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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Had a few orders recently, 3x destined rivals half booster, 1x paradox half booster. Delivery was quick and they package products superbly! Tough to catch restocks so you have to be on the ball.... Leggi di più

Valutata 5 stelle su 5

I‘ve made around 5 orders now with Stellar cards/ Dean and they‘ve always been processed and sent quickly while being well packaged too. The prices feel fair given the state of the Pokemon hobby and h... Leggi di più

Valutata 1 stelle su 5

Have a strange feeling that the box I bought was a fake, it looks like it has been resealed the plastic wrap was all bubbled and not air tight and the cards were all bent, they also look fake almost l... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Purchased some cards from StellarCards and the process was fast and easy. Although I purchased late on Friday, Dean got the delivery ready for a Saturday dispatch which was wasn’t expecting but ap... Leggi di più

Dettagli dell'azienda


Informazioni di contatto

4,3

Eccellente

TrustScore 4.5 su 5

47 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Ha risposto al 75% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Flareon gift box

Have a strange feeling that the box I bought was a fake, it looks like it has been resealed the plastic wrap was all bubbled and not air tight and the cards were all bent, they also look fake almost like they have been replaced and the box has been tampered with. For £125 I really was not impressed with the quality of the flareon gift box and would not buy it from here again which is a shame because I was really wanting to find a good card shop.

15 gennaio 2026
Non scritta su invito
Logo di Stellarcards

Risposta di Stellarcards

Hi Rebecca,
I'm sorry to hear you were unhappy with your Chinese gift Box. These are a 100% genuine product imported directly from a pokemon company in china. This is very odd as I packed your order myself and not see anything untoward with the seal and wrap. In fact yours went out with several others from the same sealed case, and no one else has reported any problems. Were you aware they were chinese products?
Also why didnt you contact us directly? you have made no effort to contact us and for £125 I would at least make contact the seller. before going out of your way to leave a public, very negative review before making contact with seller first its odd to me why you wouldn't contact us over a £125 product. Please forward images showing your concerns and we do our best to resolve the problem.

UPDATE,
To date still no contact 😞

Valutata 5 stelle su 5

Amazing prices

Amazing prices, Amazing packaging. Thanks to Stellar cards incredible service i received a Destined Rivals Booster Box in MINT condition, not a scratch on it. And it was a really good price!

I Debated keeping it sealed but it got me in the end, ending up pulling some lovely cards with the highlight being the Garchomp SIR!

20 dicembre 2025
Valutata 1 stelle su 5

overpriced and poor customer service from Dean

My experience with Stellar Cards was really disappointing. The item I received arrived with a damaged box due to poor packaging, which completely ruined the condition and value as a collectible. When I reached out to customer service, I dealt with Dean, who was dismissive and unhelpful throughout the process. Instead of resolving the issue fairly, he relied on generic store policies that didn’t address the problem or the damage caused in transit.

As a collector, presentation and condition matter — and this experience has put me off ordering again. I’d strongly advise anyone purchasing high-value or collectible items to be cautious and consider how they handle customer issues before buying.

And there items are way over priced in my opinion for items to be damaged

30 ottobre 2025
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Risposta di Stellarcards

Ok, this isn’t quite as described. the "damage” you mention and sent photos to us of was where the outer protective cover on the ETB had a crease in it where it over the Manuel behind under the very tight sealed wrapping applied by the Pokémon company. Not damaged. I offered both a replacement or a refund to which you only wanted a refund. Which was fine with us your problem was you didn't want to pay for the return postage. Our return policy is very clear on how returns are managed and unfortunately, we cannot to cater to sealed "collectors" as this item has to go through a postal network where anything can happen. However, in this case the product had reached in the condition it was sent and received in. Ultimately your problem was the price drop the market had seen since you brought your item and that was the reason for return, which is again not great but ok all, you had to do was get it back to us which you did and were refunded for.

Valutata 5 stelle su 5

Top notch

Had a few orders recently, 3x destined rivals half booster, 1x paradox half booster. Delivery was quick and they package products superbly!

Tough to catch restocks so you have to be on the ball. They recently sent an email to purchase stock which was password protected and hidden from bots which is great step towards getting stock to genuine collectors.

25 agosto 2025
Valutata 5 stelle su 5

A great reliable business

I‘ve made around 5 orders now with Stellar cards/ Dean and they‘ve always been processed and sent quickly while being well packaged too. The prices feel fair given the state of the Pokemon hobby and he‘s taking steps to try and prevent bottling to get cards to real collectors

21 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

One of the best!

Very fair and reasonable prices, amazing packaging, and quick shipping. No complaints from me and I will be returning to order again.

16 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Happy with the transaction

Happy with the transaction. Ordered several FF bundle and a EoE collector display. Prompt shipping and excellent packaging by Stellarcards. Delivered internationally with no damaged

31 luglio 2025
Valutata 5 stelle su 5

Final Fantasy MTG

Ordered a Final Fantasy MTG box Saturday morning and turned up Sunday morning exactly 24 hours. Cannot fault the service very happy

20 luglio 2025
Non scritta su invito
Valutata 1 stelle su 5

Do not respond to emails

Emailed twice, with no response. Been advised by Royal Mail to contact this company to seek a refund due to lost items in the post (supplied reference number to Stellarcards to initiate the process) - but cant because they arent replying.

18 luglio 2025
Non scritta su invito
Logo di Stellarcards

Risposta di Stellarcards

Hi Rebecca, I'm sorry we haven't responded to your emails. I have looked this morning and can't find anything from a "Rebecca" could you email info@stellarcards.co.uk and I will look into this for or alternatively you could give us a call? and we will do what we can try to rectify this for you.

Update 24/7/25
Still no contact from Rebecca.

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