Very unprofessional. I ordered the newest parfume. Paid a lot for postage UK, they missed my order and if I disnt ask Id just lose 174dollars. There was a freebie with the order which I didn't receive... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Birthday party passed, than Christmas Eve, than New Year. Took over two months - Europe to Europe shipping - to get just a part of my order (the rest cancelled without asking). uk shop at universalmus... Leggi di più
No communication. Ordered 28th July. At no point was told not in stock. Then after money taken was told shipping 11th August but no delivery date. Has not shipped yet now the 14th. Sent two emails req... Leggi di più
Wish I wasn't so hasty to order merch for my daughter and took the time to read reviews, which I usually do on websites I'm uncertain of. I ordered a jumper and a cd, the jumper arrived about 2... Leggi di più
Dettagli dell'azienda
Informazioni di contatto
1st, 34974, Okeechobee, Stati Uniti
- store.billieeilish.com
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Poor customer service from Billie Eilish Store
I ordered my product in January, it’s now the end of June and the products been lost several times, with no response to my emails about a refund. If I could give zero stars, I would. I would not recommend purchasing from this store, very disappointed.
Love the clothes
Love the clothes. Really great quality and look really nice on. Only complaint is that shipping took over a month but it was definitely worth the wait.
Ordered a tshirt for my daughter 3…
Ordered a tshirt for my daughter 3 weeks ago not heard anything from them I've emailed them to ask if it's on its way and got one back saying email blocked not sure if Ime 30 quid out of pocket or if its even on its way not happy👎
If I could give zero stars I would
If I could give zero stars I would. I ordered a sweatshirt on April 5, 2020
It has been nothing more than run a rounds and lies. The money was immediately taken from my account. I am suing based on principles at this point. Horrible customer service. This is a fraud, scam, or whatever you wanna call it. DON'T ORDER NOR TRUST THIS COMPANY!!!!
Ik heb voor mn dochter in Maart een…
Ik heb voor mn dochter in Maart een “Beanie” besteld en meteen betaald(35€)
Het is vandaag 16juni en heb het nog steeds niet binnen. Ik heb al zeker 15 mailtjes gestuurd met de vraag waar het blijft maar ik krijg maar géén antwoord😡
Ik ben nu best wel radeloos en mijn dochter is heel verdrietig. Wat kan ik hier aan doen ?
Ik kan nergens iets vinden zodat ik contact kan opnemen behalve de mail die niet beantwoord word.
Echt mega slecht dit en ook de laatste keer dat we hier iets besteld hebben😡
f***ng garbage
f***ng garbage, id give a zero if i could. nothing against the artist, but seriously, i ordered in january. granted the pre-oder said ship out end of feb... its june... i still don't have my hoodie AND ive contacted the support SEVERAL times, and theyve not shown any energy to help me. honestly sucks because i love the artist but im NEVER ordering from her site again. never. its crap. they had no problem taking my money, but its a complete issue to just help me with my purchase and give it to me. like damn.
Very bad service
Very bad service. More then a month since we ordered. No status update, no answers to mails. Horrible experience and an unhappy daughter. Very very disappointed!
Horrible experience!!! HATE IT SOO MUCH
Horrible experience. Ordered 3 months ago and order still hasn’t come. If I could rate this a zero I would. Will never shop again, hate the service soo soo much 🤬 absolutely hate this more than anything
I would also give zero stars if I…
I would also give zero stars if I could. I placed order in March and have not received item or any information on what the delay is. I will never order from again.
I would give a zero if I could
I would give a zero if I could. I ordered 3 items in March. They have not arrived. Customer service says they were shipped the 2nd week of April. It doesnt take that long to ship. I will never use this site again.
It has been 3 weeks since I ordered a…
It has been 3 weeks since I ordered a tshirt. Ridiculously slow. I will never order anything else.
Simple Website and Helpful Customer Service
I love billie to my core. Getting blohsh merch was the next step I took just after starting a fan account. I have multiple items now and they all arrived quickly and when I did have a problem once, customer service was very helpful in solving the issue. much love bil 💚
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