Spoke to Nathan Topping today after a review with my current life insurance. Nathan was friendly and explained all the options for me, and helped me to decide the best option for myself and my sons. H... Leggi di più
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
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Scopri cosa dicono le persone
Spoke with Nathan Topping regarding updating mine & my husbands life insurance to meet our needs & also have some peace of mind for our children too. Nathan was lovely, friendly & has made the whole p... Leggi di più
L'azienda ha risposto
Spoke with Tom Mayor today and discussed existing policy at length. He sounded very knowledgeable and gave some good advice regarding changes to consider. Easy to talk with and easy to understand -... Leggi di più
L'azienda ha risposto
An outstanding service from James and team, yet again. From the start of our remortgage James has had our best interests at the forefront, he is open, honest and a driving force on getting the best d... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Broker assicurativo
- Agenzia di assicurazioni per la casa
- Agenzia di assicurazioni sanitarie
- Agenzia di assicurazioni sulla vita
- Assicurazione reddito protetto
- Azienda di assicurazioni per le imprese
Scritti dall'azienda
ST&R Ltd is a here to provide you with expert advice and help navigate you through complex insurance and mortgage markets, ensuring that you and your loved ones are not only fully protected, but that you are optimizing the full range of benefits associated with your chosen product, just as you require and deserve. Operating from a three-storey building in the heart of Chorley town centre our Sales Representatives, Customer Support Staff and Compliance Department commit themselves to ensuring seamless, jargon free advice is executed, all whilst monitoring market trends, insurance premiums, and any other additional benefits which may be available to our customers. Our Mortgage Desk houses our experienced Financial Advisors and Mortgage Specialists, who are here to efficiently respond to your personal financial situation and not only access the array of broker-only mortgages available across the wider market, but negotiate the best rates and terms on your behalf. We partner with a variety of major UK lenders and insurance underwriters to tailor bespoke insurance and mortgage packages to meet your individual requirements. Whether you are looking to buy your first home or ‘forever home’, arrange Life Insurance or commercial Directors Insurance, we are on-hand to support you and provide you with the reassurance and comfort that we all often need during times of financial change. Should you require assistance or wish to explore our services further, please visit our website at www.starlimited.co.uk and arrange a call back (where necessary). Alternatively, feel free to contact us directly on 01257 54245 to find out more.
Informazioni di contatto
Lingmell House, Water Street, PR7 1EE, Chorley, Regno Unito
- 01257 54245
- info@starlimited.co.uk
- starlimited.co.uk
4,5
Eccellente
520 recensioni
Non risultano inviti alla recensione recenti
Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative
Ha risposto al 100% delle recensioni negative ricevute
Solitamente risponde entro 1 settimana
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Excellent Service
Jake explained everything clearly and answered all my questions. He did this in a knowledgeable and friendly way.
3 marzo 2026
Non scritta su invito
Risposta di ST&R Limited
Thank you for your 5 star review! We're delighted to hear that Jake was thorough in guiding you through your life insurance options. Providing clear and detailed service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
Mortgage review
Had a call, they didn't follow up, so we chased up and had another promise put to us, but again, no joy.
18 dicembre 2025
Non scritta su invito
Risposta di ST&R Limited
Thank you for bringing this to our attention.
ST&R Limited pride ourselves on providing the best service we can. I would like to apologise that you feel the service you received was not acceptable.
I would appreciate it if you could provide additional details about your comments and the experience you have encountered to our Mortgage Manager, James. His email address is james.hunter@starlimited.co.uk
Many thanks
Great experience updating my life…
Great experience updating my life insurance policies today with Nathan.
Very thorough, explained everything clearly and upgraded my existing policies with very little effort.
Seamless update and great talk to a human with a little giggle in the way.
Made my Monday morning
Thank you Nathan and the rest of the ST&R team.
Excellent service 5 stars
2 marzo 2026
Non scritta su invito
Risposta di ST&R Limited
Good Afternoon,
Thank you for your 5 star review! We're delighted to hear that Nathan was thorough in guiding you through your life insurance options. Providing clear and detailed service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
Very good company
Very happy with this company glad I took my life insurance out with them very helpful
2 marzo 2026
Non scritta su invito
Risposta di ST&R Limited
Good Afternoon,
Thank you so much for your 5 star review!
If you have any further questions or concerns, please don’t hesitate to get in touch.
