Easy Living Mobility  Recensioni 1.421

Very professional company with polite, helpfull staff. A pleasant initial phone call with Nathan, who was very helpful and knowledgeable on the electric chair and accessories I wanted and was so accommodating with delivery dates I wanted which made for a happy buying experience. There was a follow up call the next day to confirm delivery date and check that the time slot was suitable. Also a call on the day of delivery from Laurance. The chair arrived fully assembled and ready to use, so no packaging for me to get rid of. I was offered a demonstration on using and folding the chair. From start to finish the whole buying experience was so pleasant and simple. Very pleased with the powerchair purchased.

Had a very easy conversation in buying a mobility scooter Nathan was very helpful would recommend this company

I've recently had my new mobility scooter delivered by a lovely lady Sarah who explained things well. I give easy mobility 5 stars because there always helpful and soon solve any problems I have had previously.
I would recommend them to anyone looking for anything mobility related.

Janet was superb. She had excellent knowledge and used this to help us to get the best products. Her customer service was outstanding, especially with there being several customers in the store at the same time. We were all made to feel welcome and were attended to in a timely fashion. Janet really made our visit and day a success. Thank you.

The phone was answered promptly and the lady I spoke to was knowledgeable and helpful. Problem sorted very quickly.

You won’t beat this place the guys are very helpfully and friendly will do there best to help with any problems you have.meet mark for the 1st time he’s a nice guy I was there over 2 hours to fix my problem..would recommend to everyone..

Excellent service. Alice and Jess both friendly and helpfuand polite. Thank you

All the staff were very knowledgeable and gave good advice. Lawrence delivered the chair on time to our home, his instructions on the use were very good, excellent service I would recommend this company

Big thank you to Andy who was very pilot and helpful when delivering the scooter , very professional and helpful.

We were served by Ross today he gave us Amazing customer service!! Absolute life saver, saved us so much hastle today can’t thank him enough

Had my new scooter delivered today couldn't fault easy living it was delivered quickly they explained everything was polite answered my questions couldn't fault them thank you 😊

The driver who brought my new scooter out to me at 39 oakdene rd ws74sa today 11.8.25 was very professional, he explaind all about how everything worked really well, all the controls & levers I will be using, so I thank him very much

Andy was really good, he showed us the best way to take the scooter apart and where to hold it, he didn't rush us and took time to answer all our questions. Thank you Andy, I will be scooting in no time 🙃

My mother-law Doreen wants to say how fantastic Lawrence and Steve (Cannock store) were when they delivered her new recliner chair recently. They were very polite, helpful and efficient and patient showing her how it all worked. Both fantastic. The staff at the shop were great as well in helping her decide on what chair would be best suited to her. Can highly recommend.

Spoke with Jessica and had a few emails back and forth.
She was very helpful and efficient and we got the scooter a new battery charger.

Lawrence and Steve delivered our chair today, bang on time ,very very polite and very helpful and had the chair asembled in no time at all ,cleared all packages away and went through all the controls with us ,5 star service from these 2 lads today Thank you very much

Delivered really quick
Delivery persons Larence and Steve were very good ..chair was set up and demo

I was very impressed with the help and guidance I received at the Northfield branch. The staff who came out to my house were friendly, helpful and knowledgeable. My only issue was being given time of between 9-1.00 for the staff who were due to come out. The first time I requested to have a call before they turned up but this didn’t happen. The second time for delivery of my scooter I didn’t bother requesting a call. Unfortunately I had to ring the main office as by 12.30 no one had turned up. Andy who turned up was great and explained how my scooter worked. All the dos and don’ts and safety warnings.

I bought an IGlide folding scooter on July 26th 2024. I have had problems with it since September. Last week whilst sat on the scooter, the scooter decided to go on its own and fold up whilst I’m sat on it. It made a massive bruise to my leg and frightened me as I could not do anything with the scooter. The ladies in the shop were very concerned.
I rang Easyliving and was told I would have to pay return carriage at £90.00 plus parts and labour for the scooter being 2 weeks out of warranty but also they knew the issues I was having prior to the warranty expiring. It has cost me £1,500 for a scooter that is useless and that I cannot sell on. The aftercare service does not exist with this company. PLEASE BE CAREFUL WHEN BUYING FROM THIS COMPANY

EASY LIVING MOBILITY REPLIED SAYING THEY WOULD CONTACT MYSELF AND GET MY SCOOTER SORTED. I HAVE HAD NO REPLY FROM EASY LIVING MOBILITY. I AM STILL HOUSEBOUND AS THE SCOOTER IS UNSAFE AND DAMAGED MY LEG. THIS WAS ON THE 5th OF AUGUST AND TODAY IS THE 12th AUGUST. PLEASE DONT BE FOOLED BY THIS COMPANY!!!!!

Thankyou to the Andy who delivered my scooter he explained everything to me very lovely man had a laugh he loves dogs just like me thanku for listening and sharing Andy. Absolutely love my new scooter