Starry Recensioni 2.542

TrustScore 5 su 5

4,9

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 5 stelle su 5

Starry’s internet service was simple to set up. With the help of a technician, the process is efficient and done with care. My technician, Christian C., was on time, friendly, had a good attitude, a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I reached out to Zac for a review of our pricing. He found exactly what I needed at a lower rate and I am very thankful. In the past when I needed technical assistance they were very efficient in find... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Alyssa from Starry support was excellent. She quickly helped us restore our internet and made the whole process smooth and stress-free. Really appreciate her help.

L'azienda ha risposto

Valutata 5 stelle su 5

Simple to set up, no strange bill charges. Customer service reps are personable and friendly, no robots here. Many thanks to Alyssa for quickly and kindly sorting out my problem over the phone. Our lo... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Internet provider
  2. Provider di servizi Internet

Informazioni fornite da varie fonti esterne

Starry Internet is a fixed wireless broadband Internet service provider operated by Starry, Inc.,


Informazioni di contatto

  • 180 Maiden Lane #1003, 10038, New York, Stati Uniti

  • starry.com

4,9

Eccellente

TrustScore 5 su 5

2542 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Christian was exceptional

Christian was exceptional. He was very efficient in setting up my wifi plan and he answered any questions I had. He also maintained great communication and let me know what time to expect him.

7 aprile 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

Thank you!

Valutata 5 stelle su 5

Justin was thoughtful and efficient

Justin was thoughtful and efficient. He was considerate to ask whether to remove his shoes before entering the apartment. He also addressed the issue in minutes! He was patient enough to explain the issue and asked if I had any questions. Great job Justin!

7 aprile 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

🥰💖Thank you for the great review! These mean a lot to our young company. 🥰🥰🥰💖💖💖

Valutata 5 stelle su 5

Wifi Installation- Luis

Luis installed our router fast and efficient. He was friendly and kind. Thank you Luis for making our experience with Starry a great one!

6 aprile 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

🥰💖Thank you for the great review! These mean a lot to our young company. 🥰🥰🥰💖💖💖

Valutata 5 stelle su 5

Starry is a great experience

Simple to set up, no strange bill charges. Customer service reps are personable and friendly, no robots here. Many thanks to Alyssa for quickly and kindly sorting out my problem over the phone. Our local rep even host pop-ups in the lobby with snacks for residents (with or without starry service). Would recommend to anyone!

6 aprile 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

We're happy to hear that the setup was simple and the billing straightforward. It's great to know that you found our customer service representatives personable and helpful. We appreciate your recommendation!

Valutata 5 stelle su 5

Christian is professional and…

Christian is professional and responsible. The workmanship is excellent. Good communication, reliable and detail-oriented.

6 aprile 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

🥰💖Thank you for the great review! These mean a lot to our young company. 🥰🥰🥰💖💖💖

Valutata 5 stelle su 5

Efficient

My WiFi was out for over 24 hours. Christian was able to come out to replace my power cable the next morning and had my wifi up and running within 5 minutes.

6 aprile 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

We're happy to hear that we could resolve your WiFi issue quickly! We appreciate you taking the time to share your positive experience with us.

Valutata 5 stelle su 5

Louie was phenomenal

Louie was phenomenal, super easy and quick install. Very personable and Starry is a great provider. 7 day service available and same-day service calls. You can’t beat it.

3 aprile 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

Thank you for highlighting Louie and the wonderful work they do.

Valutata 5 stelle su 5

Excellent installation experience

Very friendly and seamless installation service from Christian. He was thorough with his work and accomodating of all the questions I have. Very good ambassador for Starry!

2 aprile 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

We're so glad the installation was seamless and friendly! It means a lot to us that all your questions were answered. Thank you for your great feedback!

Valutata 5 stelle su 5

Luis was fantastic

Luis was fantastic! He explained everything that he was doing and completed the set up very quickly.
Luis was very friendly and punctual, and he arrived within the time frame that was arranged.
My devices are all connected and streaming is great. The price is also affordable.
So happy with Luis’ installation service and with Starry.

Thank you
Meril S.

I

30 marzo 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!

Valutata 5 stelle su 5

I had a problem ...

I had a problem to log in to my account and called for help and i got lucky to connect Cloria, nicest person, knowledgeable and helpful. It took only a couple minute for her resolve my problem that i was tryin to do during almost one hour. Thank you starry for having that kind of person working in a company.

28 marzo 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

reat review! We love the positive feedback. Thank you for being an awesome customer! 🤩🤩🤩

Valutata 5 stelle su 5

Cloria is amazing!

I was very very frustrated when I called
but was so happy to get a nice lady on the phone that had the most patience with me! The confusion is really that a white cable goes in the black device! The cables should be marked! I tried the night before to solve the WiFi problem and could not fix it!
Cloria I am very appreciating your patience, knowledge and your help.

Thank you for fixing my wifi!
Five Stars for sure.

If I ever have an issue again, I will hopefully get you on the phone!!! Beatrice

28 marzo 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!

Valutata 5 stelle su 5

Julius was great and fast

Julius was great and fast! Very easy transition

28 marzo 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

reat review! We love the positive feedback. Thank you for being an awesome customer! 🤩🤩🤩

Valutata 5 stelle su 5

Excellent service of Starry . Thanks Luis

Excellent service.. Technical person, Luis , very knowledgeable and skillful . Moreover paternity explains everything and helped me to setup with new connection.

27 marzo 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

We love seeing this. We're glad you're happy! Thank you for being the important part of Starry!

Valutata 5 stelle su 5

Amazing service!!

Amazing service!!

26 marzo 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

🥰💖Thank you for the great review! These mean a lot to our young company. 🥰🥰🥰💖💖💖

Valutata 5 stelle su 5

Paul did an amazing job

Paul did an amazing job. A 10 out of 10. Plus he was a professional.

26 marzo 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

We're happy to hear that you had an amazing experience! We appreciate your kind words and your perfect rating; thank you!

Valutata 5 stelle su 5

Christian was incredible

Christian was incredible, he installed my system in 10 minutes and was extremely polite. I’d recommend him 10/10 times

25 marzo 2026
Non scritta su invito
Logo di Starry

Risposta di Starry

We are so happy to hear that our team member provided such quick and polite service! We appreciate you taking the time to leave us this wonderful feedback.

Come funziona Trustpilot

Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.

Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.

Scopri di più sui diversi tipi di recensioni.

Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.

Scopri di più su come vengono gestite le recensioni su Trustpilot.

Ecco qui 8 consigli per scrivere delle ottime recensioni.

La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.

Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.

Scopri di più