Really lovely service from both Julie and Christine at the Montrose branch - couldn’t fault them at all. Absolutely first class. However, when we came to pay our deposit, the card machine wouldn’t... Leggi di più
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Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Really lovely service from both Julie and Christine at the Montrose branch - couldn’t fault them at all. Absolutely first class. However, when we came to pay our deposit, the card machine wouldn’t... Leggi di più
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Fantastic service from Jason at Sterling, Montrose! We had a brilliant experience buying our new sofa bed thanks to Jason. He was incredibly knowledgeable and took the time to demonstrate everythi... Leggi di più
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Excellent service from the in store staff and the wardrobes are great. Unfortunately I am not able to give 5 stars because despite emphasising that the access road required a smaller van, the deli... Leggi di più
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Staff very helpful, understood our requirements and helped us choose the sofas which would suit us best, without pressurising us in any way. Andy explained the various options available and made sure... Leggi di più
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For over 50 years, Sterling Home has been a trusted name in the UK, offering exceptional furniture and home décor that combine quality, style, and value. From our flagship store in the historic old mill at Tillicoultry to our other locations across Scotland, we have built a reputation for providing a unique shopping experience that’s second to none. Our stores boast an extensive range of furniture and accessories to suit every taste, style, and budget. Whether you’re furnishing a new home, updating a room, or adding the perfect finishing touches, you’ll find exactly what you need at Sterling Home. From luxurious sofas and bespoke dining sets to elegant lighting and cosy bedroom essentials, our carefully curated collections feature leading brands and timeless designs, reflecting our commitment to quality and craftsmanship. While we are proud of our heritage, we are always looking ahead. We continually expand our offerings, introducing innovative products and personalised services to meet the evolving needs of our customers. Whether you visit us in-store or shop online, our knowledgeable team is here to help you create the perfect living space. Discover Sterling Home today and experience why we are Scotland’s go-to destination for furniture, accessories, and interior inspiration. With over five decades of expertise, we are dedicated to making every house a home.
Charleton Road 2, DD10 9EB, Montrose, Scotland, Regno Unito
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First a good range of furniture well displayed
Good knowledgeable staff giving clear information and space to think

Risposta di Sterling Home - Montrose
Excellent customer service from the team in Montrose; sadly this was not seen at the Aberdeen store hence the drive to Montrose to get what we wanted.

Risposta di Sterling Home - Montrose
A nice showroom without staff pestering but they are available when asked. The range of furniture was quite wide enough for us not to be overwhelmed by choice. Once we had decided upon the make and style the staff came into their own and helped us make final decisions on colour and covering style.

Risposta di Sterling Home - Montrose
Jason was very pleasant and helpful, not pushy, very friendly made our shopping experience great even though he was a fifer

Risposta di Sterling Home - Montrose
My husband and came across this wonderful showroom of exquisite furniture and very friendly staff. We both lived in Spain for 8 years and have to admit i haven't seen such beautiful well made furniture. The prices are very fair and can see that they are beautifully made. You pay a little more than some other branches. However, the others are only worth what they pay! whereas at Sterling Homes you get superior workmanship.
We were escorted around by a lovely lady called Christine who answered questions about foam seating and certainly the ones we sat on were much more comfortable than what we had at present. If your looking for something very unusual then give Sterling Home a visit you won't be disappointed.
We are looking forward to visiting again soon, especially with such a great sale.
Thank you Christine for all your help.

Risposta di Sterling Home - Montrose
Very helpful, friendly staff, Christine and andy were so helpful. Could not ask for better service

Risposta di Sterling Home - Montrose
Store is nice and tidy. Staff were present but not pushy. Christine came over to us as we were looking at dining chairs and was pleasant and helpful. We decided to purchase and process was quick and easy.

Risposta di Sterling Home - Montrose
We found the perfect furniture for our new home at affordable prices,
We particularly liked the sales team Kev & Christine who were very knowledgeable and helpful and even made us a hot drink. We will definitely be back as we need a few more pieces of furniture.

Risposta di Sterling Home - Montrose
Experience Update, As Issues have arisen with our order due to incorrect information being given by Kevin in the sales team, regarding timescales and place of production.
Adviced Delivery would be around 23 October, now arriving beginning December, as not in warehouse until end of November.
Commented on happy to pay more for a Sofa made in the UK to Kevin the sales rep, not to be corrected. But now advised made in Taiwan by Mark Montrose Manager.
I spoke with Mark on the 8 October with my concerns and not willing to have the sofa due to not being made in the UK and also timescale missed, he promised to ring me back. No call back as of today.
I rang and spoke with Kevin who tells me Mark is on holiday.
Kevin can cancel the order and apologised for the incorrect information given by him, but I will loose my deposit of £560, due there error not mine ????
Kevin arranged for Neil Area Manager to ring me by the end of the day Friday, 17 October still no call.
Had I been correctly advised about where the sofa was being produced, I would have not purchased it, the slogan on the sofa reads “Great British Design”, I appreciate does not say made in UK but Kevin should have corrected me when I commented about having a sofa made in the UK.
I await to hear of Neil.
I have spoken with Neil and now customer services who actually sorted this out and processed my full deposit refund without question of £560.
What started out as the perfect sale turned out to be a very stressful time, totally unneeded by Sterling Home’s.
As a note: I spoke with my credit card company who advised I was fully covered by them for my deposit refund, but Sterling Homes did the right thing in the end by refunding me directly.
……………………………….,…,,…,
We visited the store on Saturday to look for a new sofa and was greeted by Kevin who kindly offered any assistance needed.
No Pushy Sales Banter just letting us know he was there to help, Perfect.
The selection of sofas on display is amazing and the quality superb, we eventually found the perfect sofa. Kevin answered all our questions before we placed an order.
While the paperwork was being completed we were kindly offered coffee, which again was just great.
The whole experience was second to none, the sales team have the perfect balance of Business and Human interaction with customers, which shows they care and enjoy their work,
We look forward to receiving our new sofa and we will be back in the near future.

Risposta di Sterling Home - Montrose
As a long term customer of this store the service we received from Jason and Kevin was superb as usual. Very friendly and gave excellent advice on the dining furniture we were considering and ordered.
Nicely laid out store with a good selection of products.

Risposta di Sterling Home - Montrose
Excellent friendly customer service from Kevin and Mark. Knowledgeable on the products and attentive to our needs. Wonderful selection of furniture to choose from.

Risposta di Sterling Home - Montrose
Staff very helpful, understood our requirements and helped us choose the sofas which would suit us best, without pressurising us in any way. Andy explained the various options available and made sure we were happy with them. The store has a very wide range of all types of furniture. The artwork on display was eyecatching, something I don't usually agree with!

Risposta di Sterling Home - Montrose
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