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Scopri cosa dicono le persone

Valutata 5 stelle su 5

It’s great my step son has had some difficulties with grammar and it has helped him a lot. It is also improving his spelling, paired with the work book it’s easy for him to practice before applying wh... Leggi di più

Valutata 5 stelle su 5

The students find it more age-appropriate than other programs. (Upper elementary) It's highly rewarding and giving them 5 points towards the tresure box for every coin they win keeps them engaged and... Leggi di più

Valutata 3 stelle su 5

Great program and worth our while; however, it is a frustrating process to get an invoice. & it would be helpful if students could re-sit placement tests six monthly or have some sort of prom... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Stepsweb has really helped my son break words down into chunks of sound and improved his decoding ability. Great variety of activities to practice different skills. Engaging and not ‘babyish’ for olde... Leggi di più

Dettagli dell'azienda

  1. Programma di alfabetizzazione
  2. Istituto d'istruzione
  3. Negozio di forniture per l'istruzione

Scritti dall'azienda

StepsWeb is a unique, student-centred solution that adapts to each learner and follows a structured, cumulative literacy progression. StepsWeb is particularly effective as a whole-class resource, particularly for individuals with dyslexia and other learning challenges. StepsWeb enables every teacher to effectively monitor students, generate comprehensive reports, and tailor the program to each individual’s literacy needs quickly and efficiently. Often referred to as the specialist tool built for non-specialists, StepsWeb equips teachers with the tools required to enable every student to succeed without overwhelming amounts of paperwork.


Informazioni di contatto

4,7

Eccellente

TrustScore 4.5 su 5

161 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 33% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,7

Tutte le recensioni

(161)

37 recensioni negli ultimi 12 mesi

Scrivi una recensione
Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 3 stelle su 5

Support

The support received for an issue I had wasn't enough. I am time poor and need a reader friendly quick fix to issues. Providing a variety of ways to solve a problem perhaps using visuals, Zoom meets or video links would be helpful. My issue hasn't been resolved.

19 luglio 2024
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Risposta di StepsWeb

Hi Davene

We are surprised to learn that you don't think you have received enough customer support. I can see we have sent you several emails, offered email and phone support, and updated your StepsWeb account after it was renewed.

The onboarding emails sent to you contain links to our Support Site and YouTube channel where you can find all the information you need to use StepsWeb including bite-sized how-to videos.

You are welcome to get in touch with us at any time so we can resolve any outstanding issues with your StepsWeb licence.

Valutata 1 stelle su 5

Harms Hands

Some of the words sound similar and it just isn't well executed. The way you input in some activities is brutal for trackpad users and not fun for anyone. Some people (me included) think the pronounciations are awful too.

2 agosto 2024
Non scritta su invito
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Risposta di StepsWeb

Thank you for your feedback. We're sorry to hear about the difficulties you've encountered.

To help with similar sounds, we recommend using headphones, as they can make distinguishing words easier. Additionally, clicking to hear the sentence can be helpful if you're unsure about a word.

We understand that using a trackpad can be challenging and slower. If possible, we suggest using a mouse or a touch device for a better experience.

If you could let us know which words you think are pronounced incorrectly, we'll definitely review them. Your input is valuable to us, and we're committed to making improvements.

Thank you for helping us enhance our service.

Valutata 5 stelle su 5

Steps Web is easy to use.

It was easy to add subscriptions and change the users. The weekly feedback is informative. The website is mostly user friendly.
Thanks.

25 giugno 2024
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Risposta di StepsWeb

Thank you for sharing your experience with others. We’re here to provide top-notch support and resources for your literacy needs. Don't hesitate to get in touch if you have any questions or feedback!

Valutata 5 stelle su 5

Great tutoring product

It’s been really helpful in bringing my daughter up to her age level

24 giugno 2024
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Risposta di StepsWeb

Your feedback means a lot to us! If you ever need a hand with anything, please feel free to reach out.

Valutata 5 stelle su 5

Very easy process to resubscribe

Very easy process to resubscribe. Great to have the instructions provided.
Thanks StepsWeb Team!

1 luglio 2024
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Risposta di StepsWeb

We're thrilled to have you as part of the StepsWeb community and look forward to supporting your student's learning.

Valutata 5 stelle su 5

Awesome product which suits almost all…

Awesome product which suits almost all learners. Just the right amount of gamification and it gets results!

25 giugno 2024
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Risposta di StepsWeb

Thank you for your review of StepsWeb! We're delighted to hear you are getting results using StepsWeb. If you ever need a hand with anything, please feel free to reach out.

Valutata 4 stelle su 5

Fantastic option

Could you add some additional options to make the memory tests and reading comprehension easier. For the memory test - easy options to set to max of 2 words. For the reading comprehension - shorter texts. My son has hemiplegia and dyslexia and dyspraxia. Memory tests and reading aloud are super hard.
Otherwise he really likes using StepsWeb!

1 giugno 2024
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Risposta di StepsWeb

Hi Ruth, we are thrilled to have you as part of the StepsWeb community, and look forward to supporting your son's learning adventures further. We will email you with options for the memory test and reading comprehension.

Valutata 5 stelle su 5

The website works so well

The website works so well. The variety of exercises makes it very acceptable to reluctant learners.

30 maggio 2024
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Risposta di StepsWeb

Hi Esme, thank you for the wonderful review! We’re delighted to hear StepsWeb is making a positive impact. If you ever need a hand with anything, please feel free to reach out.

Valutata 5 stelle su 5

Easy to logon and purchase more…

Easy to logon and purchase more licenses the students enjoy the programme

30 maggio 2024
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Risposta di StepsWeb

Thanks, Leanne. It’s fantastic to hear your students enjoy using StepsWeb. Feel free to get in touch if we can help with anything else.

Valutata 5 stelle su 5

We find Stepsweb easy to use

We find Stepsweb easy to use, quick to get new licences and great to help raise our literacy achievement.

27 maggio 2024
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Risposta di StepsWeb

Thank you for sharing your experience with StepsWeb! We're thrilled to hear you are getting success from using StepsWeb.

Valutata 5 stelle su 5

A prompt response to my inquiries and…

A prompt response to my inquiries and delivery of the required resources

5 maggio 2024
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Risposta di StepsWeb

Thanks, Lynley. Feel free to reach out to us via email should you have any questions or queries. We are here to support you on your StepsWeb journey!

Valutata 5 stelle su 5

I really love the program

I really love the program. The students love it as well. It is easy to log in to. The activities are easy to use and targeted for my students needs.

29 aprile 2024
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Risposta di StepsWeb

Thanks, Frank. Your review made our day! It’s fantastic to hear that your students are loving StepsWeb! If you ever need a hand with anything, please feel free to reach out.

Valutata 5 stelle su 5

Ordering Resources

I ordered our products and have received them in just a few days. This is awesome as we can get straight into the program that we have planned.

30 aprile 2024
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Risposta di StepsWeb

Thanks, Cara, for the kind words! We’re pleased you got your resources on time and are getting into the program. Don't hesitate to reach out if you have any questions or if there's anything else we can assist you with.

Valutata 4 stelle su 5

We start the day with :)

StepsWeb is a good programme. we use it for our lower end an vulnerable students. What would be good if it went 3-4 levels higher as we have some capable but vulnerable students working StepsWeb.

28 aprile 2024
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Risposta di StepsWeb

Thanks for your feedback, Grant. We are about to introduce more levels to StepsWeb. Keep an eye on our newsletter for updates.

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