Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 4 stelle su 5

My personal experience with them has been a mixed one to say the least. Although these's were a short stay in the US market, but during that period the assistance that period the assistance that I got... Leggi di più

Valutata 5 stelle su 5

My experience has been nothing but great for the pricing offered. TPO support was necessary at the outset (two years ago), but has been unnecessary ever since. My voicemail alerts on iPhone SE were... Leggi di più

Valutata 4 stelle su 5

Pros: The pricing is excellent. TPO donates to charities. Rarely an issue with signal or data strength. Con: No chat customer service. If you live alone or need your service before friends/fa... Leggi di più

Valutata 3 stelle su 5

I bough three Moto g5 plus unlocked phones from Costco and inserted TPO SIM cards. Phone works great. Calls connect. Unfortunately, picture texts do not load. Cannot send or receive photos. Service... Leggi di più

Dettagli dell'azienda

  1. Gestore di telefonia mobile
  2. Provider di servizi Internet

Informazioni fornite da varie fonti esterne

TPO was started by three friends sharing a common vision. To transform something that people use everyday, their mobile phones, into a force for good. They launched it in late 2012 in the UK and it's been growing ever since. In January 2014, Jimmy Wales, the founder of Wikipedia, joined the company. Our goal is to raise billions for good causes worldwide, delivering goodness with every connection made. 10% of customers’ mobile bill is directed to their cause or charity of choice at no extra cost to them.


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

228 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 4 stelle su 5

TPO Review of Service 2017

For the time in which I have been a customer about 5 to 6 Months now. The Service has been great the Customer Service for the (most part) has been great. This last month I had an Issue with one the CS Rep in which I had to go over her head to a Manager that was not on the floor to report the issue . The issue has been resolved and quickly.

20 gennaio 2017
Non scritta su invito
Valutata 1 stelle su 5

Rude & Dishonest

Say one thing charge another with rude customer service that treats u as if they are doing you a favor. Moving to another company soon

18 gennaio 2017
Non scritta su invito
Logo di TPO Mobile USA

Risposta di TPO Mobile USA

Hi Sanjeev,

Thank you for your feedback in regards to your recent correspondence with TPO Mobile. We are extremely sorry to hear of your recent experience and subsequently TPO Mobile would like to sincerely apologise for any inconvenience caused.

To assist you, TPO Mobile will take appropriate steps to ensure that we resolve your issue with urgency. Moreover, if you have any further queries, please do not hesitate to contact TPO Mobile via the following link: https://help.thepeoplesoperator.com/hc/en-us/ We would once again like to take this opportunity to highlight the importance of providing excellent service to all our customers and subsequently will take the appropriate steps to provide a more efficient service in the future.

Kind regards,

TPO Mobile.

Valutata 4 stelle su 5

Overall good service

I generally love the TPO service. I went from GA to Montana and had dropouts in places in South Dakota and Montana, but otherwise it was fine. I love the fact that your helping your charity choice in the process of enjoying the service.

17 gennaio 2017
Non scritta su invito
Valutata 3 stelle su 5

Inexpensive and reliable mobile service

TPO mobile service was very good and I will use it again when needed. unfortunately, teh initial onboarding process was frustrating as my AT&T iPhone 5s required some settings tweaks and I wasn't able to get TPO to resolve it. I was forced to troubleshoot and resolve on my own.
Also TPO could do better by updating its website to allow the user to change basic information such as their billing address.

17 gennaio 2017
Non scritta su invito
Logo di TPO Mobile USA

Risposta di TPO Mobile USA

Dear Lukas, Thank you for your positive remarks and your invaluable feedback. Our customer's satisfaction and TPO Mobile's ability to provide reliable service is our primary concern. TPO Mobile would like to sincerely apologise for the recent shortcoming and would once again like to extend our gratitude for choosing to be with TPO Mobile. We have used this experience as a platform to improve our services and equip ourselves with efficient skills and processes to ensure future on-boarding processes can be completed with ease. TPO Mobile is much appreciated for investing your time to write to us and TPO Mobile will endeavour to continue to provide exceptional services to all our customers.

Kind regards

TPO Mobile

Valutata 5 stelle su 5

Top notch service at a great price

I've had TPO Mobile for about 3 months and have no real complaints. There's been a couple of glitches where my Data didn't seem to be working but once I was in a different area, all was fine. This has happened on a couple of occasions. But other than that everything has been good. I've had a couple of dropped calls but was it TPO or was it the other parties carrier? For what I use the service for, it suits me just fine. Can't beat the price and the 50% off the first month bill (promo), what a deal. I recommended this service to a friend and he got 75% off the first month bill as part of their Christmas promo.

17 gennaio 2017
Non scritta su invito
Valutata 4 stelle su 5

Great Company; Spotty Cell Service

Love the company and it's ideas about sharing for charities. Cost is very reasonable, so overall I'm happy.

However, be prepared for occasional dropped calls, spotty service, or no service areas. I can live with these issues due to TPO being (in my opinion) a very socially responsible company.

I'll stay with them because of that.

17 gennaio 2017
Non scritta su invito
Valutata 4 stelle su 5

Great price and coverage

For the price you cannot beat TPO. The coverage is very good, calls are rarely dropped. Wish they had a world SIM card!

16 gennaio 2017
Non scritta su invito
Valutata 5 stelle su 5

Excellent, highly recommend!

I have been using TPO for 6 months now and the service has been amazing, never had any issues with a signal, very fast internet and a great contract free monthly price... not to mention the fact that they donate 10% to a charity of a choice. Definitely staying with TPO and recommending to friends and family.

16 gennaio 2017
Non scritta su invito
Valutata 1 stelle su 5

My simcard is not working I am having service but no calls oncoming or incoming

I am facing alot of problem

15 gennaio 2017
Non scritta su invito
Logo di TPO Mobile USA

Risposta di TPO Mobile USA

Dear Bibi,

Thank you for taking the time to raise your concerns with The People’s Operator and your continued patience throughout this process. In addition to this we would also like to Thank you for choosing to be with The Peoples Operator and for the supporting of good causes. We have used this experience as a platform to improve our services and will continue to equip ourselves with the efficient skills and processes to ensure an efficient service in the future. To ensure that TPO can deliver in providing exceptional service and resolving this recent issue, please kindly raise a ticket to TPO via the following link: https://help.thepeoplesoperator.com/hc/en-gb Thank you again for your time and valuable feedback.

TPO Mobile.

Valutata 5 stelle su 5

Great Value!

No Issues at all with service. The price is excellent, the plan options have enough variation so it only feels like you're paying for what you need. The charitable donation is just icing on the cake.

14 gennaio 2017
Non scritta su invito
Valutata 2 stelle su 5

Poor reception!

Not so great coverage, calls were broken up.

14 gennaio 2017
Non scritta su invito
Logo di TPO Mobile USA

Risposta di TPO Mobile USA

Dear Eric,

Thank you for taking the time to raise your concerns with The People’s Operator and your continued patience throughout this process. In addition to this we would also like to Thank you for choosing to be with The Peoples Operator and for the supporting of good causes. We have used this experience as a platform to improve our services and will continue to equip ourselves with the efficient skills and processes to ensure an efficient service in the future. To ensure that TPO can deliver in providing exceptional service and resolving this recent issue, please kindly raise a ticket to TPO via the following link: https://help.thepeoplesoperator.com/hc/en-gb Thank you again for your time and valuable feedback.

TPO Mobile.

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