Starlight Beds Recensioni 1.547

TrustScore 4.5 su 5

4,5

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The website was so easy to navigate. Each mattress had their benefits clearly explained and was available in multiple sizes. The prices were very competitive Delivery was faster than quoted.

Valutata 5 stelle su 5

Second purchase from here in a month due to first order being so easy. Ordered a double mattress and again quality, updates and delivery were amazing 👏

L'azienda ha risposto

Valutata 5 stelle su 5

It is what it says and you get what you order high quality mattresses with no messing around with value for money. Luxurious comfort that fits anyone's needs

L'azienda ha risposto

Valutata 5 stelle su 5

Starlight beds was a great find for me. They are brilliant! The products are good, prices are low and their customer service is outstanding. I needed an uncommon single mattress size and, not only... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Negozio di materassi
  2. Negozio di letti
  3. Negozio di biancheria da letto
  4. Negozio di mobili per camere da letto
  5. Negozio di mobili

Informazioni su Starlight Beds

Scritti dall'azienda

Introducing! Starlight Beds™

Every mattress is made to order, by hand and delivered directly to you

  • All mattresses are manufactured in the UK
  • No retail mark-up to save you money
  • Over 25,000 customer reviews on Amazon
  • Rolled and boxed mattresses for easy carrying
  • Free UK delivery on all beds and mattresses

Starlight Beds™ saves you money and provides quality, affordable mattresses at direct from factory prices.

Our mission is to make it easy and affordable to get a great night’s sleep by offering quality mattresses at a great price.

We specialise in providing mattresses through trusted International marketplaces. This means that we can concentrate on creating high-quality mattresses with incredible value.

We provide a large range of value mattresses at a great quality. The reason we can provide affordable mattresses at a lower price than our competitors, is because we manufacture all mattresses in our production facility.

Watch our promotional video on how we produce mattresses and why we are different from other mattress companies Watch Starlight Beds Video


Informazioni di contatto

4,5

Eccellente

TrustScore 4.5 su 5

1547 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Chiedi ai clienti di scrivere una recensione

Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 92% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Shocking Service – Mattress Lost Twice

Ordered a mattress on 01/12 during the Black Friday sales, due for delivery on 03/12. It never arrived. After chasing, I was told there were no couriers to deliver it, then later that the courier had lost it. A replacement was arranged, but unbelievably, that one was lost too.

By 15/12 I was offered either another reorder with the same unreliable courier or a refund. I chose the refund, but the whole experience was a complete waste of time.

Unreliable delivery, poor communication, and zero accountability. I won’t be using this company again.

1 dicembre 2025
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Risposta di Starlight Beds

We’re very sorry to hear about your experience and fully understand your frustration. This is clearly not the service we aim to provide, especially during a busy period such as Black Friday. We sincerely apologise for the repeated delivery failures, the conflicting information provided, and the inconvenience this caused you.

While a refund was processed as requested, we recognise that this doesn’t make up for the time and effort you had to spend chasing updates. Your feedback regarding delivery reliability and communication has been taken on board and will be reviewed internally. Thank you for bringing this to our attention, and we’re genuinely sorry that we weren’t able to meet your expectations on this occasion.

Valutata 2 stelle su 5

I do not recommend it.

This mattress is for a person up to 50 kilograms, the springs are very weak, when you sit on it the springs cling to each other and you hear a metallic crunch.
I do not recommend it.

14 dicembre 2025
Non scritta su invito
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Risposta di Starlight Beds

We’re sorry to hear about your experience with the mattress and that it didn’t meet your expectations. This feedback is concerning, as the mattress should not produce unusual noises or feel unsuitable when used within normal conditions. We appreciate you bringing this to our attention and would encourage you to contact our customer support team so we can look into this further and advise on the next steps. You can reach us at help@starlightbeds.co.uk.

Valutata 1 stelle su 5

Still hasn't arrived and it's ordered…

Still hasn't arrived and it's ordered it weeks ago and it said 2-3 days for delivery!

30 novembre 2025
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Risposta di Starlight Beds

We’re sorry to hear that the delivery time was delayed. From our records, a full refund has been issued in relation to the issue experienced. If there’s anything further we can assist you with, please don’t hesitate to get in touch at help@starlightbeds.co.uk

Valutata 5 stelle su 5

Would use again

User friendly website. Couldn’t find the mattress we bought for any cheaper elsewhere so great value. Fast and reliable shipping. Would use this company again.

5 dicembre 2025
Non scritta su invito
Valutata 2 stelle su 5

The quality of the mattress is pretty…

The quality of the mattress is pretty terrible. I know it was cheap so I wasn’t expecting anything amazing but it was much worse than anticipated.

27 novembre 2025
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Risposta di Starlight Beds

We’re sorry to hear that the mattress didn’t meet your expectations. While we aim to offer affordable options, we still expect all of our products to meet a reasonable standard of comfort and quality. We appreciate you taking the time to share your feedback, and if you’d like us to look into this further or discuss available options, please feel free to contact our customer support team directly at help@starlightbeds.co.uk

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