I ordered two Berserk tumblers for my husband’s birthday. I knew they would arrive after his birthday would, but with the promise of I think it was 2 week shipping, I figured it wouldn’t take too too... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
It took a month to get the cup I ordered. On top of that, after sending in all of my information, including shipping, at the time of my order, I had to reconfirm my address twice. The product itself i... Leggi di più
Stormerch designed 2 Hello Kitty cups for my little girl that look amazing. They do great work and as long as you take care of them correctly (like our rhinestone cup with my daughter's name on it) an... Leggi di più
This was a birthday present for my daughter! Sadly she was disappointed as was I! It looked nothing like what I viewed on the website, now I must find a better option. I don’t like leaving negative re... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Email: support@stormmerch.com Phone: +44 7537 168838 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM Support Time: Mon – Fri: 8AM-5PM PST
Informazioni di contatto
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Regno Unito
- +44 7537 168838
- support@stormmerch.com
- stormmerch.com
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
Non ha risposto alle recensioni negative ricevute
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
It took 2 months to arrive and all the…
It took 2 months to arrive and all the writing on it is blurry. Disappointed in the quality of this item.
BEWARE!!
BEWARE!!!
I ordered a personalized mug for my granddaughter on December 3--intending to give it to her for Christmas. I kept corresponding about the projected delivery date and got numerous conflicting stories, as they blamed the postal service for being slow (I got everything else I ordered for the holidays timely) until it finally arrived on 21 January. It was not a Stanley as advertised I took photos to show them that it was misleading advertising and asked for a refund. They said they would give me 70% back-less transaction fees--whatever that means. I have been waiting for this refund for 6 weeks now and have received nothing, as they blame a 'refund getaway issue' for the delay. They tell me to rest assured, that they are not trying to scam me. I would give them zero stars if I could!
I ordered a mug for my spouse for his…
I ordered a mug for my spouse for his Birthday, but they shipped the wrong item (order). They assured me that they would correct the order at no extra charge. That was four months ago! Buyer beware: they lied by stating they were processing the order and even confirmed it. If I could give them a (0) I would.
I’d give no stars if I could
I’d give no stars if I could. This may be a company with products. . . However I’m not really sure. I got a gift for Xmas Nov 26 th and it disappeared from shipping stats. They said it was on the way but I corresponded with them that it was not coming. I’m still waiting for my money back it’s 3-5-25 ordered end of Nov!! Do yourself a favor and donate 50$ to a good cause instead.
I ordered what was supposed to be a…bad experience
I ordered what was supposed to be a Stanley yellowstone tv tumbler. It was a knockoff plus it took 3 months for me to receive my order. I just received it yesterday. Very unsatisfied
BUYER BEWARE!
BUYER BEWARE!! I wish I had of read reviews on this company PRIOR to placing an order. I had the same experience as others -- thought I was ordering 4 genuine 40oz Stanley Cups, and received 4 knock off/unbranded cups with multiple misprints in the graphics -- and one arrived damaged. Horrible company, horrible shipping (took over a month to receive the first 2 cups and almost 2 months to receive the last one), and horrible customer service -- will not issue a refund even though all of my reasons for wanting to return the cups are detailed in their return policy. KEEP YOUR MONEY AND SHOP ELSEWHERE!
Scam
Scam. Ordered 3 months ago and still haven't received my cup. I need a refund.
I have not received my product!!!!!!
The gift was precisely what I…
The gift was precisely what I requested. Thank you for fulfilling my request. The only aspect that detracted from the experience was the duration of the wait time.
3 Stanley 40 oz Tumblers
I ordered 3 Stanley 40 oz Tumblers with Eagles Designs on Jan 18,2025 for my wife’s birthday in Feb 2025.
Pro’s:
Designs were incredible and were placed perfectly.
Con’s:
Got 3 knock off Stanley 40 oz tumblers with Eagles Designs. There were no Stanley markings on the tumblers anywhere.
They arrived on Feb 22,2025 over a month after order.
Overall Experience: All 3 are in the trash not knowing what the tumblers were made from in China.
never ordering from u again
I received a cup in the mail. I didn’t know who it was from. There was no indication it was from Storm merch. It was supposed to be a Stanley Cup, there was no Stanley cup written on it! It took weeks for it to come! I will never order from them again!
DO NOT ORDER FROM STORMMERCH
Ordered a supposedly Stanley Cup (Haha) 5 weeks before Christmas as a gift. I did not receive it until Feb 25th after a number of emails. I was disappointed when I did receive it. I ordered the channel design. It was very poorly done. I would never order again from this company. They don’t even deserve the one star I gave them.
Cup has took over 2 months
I ordered a cup was supposed to be delivered in 4 weeks here it is 2mo later still have not received my cup. Finally got Email said now should be delivered March 5to7. I would not suggest ever using this company again. Needless to say that they didn't even offer any compensation. HIGHLY DISAPPOINTED.
Disappointed
I was under the impression my cup I was paying for, for my girlfriend was a Stanley when she received her cup it was a knock off!!! I was very displeased.. the advertisement is a lie.. however, she did like the design but when inspecting the cup and her already having a Stanley it is a knock off…!! Will not purchase anything else. They emailed so I could give a review but thanked me for my review which I never did.. upset for spending money on a knock off & them lying I gave a review when I didn’t ..!!! Beware..!!!
If I can give 0 star I would
If I can give 0 star I would. This store is a scam. My order did not arrived and they did not refund me either. NEVER BUY FROM THIS STORE.
Fraudulent Company
I ordered a Stanley cup back in November. By January I never received the cup so I disputed the claim with my back. They provided a tracking number that said it was in transit & then delivered. It said it was delivered on a Sunday night when no one is delivering. I tried to dispute it with my bank and PayPal but they are both going off of a fake tracking number. Idk how they faked the tracking number but that’s what they did. I never received anything. They are a fraudulent company & I would stay away from them! When I first looked them up in November they had all 5 star reviews. Not in February they have a 2.0 rating. I assume they popped up right before the holidays with fake reviews to get people to buy from them & now all the real reviews are popping up.
I ordered a custom mean girls Stanley…
I ordered a custom mean girls Stanley cup I received the cup on a Wednesday by Sunday the lid was completely stripped I reached out to the Stormmerch with the issue and communication was fine they offered a solution which was to send me another kid I have yet to receive the replacement lid and no further communication from stormmerch
I ordered an Arizona State tumbler…
I ordered an Arizona State tumbler after learning that my youngest had committed to the school. She was totally unaware that I had ordered the tumbler. Beings it is a personal item with her name & school, it made it much more meaningful to her. She was beyond static when she opened the box that contained the tumbler. She doesn't go anywhere without it.
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.








