Superb from start to finish. The product, Raj green sandstone was the best price available, even with a split crate. I was a little worried by some of the low reviews that seemed to relate to damage d... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Great choice of porcelain tiles and also better value than lot of their competitors. I had shopped around online looking for the right tiles at the right price and decided on Stonewise. No complain... Leggi di più
Absolute cowboys. They couldn’t fulfil a basic, straightforward order correctly, and even the delivery arrived two hours after the four-hour delivery window. What followed was endless chasing... Leggi di più
L'azienda ha risposto
From start to finish, it was superb customer service by the Stonewise team. Purchased 3 pallets of porcelain tiles/slabs 900x600. Delivery arrived on-time as expected. Driver was very considerate, he... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di articoli per il giardinaggio
- Fornitore di materiali per la pavimentazione
- Fornitore di pietra naturale
Informazioni su Stonewise (Formerly The Stonemart)
Scritti dall'azienda
About Stonewise
Stonewise (formerly The Stonemart) is a UK-based natural stone and porcelain paving supplier, helping homeowners and trade professionals source premium materials for driveways, patios, pathways, steps, and garden spaces. Stonewise supplies a comprehensive range including Indian Sandstone, Limestone, Granite, Slate, and Porcelain Paving - all rigorously tested and carefully curated for lasting quality and design excellence.
What Stonewise Offers
The Stonewise range covers everything needed to complete an outdoor space with confidence. Products include natural stone paving slabs, porcelain paving, driveway paving, sandstone paving, limestone paving, granite paving, slate paving, steps and coping, walling and cladding, and a full range of installation and aftercare accessories.
Why Choose Stonewise
Stonewise has been built around one core belief that sourcing stone should be simple, transparent, and completely trustworthy. Every product is tried, tested, and paired with the right accessories so nothing is left to chance. Customers benefit from transparent pricing, detailed product information, a sample service to see and feel materials before ordering, and a curated range where quality is never compromised. There is no second-guessing, no overwhelm - just clarity and confidence at every step.Build beautifully. Build wisely.
📞 0330 175 5295
📧support@stonewise.uk
🌐 www.stonewise.uk VISIT WEBSITE CONTACT USInformazioni di contatto
DNS House, 382 Kenton Road, HA3 8DP, Harrow, Middlesex, Regno Unito
- 03301755295
- support@stonewise.uk
- stonewise.uk
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4,1
Molto buono
260 recensioni
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Good experience overall
Ordering was straightforward, quality is good and a great price. Delivery notification came through on the morning of delivery. Unfortunately the pallet was a little too wide to access back garden via gate so it was a lot of manual shifting of the granite setts from kerbside.
20 maggio 2026
Risposta di Stonewise (Formerly The Stonemart)
Hi Catherine,
Thank you for the 4-star review. We are delighted to hear that you found the ordering straightforward and that you are happy with the quality and price of your granite setts.
Regarding the pallet size, we use the standard UK dimensions required industry-wide to transport heavy natural stone safely. Because these heavy-duty pallets are built strictly for maximum transit stability, they may sometimes be too wide for narrow gates or paths to move on.
We appreciate your hard work in moving the setts manually, and we hope you are absolutely thrilled with the final result of your project!
Sincerely,
Stonewise Team
Great service despite quality
Great service and fast delivery. The driver was very helpful. Two of the slabs are scratched and one is chipped. It’s minor but took the edge off especially after paying £85 to split a pack.
20 maggio 2026
Risposta di Stonewise (Formerly The Stonemart)
Hi Jeff,
Thank you for the great 4-star rating! We are so pleased to hear that you enjoyed our fast delivery and that our driver was so helpful.
Because natural stone is a heavy, organic product, minor chips and surface scratches can occasionally occur during the transit. We appreciate your feedback regarding this and will pass it along to our packing team.
Thank you again for your business, and we wish you the best of luck with your project!
Sincerely,
Stonewise Team
Useless, delivery missed, excuses given
Ordered some pavers that were supposed to be delivered today. Got a call on the morning of delivery that they aren't coming. Day off work wasted and completed ruined the whole plan to lay them on the weekend! Customer service won't accept it's their fault and instead push the blame to "3rd party delivery couriers". From a customer point of view I don't care that your courier messed up. It's your problem to deal with it! No compensation given just excuses. Would not order from them again. Totally useless.
29 maggio 2026
Non scritta su invito
Risposta di Stonewise (Formerly The Stonemart)
Hi Alan,
Thank you for sharing your feedback, and please accept our sincere apologies for the disruption to your weekend plans. We completely understand how frustrating it is to arrange time off work only for a delivery schedule to change at the last minute.
