Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

I own an installation company and i have been using Stone Traders since they began operating. Their service and prices are amongst the best in the country. I would not hesitate to recommend them... Leggi di più

Valutata 5 stelle su 5

Beautiful tiles,easy to sign up & order,easy payment.Great price & delivery cost.Tiles were in great packaging & arrived earlier than expected.No damaged tiles. If we need any more tiles I'll definit... Leggi di più

Valutata 4 stelle su 5

The samples ordered arrived the next day, As did the actual order of 24 tiles. Unfortunately although very well packed and protected 7 out of 24 were broken. Stonetrader were very fast to offer refu... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Fantastic company to use either online or using their extensive product knowledge over the phone. I have used them several times and the service is consistently good with prompt delivery when it is... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda


Informazioni di contatto

4,6

Eccellente

TrustScore 4.5 su 5

585 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,6

Tutte le recensioni

(585)

0 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Metro tiles

Product was good price but palette delivery meant was left on side of kerb for me to off load and carry on myself. Delivery driver was not helpful. I noticed that the top 2 tiles in one box are broken.

2 marzo 2018
Non scritta su invito
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Risposta di Stonetrader

Hi Carol,

Thank you for taking the time to leave our company a review on our Trustpilot page.

Really pleased that you're happy with the price of our products. With regards to the delivery service we off, it is a kerbside delivery as per our delivery information on the product page of our site. The driver isn't responsible for the on wards movement of the goods at the property.

I am really sorry that you've received some damaged tiles. If you email us regarding this with the details we will either get them replaced or refund you for them if they aren't required.

If you need any advice or assistance please don't hesitate to contact us.

Kind regards,

Peter

Stone Trader

Valutata 5 stelle su 5

Easy ordering

Easy ordering, no hassle, tiles delivered in 2 days, price very good.
Top service.

1 marzo 2018
Non scritta su invito
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Risposta di Stonetrader

Hi Roberto,

It's really great to hear that we've given you excellent service and that you like our prices. We hope to see you again soon.

If you need any further advice or assistance regarding the products you purchased please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

Easy

Simple, straight forward, no-fuss tile delivery at a good price. Pleased with the tiles, service and delivery. I would absolutely use them again (but hope I don't have to an time soon).

20 febbraio 2018
Non scritta su invito
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Risposta di Stonetrader

Hi Lukeep,

It's fantastic to hear that we've given you excellent service and that you would use us again. We hope to see you again soon.

If you need any further advice or assistance regarding the products you purchased please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

I bought white Travertine stone tiles

I bought white Travertine stone tiles. The Stonetrader website is very user friendly and the order process was easy. Delivery was straightforward and efficient and I'm happy with the quality of the tiles. I shall use Stonetrader again and would recommend them to others.

12 febbraio 2018
Non scritta su invito
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Risposta di Stonetrader

Hi Lesley,

It's really great to hear that we've given you excellent service and our website was easy to use,also that you would recommend us. We hope to see you again soon.

If you need any further advice or assistance regarding the products you purchased please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

Excellent service

Excellent service, great value and good quality product.

11 febbraio 2018
Non scritta su invito
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Risposta di Stonetrader

Hi Suzanne,

Thank you for taking the time to leave us a great review on Trustpilot!

It's great to hear your very positive comments about our service and products. I will pass your comments to our team.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

good service no problems at all

11 febbraio 2018
Non scritta su invito
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Risposta di Stonetrader

Hi Ian,

Thank you for taking the time to leave us a great review on Trustpilot!

We are happy to hear that your experience with us went problem free.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

great service and prices.

3 febbraio 2018
Non scritta su invito
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Risposta di Stonetrader

Hi Trevor,

Thank you for taking the time to leave us a great review on Trustpilot!

It's awesome to hear your very positive comments about our service and products.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

Second time I've used them now and both …

Second time I've used them now and both times have been completely trouble free. Best price I could find for the tiles I wanted, delivery was free and the driver put a large pallet of tiles and adhesive exactly where I wanted it. Would definitely recommend to anyone with no hesitation.

23 gennaio 2018
Non scritta su invito
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Risposta di Stonetrader

Hi Lewis,

Thank you for taking the time to leave us a great review on Trustpilot!

Its amazing that you have had multiple positive experiences using us, we hope there are many more.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

My first experience with stonetrader …brilliant

My first experience with stonetrader and I would recommend their service and product without hesitation, they set the benchmark others would struggle to follow! First class!

22 gennaio 2018
Non scritta su invito
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Risposta di Stonetrader

Hi Stephen,

Thank you for taking the time to leave us a great review on Trustpilot!

It's great to hear your very positive comments about our delivery service and products. We are happy your first experience was great.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

Really great service

Really great service, prompt delivery and the product was as described.