Thanks,
Team ST&R
Risposta di ST&R Limited
Good Afternoon,
Thank you for your 5 star review! We're delighted to hear that Nathan was thorough in guiding you through your life insurance options. Providing clear and detailed service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
I spoke with jake gallery today
I spoke with jake gallery today, about my life insurance added on coverage for my recent mortgage. What a helpful polite and reassuring guy thanks again.. great service all round.
25 febbraio 2026
Non scritta su invito
Risposta di ST&R Limited
Good Afternoon,
Thank you for your 5 star review! We're delighted to hear that Jake was able to assist and guide you through your life insurance options. Providing clear and detailed service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
Unsolicited call that was a total con…
Unsolicited call that was a total con and they left no contact details, although they said my offer was subject to a 28 day cooling off period. No idea how to cancel.
16 febbraio 2026
Non scritta su invito
Risposta di ST&R Limited
Thank you for bringing this to our attention.
The company that initially called you was not us, but a review company that evaluates insurance needs, prior to referring to our advisors -who then conduct a comprehensive review to determine if your current policy can be improved or enhanced. ST&R Limited do not make unsolicited calls.
ST&R Limited will also attempt to complete a 'welcome call' to introduce ourselves as your broker. This is to ensure that you understand the policy that has been put in place, and how it meets your demands and needs.
ST&R Limited pride ourselves on providing the best service we can. I would like to apologise that you feel the service you received was not acceptable.
If the policy is no longer required, please cancel any associated direct debits that may have been put in place.
My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk if you would like to discuss this further.
Many Thanks
Every one I spoke to was very polite…
Every one I spoke to was very polite and very informative to my needs
20 febbraio 2026
Non scritta su invito
Risposta di ST&R Limited
Good Afternoon,
Thank you so much for your 5 star review!
If you have any further questions or concerns, please don’t hesitate to get in touch.
Thanks,
Team ST&R
Excellent communication skills very…
Excellent communication skills very informative
18 febbraio 2026
Non scritta su invito
Risposta di ST&R Limited
Good Afternoon,
Thank you for your 5 star review! Providing great customer service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
Nathan Topping is a very friendly guy
Nathan Topping is a very friendly guy. I really like his customer service. He thoroughly explain me about the product and how I benifited with that. I am really happy for his service. Absolutely recommend. Happy customer 😃
18 febbraio 2026
Non scritta su invito
Risposta di ST&R Limited
Good Afternoon,
Thank you for your 5 star review! We're delighted to hear that Nathan was thorough in guiding you through your life insurance options. Providing clear and detailed service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
Not like for like life insurance
I had a sales call which was to offer like for like life insurance, which I thought they did until I read the paperwork 2 days later which said I had been declined critical illness cover! Good job I checked. Beware of this company.
16 febbraio 2026
Non scritta su invito
Risposta di ST&R Limited
Thank you for bringing this to our attention.
ST&R Limited pride ourselves on providing the best service we can. I would like to apologise that you feel the service you received was not acceptable.
I would appreciate it if you could provide additional details about your comments and the experience you have encountered.
My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk if you would like to discuss this further.
Many Thanks
Very good customer service.
Very good customer service.
The paper I talked to is really intelligent. A nice they are really helpful.
16 febbraio 2026
Non scritta su invito
Risposta di ST&R Limited
Good Afternoon,
Thank you for your 5 star review! Providing great customer service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
I had a life insurance policy with…
I had a life insurance policy with Wcottish Widows through the same broker for years. I was on protected client list to prevent cold calling. This company cold called me persistently posing as Scottish Widows, claiming they needed to verify the terms of my policy to ensure it was optimum. In fact, they were a separate broker, cold calling, who then set up a completely new and mis sold policy on false pretences. Since May of last year I have had hundreds of pounds taken by two direct debits- eventually figuring out there were two policies one fraudulent, I repeatedly cancelled direct debits and even spoke directly to both ST&R and Scottish Widows, raising a complaint and requesting reimbursement, and making it absolutely clear that I wanted no business with or through ST&R, no policies should be active and no direct debits were authorised. I explained directly to Scottish Widows last month that in my last conversation with ST&R they had tried to establish a new policy and that I in no way authorised it- they assured me all policies were closed bar my chosen pre-existing policy with my established broker.
I said as much directly to ST&R on a call last month. They said no further policies existed nor would they attempt to take any more payments out of my bank account.
Only to find a few days ago, that YET AGAIN a second direct debit had appeared on my account and a NEW POLICY had been opened on the 2nd Feb, at twice the premium and half the cover of my existing policy… Is this real??!!
