Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 3 stelle su 5

I ordered two Berserk tumblers for my husband’s birthday. I knew they would arrive after his birthday would, but with the promise of I think it was 2 week shipping, I figured it wouldn’t take too too... Leggi di più

Valutata 2 stelle su 5

It took a month to get the cup I ordered. On top of that, after sending in all of my information, including shipping, at the time of my order, I had to reconfirm my address twice. The product itself i... Leggi di più

Valutata 5 stelle su 5

Stormerch designed 2 Hello Kitty cups for my little girl that look amazing. They do great work and as long as you take care of them correctly (like our rhinestone cup with my daughter's name on it) an... Leggi di più

Valutata 1 stelle su 5

This was a birthday present for my daughter! Sadly she was disappointed as was I! It looked nothing like what I viewed on the website, now I must find a better option. I don’t like leaving negative re... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento activewear

Scritti dall'azienda

Email: support@stormmerch.com Phone: +44 7537 168838 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM Support Time: Mon – Fri: 8AM-5PM PST


Informazioni di contatto

2,3

Scarso

TrustScore 2.5 su 5

277 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Non ha risposto alle recensioni negative ricevute

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,3

Tutte le recensioni

(277)

56 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Fake stanley cup!

First of all the description says customized STANLEY CUP! This is not a real stanley cup! I compared It with the ones I have at home and it doesn't have the stanley logo on the bottom of the cup. I wish I would've read the reviews before I ordered it, total false advertisement! Never will I order from this place again!

17 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Scam company

Never delivered but keep getting emails that it was delivered on multiple days I tried to contact and they told me it was delivered

5 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

NOT A STANLEY!!

I was so excited to see a Snoopy Stanley cup so I ordered one for my daughter. After opening the package, I immediately noticed that the tumbler is NOT a Stanley tumbler. When they etch whatever design you are getting they also use the Stanley emblem and etch that as well. False advertisement and too difficult to return since it comes from China. So she is stuck with it.

20 ottobre 2024
Valutata 1 stelle su 5

Don't do business with this company

Don't do business with this company! When they sent me a cup with blurry images and the wrong image on it they refused to accept a return. Instead they started with wanting to refund me 20% then upped it to 50%. This took over 15 emails to get to that point. Still no way to send it back. Horrible business practice.

3 dicembre 2024
Non scritta su invito
Valutata 1 stelle su 5

I should have read the reviews before…

I should have read the reviews before ordering. The tumbler I received was blurry and not from the Wicked movie. It actually had Cinderella on it. No less than 10 emails back and forth to them with a 50% refund. They wouldn’t let me return the item. Don’t waste your time and money

3 dicembre 2024
Non scritta su invito
Valutata 2 stelle su 5

Don't waste your time or money.

Don't waste your time or money.
I ordered a customized 40oz "Stanley" cup.
What I finally received was a cheap and nasty 40oz tumbler with vinyl wrap over it.
It wasn't even the correct print I ordered!
The item was poorly packaged also and evidently thrown around.
The tracking number supplied was useless.
Save yourself the stress and disappointment.

28 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Terrible company and terrible…

Terrible company and terrible products!! They also lie and advertise a Stanley cup and actually send a cheap, generic, crappy cup. They messed my order up on top of being shady. When I asked for a refund they argued with me FOR DAYS saying that I misunderstood what they sell. Ummm.. really? I should’ve known that they were scamming me?? They only gave a 30% refund and that’s after I fought and fought over email because of course they don’t provide a phone number. DONT WASTE YOUR MONEY LIKE I DID!!!!

15 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

NOT A STANLEY AS ADVERTISED!!

Item is labeled as a Stanley brand tumbler and the tumbler is not Stanley brand. Lid was clear and not black. The Stanley logo as well as the name was not etched like the design and it don't look like it matches with the design.

15 novembre 2024
Non scritta su invito
Valutata 4 stelle su 5

My order got off to a rocky start

My order got off to a rocky start, but was worth it in the end. My husband ordered me a Sleep Token Stanley style cup for my birthday, and while he received a confirmation email and the charge appeared on his card, he never received anything that looked like an official receipt. He didn't think much of it until the next day, when he tried to use his card and it was disabled. It seems that somehow the transaction set off fraud detection, and it took a visit to the bank to straighten it out. Additionally, when he used the link in the email to try and track the order, it took him to a subscription tracking app that he wasn't going to pay for. We were convinced he'd been scammed. However, when I went directly to the Stormmerch website and used their contact form with my order number, I got a reply within 24 hours. They followed up with tracking info a day or two after that, and my cup arrived today. It's exactly the one I wanted, it's beautifully personalized, and I'm planning to order one for my daughter so she won't swipe it. Additionally, I heard from Stormmerch again this evening to make sure my order was on track. I can see others have had issues, and I can't speak to that. But I'm happy with my gift, and hope consumer experiences with Stormmerch continue to improve.

13 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

The worst

The worst.
I was charged in my credit cards 4 times! I also didn’t receive a single order confirmation. Funny how they can’t find my order but they can figure out how to charge my card. Then say they have no record of it. I sent screen shots and still denying my order. Good thing I went through PayPal and I’ll just have them battle it.

11 novembre 2024
Non scritta su invito
Valutata 1 stelle su 5

Avoid this company at all costs!

Avoid this company at all costs! They have terrible business practices. I ordered something that never arrived. I reached out to them and was told to contact my local post office. At that point USPS told me it was being returned to sender. When I notified StormMerch to inform them it was on the way back to them and requested they send me a replacement (I still wanted the item), I was told that the item was now lost. They offered to send me a promo code for 50% off so I can reorder the item (which they made sure to tell me was “unprecedented”), which would mean I was paying 1.5x the original price for my original item. Why would I give them any more money? I was stupid enough to order from them once, but I’m not that stupid that I’d order from them again. I’m trying to save anyone else from being stupid in the first place and placing your first order. This company is a scam. I had to contact American Express to get my money back. Take my advice and buy your product somewhere else. Avoid StormMerch at all costs!

20 settembre 2024
Valutata 1 stelle su 5

FALSE ADVERTISING OF STANLEY CUPS

I ordered this item when the Halloween Stanley cup was sold out. It was not the same design but a Halloween motif that my granddaughter liked. On October 27th after waiting almost a month, I wrote them an email that I needed it by thr 29th. She received it the next day but it was not a Stanley cup as advertised. She was very disappointed. The tracking number did not work as well. I have asked for a full refund with no promise of return for false advertising that I sent today. Chines company. I was so trying to please my granddaughter that I did not do my due diligence in researching the company. Please learn from my negative experience.

28 ottobre 2024
Non scritta su invito

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più