The check-in process was quick and easy, the girl that started my exam was very nice and the virtual experience with the doctor went smoothly. She was also very nice. It was good not having to get my... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
The check-in process was quick and easy, the girl that started my exam was very nice and the virtual experience with the doctor went smoothly. She was also very nice. It was good not having to get my... Leggi di più
L'azienda ha risposto
They made my experience so quick and easy. I had a bad experience with another optometry office in the area, but Stanton did everything perfect the first time. Everyone was so nice and made sure I was... Leggi di più
Everyone has been super friendly and helpful when we’ve needed their service. They’ve also been very generous and helpful in working with us to help keep our costs lower for our family.
False advertisement I won’t do business with liars, get your 2 pairs of glasses plus eye exam for $79 off your window if you know darn well yi7 don’t plan on offering anything close
L'azienda ha risposto
Stanton Optical is one of America’s fastest-growing, full-service optical retail centers, with over 300 locations nationwide dedicated to making quality eye care convenient, accessible, and affordable for the whole family. We offer comprehensive eye exams performed by independent licensed eye doctors, a curated selection of frames, and a full range of prescription eyeglasses and contact lenses to fit every style and budget. Whether you need a routine eye exam, an updated prescription, or help finding the perfect pair of frames, our friendly and knowledgeable team is here to guide you every step of the way. Eye exams are available through same-day appointments and walk-ins – no long waits or scheduling headaches. You can even take a vision test online from the comfort of your own home. And with onsite lens-finishing labs at every location, we can produce single-vision glasses in as little as 30 minutes, so you can walk in and leave with a brand-new pair the same day. We also offer buy online, pick up in-store options for customers who prefer to shop from home. Our mission is to remove the barriers that keep people from getting the eye care they deserve. From accepting a wide range of insurance plans to offering competitive pricing and flexible payment options, we make it easy to prioritize your vision. Our locations are designed to be welcoming and kid-friendly, so the entire family can get the care they need in one visit. Visit stantonoptical.com to find a location near you and schedule your next eye exam today.
Scritti dall'azienda
1906 Gunbarrel Rd, #112, 37421, Chattanooga, TN, Stati Uniti

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Risposta di Stanton Optical - Chattanooga (Hamilton Place)

Risposta di Stanton Optical - Chattanooga (Hamilton Place)

Risposta di Stanton Optical - Chattanooga (Hamilton Place)

Risposta di Stanton Optical - Chattanooga (Hamilton Place)

Risposta di Stanton Optical - Chattanooga (Hamilton Place)
The check-in process was quick and easy, the girl that started my exam was very nice and the virtual experience with the doctor went smoothly. She was also very nice. It was good not having to get my eyes dilated. There was a large variety of frames to choose from and the other girl that helped me out with that made me feel very comfortable and went above and beyond to help me complete the sale. Everyone was very clear about the pricing from the very beginning which I appreciated. I would definitely purchase another pair of glasses there.

Risposta di Stanton Optical - Chattanooga (Hamilton Place)
Superb customer service. The employees go above and beyond. It is very refreshing. You've made a fan out of me.

Risposta di Stanton Optical - Chattanooga (Hamilton Place)

Risposta di Stanton Optical - Chattanooga (Hamilton Place)
The glasses are right the first time!! Service was great!!

Risposta di Stanton Optical - Chattanooga (Hamilton Place)
Final cost did not match advertised price. Automated system to check status provided incorrect information. No follow up communication until I called after 6 days

Risposta di Stanton Optical - Chattanooga (Hamilton Place)

Risposta di Stanton Optical - Chattanooga (Hamilton Place)
They made my experience so quick and easy. I had a bad experience with another optometry office in the area, but Stanton did everything perfect the first time. Everyone was so nice and made sure I was still able to use my insurance benefits.
Jerry and everyone else is absolutely wonderful here!! I went to the location on Gunbarrel road.
The staff were exceptionally nice and the service was quick and efficient.
False advertisement I won’t do business with liars, get your 2 pairs of glasses plus eye exam for $79 off your window if you know darn well yi7 don’t plan on offering anything close

Risposta di Stanton Optical - Chattanooga (Hamilton Place)
I came in to pick up a new pair of glasses and was told by the associate assisting me that my prescription should not have been put into plastic lenses, as it falls outside of your company’s guidelines. She mentioned she was unsure why they were made that way.
When I tried the glasses on, I immediately noticed a “fishbowl” effect and brought it up. She explained that the curvature of the lens was likely causing the issue and that polycarbonate lenses would have been more appropriate for my prescription.
I then asked whether I should be wearing these glasses, and she told me they could serve as a backup pair but that she would not recommend wearing them for extended use.
That response was concerning. I pointed out the irony of being sold a new pair of glasses that I’m now being advised not to wear regularly. At that point, she reiterated that I should have purchased the polycarbonate lenses. No resolution was offered, and I left with the glasses as-is.
I’m sharing this because it reflects a breakdown somewhere in the process, whether in how prescriptions are reviewed, how lenses are recommended, or how orders are fulfilled. At a minimum, it led to a confusing and frustrating customer experience.
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