I wish I could remember her name . The tech that helped us is wonderful. She even remembered our names as we came in. She has a wonderful personality and is certainly a big reason we will return and r... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
I wish I could remember her name . The tech that helped us is wonderful. She even remembered our names as we came in. She has a wonderful personality and is certainly a big reason we will return and r... Leggi di più
L'azienda ha risposto
I feel like they should definitely disclose online before choosing the location that there is not a doctor on site. Because I had to a $40 fee just because there wasn’t a doctor. And because I didn’t... Leggi di più
The staff was great and the process was fabulous. My glasses were picked up, and I did try them to see if I could read and I could, but when I got back to work, I couldn't read anything on the compute... Leggi di più
I had such a great experience getting my glasses. From the moment I walked in, the service was professional, welcoming, and efficient. The staff really took the time to help me find frames that fit my... Leggi di più
L'azienda ha risposto
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Scritti dall'azienda
7510 Elk Grove Blvd, 95757, Elk Grove, CA, Stati Uniti

L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
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Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
The whole process is simple and can be done on a time and day that fits my busy schedule.
Easy appointment, efficiency and professionalism of the staff
The add for 2 pairs for $79.00 was false because there were not any good frames and everything total cost me $861.00. They told me my glasses were ready for pickup and they were not there when I went. Definitely not going there again.
I enjoy returning to Stanton Optical at the Ridge in Elk Grove because of the consistent excellent customer service, eye exam technology, hundreds of frame options, and quick turn around.
Excellent customer service! Friendly, sincere & thoughtful. Staff were very knowledgeable about their products.
I had to return 4 times to pick up my glasses. The computer glasses were done wrong clearly the wrong prescription and I could not see out of them. I was told to take them home and wear them, I declined and said they need to be redone. My other two pairs were not ready at all. Was called again to pick up glasses, and the two were back and computer glasses still not corrected. Came back and explained that the vision in one pair of my bifocals was still not correct. The tech a young female this time greeted me with my computer glasses in hand and said, "you never came to pick up your glasses." I looked at her and said I most certainly did and this is the 4th time coming into pick them up because things have been wrong. The head manager has been on site every single time I have been there and has never stepped in to assure accuracy or to provide customer service. I am extremely disappointed. I am a long time customer, my kids, my Mom, and I. I have had issues in the past and never complained, but this was a myriad of disasters in customer service and product management. Thank God for Armando for fixing the computer glasses and the secind pair of bifocals!!!
The staff was great and the process was fabulous. My glasses were picked up, and I did try them to see if I could read and I could, but when I got back to work, I couldn't read anything on the computer, etc... just what was right in front of my face, so I have to return the glasses and have the prescription changed. I did tell the assistant that I use them for reading and I'm on the computer all day. Also, you advertise $79 but I had to pay $179 to get lens' that were scratch resistant. I think you should automatically include these in the price and advertise the difference so people know.
I feel like they should definitely disclose online before choosing the location that there is not a doctor on site. Because I had to a $40 fee just because there wasn’t a doctor. And because I didn’t have time to wait and needed glasses same day I had to pay it. Versus if I knew I would have gone to a location that had a physical doctor
Thorough eye exam friendly service, good deal on cost
I enjoyed the text I got let me know my glasses were there when I got there everybody was nice and pleasant and help me with any questions that I had thank you
Great experience. Tamara was super helpful and made the process carefree.
Excellent customer service by every single employe. Above and beyond, easy access to a live person by telephone contact. Accommodating for people with mobility challenges. I could not have had a better experience. Many selections, great products and pricing, and rapid fulfillment! Spacious and clean, and again, filled with employees with excellent customer service! Thank yo!
Super helpful and friendly Employees. Knowledgeable and experienced
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