To clarify, because of the heavy weight of natural stone, the entire paving industry relies on specialized third-party pallet networks for transportation. While we coordinate very closely with our delivery partners to ensure everything runs smoothly, unpredictable factors like the recent severe weather in this case can cause unexpected delays in the network.
We understand that this does not change the inconvenience caused to you. Our team is currently investigating exactly what happened with the courier and the communication you had with our customer support team, and we will be contacting you directly via email/phone shortly to discuss this further.
Sincerely,
Stonewise Team
Great product (riven black granite…
Great product (riven black granite setts). Quick delivery. Can’t fault!
18 maggio 2026
Risposta di Stonewise (Formerly The Stonemart)
Hi Kevin,
Thank you so much for the fantastic 5-star review!
We are delighted to hear that you are pleased with your Riven Black Granite setts and that our delivery service met your expectations. We always aim to provide top-quality materials quickly and efficiently, so it’s wonderful to know we hit the mark for you.
Thank you for choosing Stonewise, and we look forward to helping you with any future outdoor projects!
Sincerely,
Stonewise Team
excellent service and value
8 maggio 2026
Risposta di Stonewise (Formerly The Stonemart)
Hi Tony,
Thank you so much for the wonderful 5-star review!
We are thrilled to hear that you experienced excellent service and found great value in your order. Providing high-quality products alongside top-notch service is exactly what we strive for.
Thank you for choosing Stonewise, and we look forward to assisting you again on your next project!
Sincerely,
Stonewise Team
Great service was informed on delivery…
Great service was informed on delivery on time very well packed very happy with the product delivery driver was super helpful 10/10
11 maggio 2026
Risposta di Stonewise (Formerly The Stonemart)
Hi Michael,
Thank you so much for the wonderful 10/10 review!
We are thrilled to hear that you are happy with the product quality, the neat packaging, and our timely delivery updates. We will be sure to pass your compliments along to the delivery team for providing such helpful service.
Thank you for choosing Stonewise, and we wish you all the best with your project!
Sincerely,
Stonewise Team
Great service
Great service, delivery arrived fast and driver was really nice. Really loved the black limestone slabs I ordered but unfortunately one of the slab was broken which was bit annoying as can’t buy them individually.
12 maggio 2026
Non scritta su invito
Risposta di Stonewise (Formerly The Stonemart)
Hi Francesca,
Thank you for the fantastic 4-star review! We are so glad to hear that you loved the quality of the black limestone slabs and had a great experience with our fast delivery and friendly driver.
We do appreciate your feedback regarding the broken slab. We always look for ways to improve our service and will certainly pass this note along to our logistics team.
Thank you again for choosing Stonewise, and we wish you all the best with your project!
Sincerely,
Stonewise Team
Excellent quality product
Excellent quality product, easy to use website, delivered on time
6 maggio 2026
Risposta di Stonewise (Formerly The Stonemart)
Hello Ian,
Thank you so much for the 5-star review!
We are thrilled to hear that you found our website easy to use and that your order arrived right on time. Providing a seamless experience alongside excellent product quality is exactly what we strive for.
Thank you for choosing Stonewise, and we wish you all the best with your project!
Sincerely,
Stonewise Team
Quality materials at such a good price
Quality materials at such a good price, would highly recommend
5 maggio 2026
Risposta di Stonewise (Formerly The Stonemart)
Hi Daniel,
Thank you for the 5-star review!
We are delighted to hear that you are pleased with the quality of our materials and the value we offer. Providing premium stone at competitive prices is exactly what we aim for, so your recommendation means the world to us.
Thank you for choosing Stonewise, and good luck with your project!
Sincerely,
Stonewise Team
Quick service from ordering to delivery…
Quick service from ordering to delivery friendly staff on telephones.
30 aprile 2026
Risposta di Stonewise (Formerly The Stonemart)
Hi Angela,
Thank you so much for the 5-star review!
We are thrilled to hear that you found our service quick and efficient from start to finish. Our team takes great pride in being helpful and friendly on the phone, so we will be sure to pass your kind words along to them.
Thank you for choosing Stonewise, and we look forward to helping you again in the future!
Sincerely,
Stonewise Team
Risposta di Stonewise (Formerly The Stonemart)
Hi Paul,
Thank you for the 5-star review!
We are delighted to hear that we provided exactly what you needed for your project. There’s nothing we love more than a smooth, "no issues" delivery!
We appreciate your business and hope you enjoy the finished result.
Sincerely,
Stonewise Team
Quick service and good customer…
Quick service and good customer service. Friendly and helpful lorry driver. Thanks
28 aprile 2026
Risposta di Stonewise (Formerly The Stonemart)
Hi David,
Thank you for the 5-star review!
We are so pleased to hear that you had a great experience with both our office team and our delivery driver. We work closely with our transport partners to ensure that the final delivery is as smooth and friendly as the ordering process itself, so we will be sure to pass your kind words along.
