Excellent quick delivery given that I ordered on Christmas Eve! Fit the wood burner perfectly. Made what I thought would be a big problem easily fixed and no need to ask for any help whatsoever. Highl... Leggi di più
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Easy to identify the size of glass I required with the stove lookup feature. Quick delivery and very carefully packaged. Easy to follow fitting instructions with handy hits and tips. Good quality glas... Leggi di più
Lovely helpful people! I was so impressed that within a few minutes I had my replacement glass for my log burner. The gentleman who served me explained how to fit it. Very efficient service. Altogethe... Leggi di più
I used the online process to order my log burner glass. But my glass is arched so, as the website stated, I posted a template. I called the office to check that (a) they wouldn’t post the g... Leggi di più
Dettagli dell'azienda
- Negozio di vetri
- Negozio di articoli in vetro e specchi
- Servizio di taglio del vetro
- Produttore di vetro
- Commerciante di vetro
Scritti dall'azienda
Replacement Stove Glass Our replacement stove glass gives you the highest quality heat resistant “ceramic” glass (which is completely clear and transparent) at the best possible price since we calculate the cost of your replacement glass to the nearest square millimetre, which saves you money.
Informazioni di contatto
Unit 7 East Avenue, BD21 3JX, Keighley, Regno Unito
- 01274 892360
- info@stoveglassshop.co.uk
- stoveglassshop.co.uk
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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Ha risposto al 50% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent service and customer…
Excellent service and customer friendly. Highly recommend.
Lovely helpful people
Lovely helpful people! I was so impressed that within a few minutes I had my replacement glass for my log burner. The gentleman who served me explained how to fit it. Very efficient service. Altogether a good experience.
Unfinished bodged product of poor quality.
An unfinished product destined for early failure. They do not seem to realise that they are making replacement windows for metal doors which receive a fair amount of abuse during their lifetime. The cut edges of the glass were ragged and had not been finish ground, leading to the propogation of cracks developing in the future and thus failure. Template not returned when requested.

Risposta di Stoveglassshop

Risposta di Stoveglassshop
all fixed and ready to go
quick and easy gets the job done , my primary heat source is the stove , so it was very important to fix it
Excellent service
Ordered over Christmas. Quick but incomplete order delivered quickly rectified next day. Well packed and a very good product with good instructions.
Good trust worthy company with delivery…
Good trust worthy company with delivery and communication
A great experience
A great experience , easy to find what your after on the web site . Very fast delivery & quality product, would definitely recommend, many thanks .
Fantastic delivery time and glass…
Fantastic delivery time and glass fitted as expected
Highly recommend
Excellent quick delivery given that I ordered on Christmas Eve! Fit the wood burner perfectly. Made what I thought would be a big problem easily fixed and no need to ask for any help whatsoever. Highly recommend
Faultless
Item arrived timely, exactly to the specifications requested and thus far the glass has fitted into my log burner perfectly.
Excellent service and glass is superb…
Excellent service and glass is superb quality.
Unprofessional company with rude staff
Ordered a replacement stove glass as was recommended this company by other people locally who had used them and received excellent service. Sadly my experience was not like this.
I paid for special delivery but the glass took 3 days to arrive and involved me intercepting the delivery myself at the sorting office to receive it a day earlier than I would otherwise. Not ideal when you are in sub zero temperatures and a boiler stove is your only form of heating. I requested a refund for the high cost I paid for special delivery. The first person I dealt with was quite pleasant and reasonable however I was (I assume accidentally) copied into a message from another person, presumably a manager saying I should be given the refund but with some very rude and insulting language in it. I suspect this happened via a “reply all” e mail mistake but it highlights what an unprofessional company this is. If this is their attitude towards their customers then they don’t deserve any business. Look elsewhere there are plenty of other stove glass suppliers online.

Risposta di Stoveglassshop
Ordered just before Christmas and I…
Ordered just before Christmas and I didn't expect to receive the new glass until the new year but it came very quickly. Excellently packaged too, great service.
Replacement log burner glass
Perfect
Great delivery
Well packaged
Arrived early
Perfect fit
Despite the busy Festive period our…
Despite the busy Festive period our glass was sorted, despatched and delivered promptly which meant we could make our repairs in time for Christmas 🥰 thank you so much
Fantastic service and very quick to…
Fantastic service and very quick to deal with any issues.
Highly recommend.
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