Stackers.com UK Recensioni 

623
•
TrustScore 4 su 5

4,1

Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Scopri cosa dicono le persone

Valutata 1 stelle su 5

I have to be honest, the personalised gift left me really disappointed. I must have misunderstood where the personalisation would be on the item and how it would look. I'm so sorry I had it done and... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

I absolutely love stackers! I am waiting for a suitcase off them. Ask for most things for birthday and Xmas…I have a jewellery box/backpack/wash bag and jewellery roll-yes the price is quite high... Leggi di più

Valutata 5 stelle su 5

I just wanted to comment on the amazing customer service I have just had from Hannah at Stackers. She embraced my issue in such a happy and concerned manner. The speed and efficiency that she dealt w... Leggi di più

Valutata 5 stelle su 5

I must confess I’m a stackers super fan. From my make up bags & organisers,, storage, wedding case and now the latest office set. Thank you I Love all your products. Packaged and delivered with care.... Leggi di più

Dettagli dell'azienda

  1. Shopping e moda

Scritti dall'azienda

Stackers reinvented the jewellery box allowing you to create your own. Both beautiful and flexible, as your collection grows so can your jewellery box, simply add another layer.


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

623 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 80% delle recensioni negative ricevute

Solitamente risponde entro 1 settimana

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,1

Tutte le recensioni

(623)

106 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Excellent customer service

Ordered the small travel jewellery case as a going away gift for my daughter. Unfortunately when it arrived it was faulty. Took a photo and contacted Stackers, my email was dealt with promptly and a replacement dispatched immediately. Really impressed with the customer service and delighted with my little gift which will now travel the world. Thank you Team Stackers

13 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Stunning jewellery boxes at a fantastic price

I placed an order with Stackers yesterday due to receiving an email from them for a Black Friday promotional sale. I placed an order for 2 stackable jewellery layers and I placed it for next day delivery and I'm very, very happy with my purchase.

My order arrived the next day and I received plenty of updates and notifications, including a time slot of when my order would arrive. Overall, I'm very, very happy with the speed of the delivery service and there were absolutely no issues at all.

The jewellery layers are just perfect for my ever growing collection of fashion jewellery which is still currently expanding minute by minute. If you're like me who collects large and vast numbers of bespoke jewellery pieces, then I would highly recommend buying these jewellery boxes.

13 novembre 2025
Non scritta su invito
Valutata 5 stelle su 5

The perfect work backpack!

Bought the luxury backpack for work and it’s even better than I thought it looked on the site. I can fit everything it in neatly and there is plenty of room for 2 drinks and a lunch box as well as all my work stuff. Quality materials and made/designed with a lot of care and attention. They have thought of everything! My daughters now want one each for college, would be nice if there were a couple more colours to choose from :) thank you!

1 novembre 2025
Non scritta su invito
Valutata 3 stelle su 5

The bag its self is lovely but sadly…

The bag its self is lovely but sadly the main zip is very stiff - like its catching on material inside but it isn't

28 ottobre 2025
Non scritta su invito
Logo di Stackers.com UK

Risposta di Stackers.com UK

Good afternoon,

We are very sorry to hear this. Please contact our team at Hello@stackers.com and they will be more that happy to assist.

Kind regards
Stackers team

Valutata 1 stelle su 5

Very disappointed in the product and customer service

Very disappointed in the product (returned) and customer services. The item arrived defective (glue on the material) I contacted Stackers and was told it probably is glue and I should try and remove with wet wipes !! Tried didn’t work. I recontacted saying didn’t work and wanted to return. I mentioned in the email how disappointed I was and hoped that the stacker jewellery box I had bought for Christmas wasn’t the same. The reply I got was asking if I wanted to return or replace defective item but not comment regarding jewellery box. Very expensive and thought the company would have dealt with this better

24 ottobre 2025
Non scritta su invito
Logo di Stackers.com UK

Risposta di Stackers.com UK

Hi Stephen,

We are sorry to hear that you have had this experience and that the item was received with a mark on it.
This is not the level of service we aim for, and your feedback has been shared directly with the team to ensure this is improved upon.
If you still have any outstanding queries regarding your return or replacement then please do reach out via hello@stackers.com.

Best wishes, Hannah.
Stackers Team.