I just had to spend hours on the phone directly with a Scottish Widows agent again today getting to the bottom of how this could possibly happen.
This company has defrauded me and stolen hundreds of pounds. Money I can ill afford and want back.
They should be held to account and face serious sanctions from any relevant FSA oversight: this is underhanded, unethical theft. It undermines trust in the whole sector. I really am angered that companies in this sphere would operate in such bad faith, repeatedly and without apparent concern, with something so important.
Disgusting.
16 febbraio 2026
Non scritta su invito
Risposta di ST&R Limited
Good morning,
ST&R Limited pride ourselves on providing the best service we can. I would like to apologise that you feel the service you received was not acceptable.
We are currently investigating your comments and experience via our Complaints Team, who have been in touch and advised our complaints procedure and timeframes of dealing with complaints.
If you have any further comments you would like to add, please contact complaints@starlimited.co.uk
Many Thanks
Have to say received good service from…
Have to say received good service from Nathan. He took his time to explain any questions I had and was not pushy.
3 febbraio 2026
Non scritta su invito
Risposta di ST&R Limited
Good Morning,
Thank you for your 5 star review! We're delighted to hear that Nathan was thorough in guiding you through your life insurance options. Providing clear and detailed service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
They tell you it a review they give you…
They tell you it a review they give you hard sell
10 febbraio 2026
Non scritta su invito
Risposta di ST&R Limited
Good morning,
I am sorry that you feel this way.
ST&R pride ourselves on providing the best service we can for all our customers.
I would appreciate it if you could provide additional details about your comments and the experience you have encountered.
My name is Leanne, and I serve as the Compliance Manager at ST&R Limited.
Should you wish to discuss this further, please feel free to email me at compliance@starlimited.co.uk.
Thank you very much.
Absolute Scam
They try to scam you by claiming to be your insurance provider to do a review and then take out a new policy to try and get as much commission as possible. This is illegal tactics.
12 febbraio 2026
Non scritta su invito
Risposta di ST&R Limited
Thank you for bringing this to our attention.
The company that initially called you was not us, but a review company that evaluates insurance needs, prior to referring to our advisors -who then conduct a comprehensive review to determine if your current policy can be improved or enhanced.
ST&R Limited will also attempt to complete a 'welcome call' to introduce ourselves as your broker. This is to ensure that you understand the policy that has been put in place, and how it meets your demands and needs.
ST&R Limited pride ourselves on providing the best service we can. I would like to apologise that you feel the service you received was not acceptable.
My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk if you would like to discuss this further.
Many Thanks
Nathan Topp
Nathan Topp was very thorough, didn’t try to sell me something that I didn’t want and explained everything as he went along.
27 gennaio 2026
Non scritta su invito
Risposta di ST&R Limited
Good Morning,
Thank you for your 5 star review! We're delighted to hear that Nathan was thorough in guiding you through your life insurance options. Providing clear and detailed service is exactly what we aim for at ST&R.
If there's anything more we can assist you with, please don't hesitate to get in touch.
Have a great day,
Team ST&R
New policies
After reviewing my initial life insurance policy that I had got the previous year (not using ST&R), we realised my policy didn't cover nearly enough. Nathan walked me and my partner through the process to get a new, updated and secure policy.
Additionally after mine got delayed, I got in touch with Nathan again and he's sorted out and got in touch with the provider quickly. He's been great and I've felt like I left my policy in good hands.
26 gennaio 2026
Non scritta su invito
Risposta di ST&R Limited
Good Morning,
Thank you so much for your review! We're happy to hear that Nathan was able to provide great customer service and thorough advice to help choose a product that suits you.
If you have any further questions or concerns, please don’t hesitate to get in touch.
Thanks,
Team ST&R
Unwanted cold calls
Unwanted cold calls. I’ve asked many times to not be contacted yet the calls persists.
This is probably the ok way they will take heed.
22 gennaio 2026
Non scritta su invito
Risposta di ST&R Limited
ST&R Limited would like to apologise that the service you received was not to our usual standards. ST&R Limited do not cold call customers, so I would like to investigate this.
My name is Leanne, and I am the Compliance Manager here at ST&R Limited.
Please email me at compliance@starlimited.co.uk to discuss this further.
Many Thanks
Thank you Nathan
14 gennaio 2026
Non scritta su invito
Risposta di ST&R Limited
Good Morning,
Thank you so much for your 5 star review!
If you have any further questions or concerns, please don’t hesitate to get in touch.
Thanks,
Team ST&R
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