19 gennaio 2018
Non scritta su invito
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Risposta di Stonetrader

Hi Andrew,

Thank you for taking the time to leave us a great review on Trustpilot!

Its always good to hear that our customers are happy with our services and our carrier company have kept up to our high standards.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

Great customer service

Great customer service, brilliant products and a very reasonable price.
Delivery was on the date stated.

No complaints from me

19 gennaio 2018
Non scritta su invito
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Risposta di Stonetrader

Hi,

Thank you for taking the time to leave us a great review on Trustpilot!

It's great to hear your very positive comments about our delivery service and products.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

Great store to but sample tiles

Ordered 2 sample tiles and they came very quickly and in good order

13 gennaio 2018
Non scritta su invito
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Risposta di Stonetrader

Hi Bernice,

Thank you for taking the time to leave us a great review on Trustpilot!

We are glad your samples arrived on time and were ok, if you would like any help with any other samples or your order please dont hesitate to call or email us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

Excellent service and fast delivery

Excellent service and fast delivery , tiles were value for money as well

30 dicembre 2017
Non scritta su invito
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Risposta di Stonetrader

Hi Tracey,

Thank you for taking the time to leave us a fantastic review on Trustpilot! we really appreciate it.

We're really pleased that your tiles arrived promptly you was pleased with the price, we hope to see you again soon.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

Have ordered twice from this company …

Have ordered twice from this company now. Delivery as advised and top quality tiles. Would highly recommend

24 dicembre 2017
Non scritta su invito
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Risposta di Stonetrader

Hi,

Thank you for taking the time to leave us a fantastic review on Trustpilot! we really appreciate it.

Its always nice to hear a customer has used us more than once and would recommend us to others, we hope to see you again soon.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

Very good

Very good - very reasonable price and quick delivery

22 dicembre 2017
Non scritta su invito
Logo di Stonetrader

Risposta di Stonetrader

Hi Allan,

Thank you for taking the time to leave us a fantastic review on Trustpilot! we really appreciate it.

We're really pleased that your tiles arrived promptly and our prices were reasonable.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

Happy with my tiles

Happy with my tiles, quick delivery and good service

12 dicembre 2017
Non scritta su invito
Logo di Stonetrader

Risposta di Stonetrader

Hi Suthan,

Thank you for taking the time to leave us a fantastic review on Trustpilot! we really appreciate it.

We're really pleased that your tiles arrived promptly and you are happy with our service, we hope to see you again soon.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 3 stelle su 5

Good sample sent and quick but delivery …

Good sample sent and quick but delivery costs a really high for me to order the tiles.

4 dicembre 2017
Non scritta su invito
Logo di Stonetrader

Risposta di Stonetrader

Hi Matthew,

Thank you for taking the time to leave our company a review on our Trustpilot page.

With regards to our delivery charges, the reason we charge this amount on our metro range is because we have found that sending this type of tile which is fragile until fixed on the wall via a parcel carrier has resulted in high volumes of damaged and unusable product. Which has caused delay and disruption to ongoing projects. This is why we now send all metro orders on a pallet regardless of the size to insure they arrive in good condition.

We do subsidised the delivery cost from our carriers to ensure we are giving our customers the best possible value for money on orders of this type.

If you need any advice or assistance please don't hesitate to contact us.

Kind regards,

Peter

Stone Trader

Valutata 5 stelle su 5

Great price the quality of the tiles …

Great price the quality of the tiles are great and the delivery time was fast was that good got 2 of my customers to order only from them

3 dicembre 2017
Non scritta su invito
Logo di Stonetrader

Risposta di Stonetrader

Hi Graham,

Thank you for taking the time to leave us a fantastic review on Trustpilot!

It's fantastic to hear we've given you great product and great prices and that you've recommended us to your customers. We look forward to seeing you again soon.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

Quick hassle free delivery

Quick hassle free delivery, the lorry driver was very pleasant.

25 novembre 2017
Non scritta su invito
Logo di Stonetrader

Risposta di Stonetrader

Hi Lynda,

Thank you for taking the time to leave us a really great review!

We are always really pleased to hear that delivery has been quick and hassle free, I will pass your comments onto our delivery guys.

If you need any further advice or assistance regarding our products please don't hesitate to contact us.

Kind regards,

Stone Trader

Valutata 5 stelle su 5

Very reasonable prices and fast …

Very reasonable prices and fast delivery thank you

24 novembre 2017
Non scritta su invito
Logo di Stonetrader

Risposta di Stonetrader

Hi ,

Thank you for taking the time to leave us a great review on Trustpilot!

It's great to hear your very positive comments about our delivery service and products.

If you need any further advice or assistance please don't hesitate to contact us.

Kind regards,

Stone Trader

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