Still Spirit has a great choice of quality malts. Always something new and different to try. Competitive prices. Friendly knowledgable staff. We are so lucky to have this great shop in our area.
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Scopri cosa dicono le persone
Having never used "Still Spirit" previously of course I was as a little concerned it may not run smoothly or delays etc etc . I'm REALLY REALLY pleased to say not only was the whole process smooth i... Leggi di più
Packaging and delivery were fine, really happy with website and easy to use. But I ordered two bottles of Balcones brimstone yet in the parcel is two bottles of Balcones Texas single malt so they pack... Leggi di più
Quick dispatch, less than 24hrs from ordering, unfortunately Parcel Post delivered to a completely different address with photograph showing their incompetence. As this has happened frequently befor... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Still Spirit is a whisky shop and tasting room - offering a great selection of whiskies and other fine spirits such as gin, vodka and rum. Still Spirit also features an exquisite tasting room and 'take-away' dram bar.
Informazioni di contatto
Still Spirit Ltd, AB41 7PR, Udny, Ellon, Regno Unito
- +44(0)1358 747475
- sales@stillspirit.com
- stillspirit.com
4,8
Eccellente
579 recensioni
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Come questa azienda usa Trustpilot
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No problems
Easy ordering and on time delivery. A vast range of products to choose from.
18 dicembre 2024
Great communication
Great communication, fantastic service at a good price.
They’ll Definitely get my custom again
18 dicembre 2024
Great experience buying whiskey
Great experience buying whiskey. Great, quality packaging. Fast delivery. Would recommend.
14 dicembre 2024
Excellent Service
13 dicembre 2024
Good packaging and fast delivery.
13 dicembre 2024
Quick service and very helpful in…
Quick service and very helpful in changing the delivery address in such short notice
12 dicembre 2024
Very happy with the service
Quick delivery of the product I bought. It was one of the cheaper prices I could find online. Very pleased with the purchase.
4 dicembre 2024
this company had good customer service…
this company had good customer service and the items i wanted and deliver was good as well and price and discount coupens as well 5star thank you
2 dicembre 2024
Misty Isle GI …
I am happy that my order was shipped and received intact. However, because this is international shipping, I won’t be ordering a great deal anymore as the cost is excessive for me. I wish you would find a US distributor.
28 novembre 2024
VERY IMPRESSED
Having never used "Still Spirit" previously of course I was as a little concerned it may not run smoothly or delays etc etc .
I'm REALLY REALLY pleased to say not only was the whole process smooth it was amazingly quick and very next day I received parcel (well protected) of the whisky.
A Fantastic job and now without doubt place i intend spending more money
9 dicembre 2024
Perfection
Well packaged and arrived very quickly / extra little bottle on top too - thank you
7 dicembre 2024
I never received my order
I never received my order. I emailed customer service today. No reply yet. According to ship it hasn’t shipped yet. I ordered this on Friday he 4th of December. The shipping cost was more than the item purchased.
5 dicembre 2024
Risposta di Still Spirit - Whisky Shop
Hello Denise,
Thank you for taking the time to submit a review.
You ordered from our premises in Scotland to an address in the US on the 4th December. This was shipped to our third party courier on the 5th December and is now in San Francisco going through customs clearance. As per our website it can take up to 5 weeks for US shipments to arrive due to the various import regulations and clearance processes that alcohol has to go through to enter the United States, so we cannot guarantee shipping times. However most US shipments arrive within 3 weeks. At the moment it has been 8 days since your order was dispatched so it is well on schedule.
Our shipping costs are very competitive and are clearly shown on our international shipping page and at checkout before purchase.
I hope I have been able to clarify the situation for you, but if you have any questions at all please feel free to get in touch.
Great Service; Outstanding Shipping
I was understandably nervous when ordering a very expensive and very hard to find bottle of Scotch that was unique and could easily have been mixed up with similar items. I need not have worried! Still Spirit was phenomenal! Pricing was the best I found, customer service was very responsive, shipping was fast, and the product was exceptionally well wrapped to prevent any damage. Still Spirit is now my go-to source for any future purchases like this.
27 novembre 2024
Risposta di Still Spirit - Whisky Shop
Hello Kevin, thank you very much for the wonderful feedback. As a small, family-owned business, it means a lot to us, and we look forward to welcoming you back soon.
Risposta di Still Spirit - Whisky Shop
Hello, sorry to hear you are unhappy with delivery times. We are based in Scotland so international shipping can take a little longer than a few days.
I can see you placed your order on 4th of December (just over a week ago) and it was dispatched the same day. I will be in touch to provide tracking information again incase you have not received.
Full Marks
You had what I wanted at a reasonable price and delivered it quickly and safely.Full marks
4 dicembre 2024
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