‼️buyer beware
I cannot recommend purchasing from Statement Boutique based on my experience.
I placed Order #52054 on July 5, 2026 and paid USD $134.30 for a necklace. The company created a USPS shipping label on July 6, but USPS tracking has remained “Shipping Label Created – USPS Awaiting Item” ever since. In other words, according to USPS, the package has never been received by them.
After waiting nearly a month with no tracking updates, I contacted the company by email requesting that my order be cancelled and that I receive a full refund. I received no response, despite giving them more than 48 hours to reply.
As a customer, I understand that shipping delays can happen. What I do not understand is:
* Creating a shipping label but apparently never handing the package to the carrier.
* Failing to respond to customer emails.
* Providing no update, explanation, or proposed resolution.
I have now had to dispute the transaction with my credit card issuer and file complaints with the relevant consumer protection organizations because I was unable to resolve the matter directly with the company.
If Statement Boutique resolves this matter by issuing a refund or otherwise making things right, I will happily update this review. Until then, based on my experience, I would advise potential customers to exercise caution before ordering.