Thank you for choosing Stonewise, and we hope you enjoy your new purchase!
Sincerely,
Stonewise Team
Unfortunately the wrong product was…
Unfortunately the wrong product was received. But with Daisy's help the situation was resolved to my satisfaction. Thank you Daisy.
The correct product is of a very fine quality.
28 aprile 2026
Risposta di Stonewise (Formerly The Stonemart)
Hello,
Thank you for your feedback and for the 4-star rating.
We are sorry that the incorrect product was initially delivered, but we are pleased to hear that our customer support team was able to step in and resolve the situation to your satisfaction. We work hard to ensure any issues are handled promptly and professionally, so it's great to see that reflected in your experience.
It is wonderful to know that you are happy with the quality of your new paving. Thank you for your patience and for choosing Stonewise.
Sincerely,
Stonewise Team
Competative prices and good delivery
Competative prices and good delivery. Not a single broken patio slab in a crate of 100.
27 aprile 2026
Risposta di Stonewise (Formerly The Stonemart)
Hello Paul,
Thank you so much for the 5-star review!
We are delighted to hear that you were pleased with our competitive pricing and the quality of our delivery service. We work hard to ensure that every order arrives safely and on time, so it’s wonderful to see that effort reflected in your experience.
Thank you for choosing Stonewise, and we look forward to assisting you again in the future!
Sincerely,
Stonewise Team
Risposta di Stonewise (Formerly The Stonemart)
Hello Leon,
Thank you for the 5-star review! We are so glad to hear that you are happy with your Indian Flagstones. While we always aim for every delivery to arrive on time, we believe in taking responsibility when things don't go perfectly. We are pleased that the delivery refund went some way toward making up for the delay.
Thank you for choosing Stonewise, and we hope you enjoy your new patio!
Sincerely,
Stonewise Team
Risposta di Stonewise (Formerly The Stonemart)
Hello Andrew,
Thank you so much for the 5-star review!
We are thrilled to hear that you found our team helpful over the phone. We know that ordering heavy stone products can involve a lot of questions, and we take great pride in making sure our customers feel supported and informed every step of the way.
We really appreciate your feedback and look forward to working with you again in the future!
Sincerely,
Stonewise Team
PRODUCTS AND DELIVERY WAS OK.
21 aprile 2026
Risposta di Stonewise (Formerly The Stonemart)
Hello Dariusz,
Thank you for the 5-star rating! We are glad to hear that both your products and the delivery met your expectations. Providing a smooth, reliable experience from the warehouse to your door is exactly what we aim for at Stonewise.
We look forward to helping you with your next project!
Sincerely,
Stonewise Team
Wouldn’t use this company again
Wouldn’t use this company again! Can’t believe the state they sent the paving out in! Put me behind on the job we were on costing me time and money and having to source other slabs! Still haven’t been refunded by the company!
22 aprile 2026
Risposta di Stonewise (Formerly The Stonemart)
Hi James,
Thank you for your feedback. We sincerely apologise for the frustration caused by the condition of the pallet upon arrival and the subsequent delay in your refund.
We understand that time is critical on a job site. While it is rare, transit damage can occasionally occur when transporting heavy stone products through third-party pallet networks. When the delivery arrived in a damaged state, we initially offered to redeliver the pallet at our own expense and provide a full pro-rata refund for any damaged slabs found inside, as we always stand by the quality of our products. However, we respect your decision to refuse the delivery and source materials elsewhere.
Regarding the refund, we must hold our hands up - due to an internal oversight, the return was not processed as quickly as it should have been once the pallet was back in transit. This is not our usual standard, and as soon as this was brought to our attention, we initiated the full refund immediately.
We have reached out to you personally to apologise for this delay and to confirm that the funds are on their way back to you. While we understand your disappointment, we hope the fact that we waived all return charges and processed the full refund shows our commitment to making things right.
Sincerely,
Stonewise Team
Great price and good communication
Great price and good communication. Great item-black granite cobbles
17 aprile 2026
Risposta di Stonewise (Formerly The Stonemart)
Hi Sarah,
Thank you so much for taking the time to leave this 5-star review!
We are absolutely delighted to hear that you are happy with the pricing and communication from our team. Our Black Granite Cobbles are a fantastic choice, and we have no doubt they will make a stunning, durable addition to your project.
Your feedback means a lot to our team at Stonewise. We look forward to helping you with any future landscaping needs!
Sincerely,
Stonewise Team
Risposta di Stonewise (Formerly The Stonemart)
Hi Bernie,
Thank you so much for the 5-star review! We are delighted to hear that everything went exactly as planned and that your stones arrived on time. We appreciate your support and hope you enjoy your new project!
Sincerely,
Stonewise Team
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