025
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Risposta di Straight2You

Hi Diane,

Thanks for the positive review. We hope to see you again soon.

Regards,
Straight2You

Valutata 5 stelle su 5

Good experience

Quick delivery, well packed to survive delivery intact. Reasonable price. Would shop there again.

25 aprile 2025
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Risposta di Straight2You

Thank you for the positive review. We're delighted to hear that you enjoyed your buying experience and hope to hear from you again soon.

Regards,
Straight2You

Valutata 5 stelle su 5

The products are perfect

The products are perfect, the prices are reasonable, the delivery is very fast, it would be nice if you could buy the cards not only in packs but also individually.

24 aprile 2025
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Risposta di Straight2You

Hi,

Thanks for the positive review. We are planning to release the stickers individually at a later date, so please keep checking the website for updates.

Regards,
Straight2You

Valutata 5 stelle su 5

Love this company

Love this company, they sent s free gift with my first order. Very reasonable prices, just had to buy from again!

11 aprile 2025
Non scritta su invito
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Risposta di Straight2You

Hi Gemma,

Thanks for your review. We hope to see you again soon!

Regards,
Straight2You

Valutata 5 stelle su 5

Quick delivery

Quick delivery, item as described and best price i found online! Would use again!

28 marzo 2025
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Risposta di Straight2You

Thanks for the five star review.

Regards,
Straight2You

Valutata 5 stelle su 5

Efficient and helpful staff.

Product was delivered earlier than expected. Any online queries were answered very promptly. A small part was missing. We rang the number given and talked to a few helpful folk and the part was posted out ASAP.

25 marzo 2025
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Risposta di Straight2You

Hi Pamela,

Glad to hear that we resolved your issue quickly and that you're happy with your experience. Thanks for shopping with us.

Regards,
Straight2You

Valutata 5 stelle su 5

Fantastic customer service!

Fantastic customer service!!
Had a faulty item ( manufacturer issue) and they changed it straight away . Great communication ( you can speak to actual human beings ) and just really good customer service which is refreshing these days I also messaged them regarding delivery before I placed an order and got an instant reply… which again shows the great service. First time I have used them , and 100% be using them again.

3 marzo 2025
Non scritta su invito
Logo di Straight2You

Risposta di Straight2You

Thanks for the positive review. We hope to see you again soon!

Valutata 5 stelle su 5

Bought 2 paddle boards from…

Bought 2 paddle boards from them.customer service has been absolutely amazing! One paddle board unfortunately had a wee hole in it, got sent a replacement straight away no issues! Highly recommend this company, it’s so refreshing dealing with people that actually have their customers best interests at heart and are truly helpful.

12 settembre 2024
Non scritta su invito
Valutata 5 stelle su 5

A perfect shopping experience A+++++

I purchased 2 x Barbie 'make your own dreamhouse' by bladez toys, they were on sale so as a collector I purchased one to build up and customise and one to keep in the box.

I received regular emails which kept me updated every step of the way and I received the houses quickly in sturdy packaging.

I am delighted with the items and the transaction was perfect from beginning to end so I wouldn't hesitate to shop here again.

12 febbraio 2025
Non scritta su invito
Logo di Straight2You

Risposta di Straight2You

Thank you for the positive review.

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