I have not received my purchase and…
I have not received my purchase and have no way of tracking. Have not received any update emails or shipping info since the first email confirming my purchase and this email asking for a review.
12 dicembre 2025
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Dettagli dell'azienda
Scritti dall'azienda
Welcome to STAYPAW, where we specialize in providing premium dog supplies designed specifically for large breeds. We know that big dogs have unique needs when it comes to comfort, safety, and style – and we’re here to meet those needs with products made to fit, perform, and last.
Informazioni di contatto
1942 Broadway St., STE 314C, Boulder, CO 80302, US, 80302, Boulder, Stati Uniti
- support@staypaw.com
- staypaw.com
2,9
Nella media
11 recensioni
Non ha risposto alle recensioni negative ricevute
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Worth it!
My sweet girl Sheba loves it. She’s a golden Aussie mix and is about 40-50 pounds. It’s super soft and feels fleece like and it’s got a harness hole already so it was exactly what I was looking for. I’d definitely recommend this to anyone looking to get their pup a hoodie!
4 marzo 2025
The company did not ship my item
The company did not ship my item, until I emailed asking there whereabouts of my order.
Still have yet to receive order....
19 febbraio 2025
Risposta di StayPaw
Thank you for reaching out to us. I sincerely apologize for any confusion or frustration you may have experienced regarding the shipping of your order.
I want to confirm that your order was shipped and successfully delivered. According to the tracking information (Tracking Number (USPS): 9261290278833974532729), your order was marked as delivered. You should have received it by now.
If you have not yet received the package, I kindly suggest checking with your local postal service or neighbors in case it was delivered to an alternate location. If you are still unable to locate the item, please let me know, and I will be happy to assist further.
I truly appreciate your patience and understanding, and I’m here to help if you have any additional concerns or questions.
Green Fleece sweater
My boy loved the fleece sweater, he is a Pitbull so he gets cold and it is perfect
21 gennaio 2025
Risposta di StayPaw
Thank you so much for your fantastic 5-star review! We're so happy to hear that your dog is rocking their new shirt! 🐾 It means the world to us that you're pleased with your purchase.
If you ever need more cute outfits for your furry friend, don’t hesitate to reach out. We'd love to help you find the perfect style for your dog again in the future!
Thanks again for your support, and give your dog a belly rub from us! 😊
They responded to shipping concerns…
They responded to shipping concerns immediately and they worked with me to be sure that the sweater I ordered for my rather large German Shepherd was the correct fit. (she weighs 106#!! )
21 gennaio 2025
I ordered Xmas dog sweaters and sent…
I ordered Xmas dog sweaters and sent the wrong size which I understand that happens sometimes. It took several days for they to contact me after I told them about the mistake, they made me take pics of the wiring size sweaters that were sent, which took another couple of days going back and forth, and instead of priority shipping or overnight to correct their mistake, I was told it would be her in 10-18 days. Obviously way past Xmas and ruined pictures of our dogs in their Xmas sweaters. I don’t mind the mistake just make it right especially during a holiday.
16 dicembre 2024
I still haven't received my product and…
I still haven't received my product and I ordered it 2 weeks ago.
7 dicembre 2024
I’ve never received my order
I’ve never received my order. You should disclose the shipping is from China and Timeframes before order is placed. I would not have ordered had I known it was from China.
11 dicembre 2024
Will buy again
At first I thought it was scam. It’s not. Came as it shown on pictures. I’ll purchase more in the future.
29 novembre 2024
Risposta di StayPaw
Thank you so much for your amazing 5-star review! We're so glad to hear you’re happy with your purchase. Your support means a lot to us, and we truly appreciate you taking the time to share your experience.
Never received it
19 novembre 2024
Risposta di StayPaw
I wanted to personally apologize for the recent delivery issue with your order. The courier attempted to contact you three times, but it failed. However, I’m happy to inform you that, despite the earlier difficulties, your package has now been successfully delivered.
You can check your order status and proof of delivery using the tracking number and link below:
Tracking Number: 2000008570715
Tracking Link: https://piggyexp.com/track
Thank you so much for your patience and understanding throughout this process. If you have any questions or need further assistance, please don’t hesitate to reach out.
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