Stackers Team

Valutata 1 stelle su 5

Geen geld terug bij terugsturen order

Hoewel de producten zelf mooi zijn, ging er helaas wel iets mis met de bestelling. Ik heb het teruggestuurd vanwege de verkeerde kleur, maar heb helaas nooit een reactie ontvangen van jullie kant. Na diverse keren mailen ontving ik uiteindelijk een creditnota, maar sindsdien heb ik niets meer gehoord. Het is nu al 2 maanden geleden en ondanks meerdere mails heb ik nog steeds reactie en geld terug.

Ondanks de mooie producten zou ik geen bestelling meer plaatsen vanwege de slechte klantenservice.

24 ottobre 2025
Non scritta su invito
Logo di Stackers.com UK

Risposta di Stackers.com UK

Thank you for your feedback. Unfortunately we are not able to trace an order for you and it looks like your order was placed with one of our stockists and not directly with us.

Please can you kindly reach out to hello@stackers.com so we can investigate further.

Best wishes,
Stackers Team.

Valutata 5 stelle su 5

Great product and service

I have had a stackers jewellery box for several years and I’ve been really pleased with it. I ordered an extra layer but I found the shade didn’t match the original. The support I received in resolving the problem was very good. Anna was very prompt in responding to my questions and they offered me a discount for the layer or to replace the whole set again. The deliveries were prompt and the problem resolved without any hassle. I will continue to use them and to recommend them.

21 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Fantastic customer service

Fantastic customer service when I had to send in the mirror section for repairs (totally my fault breaking it). The company were a pleasure to deal with and profession at all stages of communication. Would highly recommend.

7 ottobre 2025
Non scritta su invito
Valutata 5 stelle su 5

Perfect from start to finish .

Perfect from start to finish ..
And my jewellery box looks fabulous
Such a great way to store your things without them getting lost / broken and to be able to add to your existing boxes is such an amazing idea
This is my second experience with stackers and definitely will not be my last .

11 settembre 2025
Non scritta su invito
Valutata 1 stelle su 5

Such a shame

Such a shame. Super easy to order, and beautiful backpack, however the taupe backpack I ordered was 100% grey, as confirmed by the customer experience team (don’t order if you want the taupe guys, they longer actually make it in that colour, but cute if you like grey)

Unfortunately the customer experience journey was awful! I wanted to exchange this, and requested so several times, but that was ignored, it took days at a time to reply with no apology from the team, and to be honest she was just completely unhelpful, un empathetic and slow sorting out an item that was completely falsely advertised. It has now been refunded after weeks of chasing so I appreciate that. But it should not of been so hard to get this sorted.

23 settembre 2025
Non scritta su invito
Logo di Stackers.com UK

Risposta di Stackers.com UK

Hi Kirstie,

We are sorry to hear that you have had this experience! This is not the level of service we aim for, and your feedback has been shared directly with the team to ensure this is improved upon.

Stackers Team

Valutata 2 stelle su 5

Pretty awful experience

Pretty awful experience.
They had a sale on, my wife wanted another item to match a present she had received.
Noted ‘sign up for 10% off first order’ So I signed up, and added a bunch of matching items to the basket to get free shipping.
A day later I had received the newsletter email, but no discount code, so went back -sale now over.
Dumped all the other stuff and paid nearly double what I’d anticipated.
Doubt I’ll be back.
On the plus side it was delivered promptly and correctly.

23 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

Recommend

The item is beautiful and just as pictured, definitely does what I need by neatly organising all jewellery. Item arrived quickly and packaged nicely so no damage, which today can be rare. Will definitely recommend and will keep an eye on for other useful items to purchase again from Stackers.

11 agosto 2025
Non scritta su invito
Valutata 5 stelle su 5

WOW 👌

After looking at the stackers jewellery boxes for a couple of months I decided to order. WOW im so pleased I did, im really big on quality and the jewellery box did not disappoint, beautiful craftsmanship and such a lovely colour.
Speedy delivery no problem at all tracking was 100% accurate.
I will definitely be ordering again real soon.

14 agosto 2025
Non scritta su invito
Valutata 3 stelle su 5

The second box was a different shade than the first

Ordered a second taupe jewellery box stack to match an earlier bought one. Unfortunately the two were completely different shades of taupe and ill-matched. After contacting the customer service team, the problem has been resolved. They explained they’d had a problem with the colour earlier in the year, such that the nicer, lighter shade was no longer available. They have however replaced my older box for a new one, so that I have two that are the same shade. I can’t fault the customer service I received from Anna, who was excellent; it’s just a shame my jewellery boxes are now a darker shade than that I’d originally liked and bought.

15 agosto 2025
Non scritta su invito

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