Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

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Dettagli dell'azienda

  1. Azienda di software
  2. anche in
  3. Fornitore di servizi CRM
  4. Fornitore di soluzioni per l'e-commerce
  5. Servizio di marketing su internet

Scritti dall'azienda

Spur, a Meta Business Partner and Shopify Partner, is a multi-channel AI agent for marketing and customer support on WhatsApp, Instagram, Messenger, email and live chat. It helps businesses sell more and support better. Spur's AI agents answer customer questions 24/7, recommend products, track orders and qualify leads. When a customer needs a person, the AI agent hands the conversation to your team in the same inbox. Every conversation lands in one shared inbox for your whole team, including your Gmail support inbox, where the AI agent can reply too. Send broadcasts on the official WhatsApp Business API, build customer segments, collect details with WhatsApp Flows forms, sell with catalogs and payments, and take WhatsApp calls. For online stores, Spur automates abandoned cart, cash-on-delivery confirmation and COD-to-prepaid messages, and sends shipping updates through Shiprocket and Shipdelight. On Instagram, Spur turns comments into DMs and replies to people who message you from Click-to-Instagram-Direct and Click-to-WhatsApp ads. You can also connect Spur to Claude or ChatGPT and ask it to build segments, write templates, launch broadcasts and more. Spur integrates with Shopify, WooCommerce, Razorpay, Shiprocket and many more. Start with a 14-day free trial, no credit card required.


Informazioni di contatto

4,2

Molto buono

TrustScore 4 su 5

10 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde dopo 1 mese o più

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,2

Tutte le recensioni

(10)

10 recensioni negli ultimi 12 mesi

Scrivi una recensione

Eseguiamo dei controlli sulle recensioni

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

We’ve had a good experience with Spur

We’ve had a good experience with Spur! The platform has been helpful in managing WhatsApp campaigns and improving customer engagement. It makes it easier to communicate offers, reach customers, and support our retention marketing efforts. The overall experience has been smooth, and it’s a useful tool for our marketing team. Looking forward to seeing even more improvements and features!

19 ottobre 2025
Non scritta su invito
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Risposta di Spur

Thank you, team Babli. Glad Spur is helping you run WhatsApp campaigns, share offers with your customers and support your retention marketing.

We keep adding features, so tell us anytime what you would like to see next. Really happy to have you with us.

Valutata 5 stelle su 5

A great partner that keeps evolving

After one year of working with Spur at Golden Tree, we’ve had a very positive experience. The platform has helped us manage and grow our WhatsApp communication across multiple European markets, from marketing campaigns to automated customer journeys.

What we appreciate most is the team behind Spur. They are responsive, supportive, and always willing to help us find solutions and test new ideas. The platform is also constantly developing, with new features and improvements being introduced regularly.

Spur has become a valuable partner for Golden Tree, and we’re excited to see how the platform continues to evolve and what we can achieve together in the future.

14 ottobre 2026
Non scritta su invito
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Risposta di Spur

Thank you, Tjaša. A year of working with the team at Golden Tree means a lot to us.

Glad Spur has helped you run WhatsApp campaigns and automated journeys across your European markets. Really happy to have you with us.

Valutata 5 stelle su 5

Great support!

Very prompt assistance even on a saturday! And no unnecessary calls required, everything got resolved over chat.

26 settembre 2026
Non scritta su invito
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Risposta di Spur

Thanks, Kashish! Quick support over chat are something we take pride in at Spur. Good WhatsApp marketing software should come with a team that actually helps you use it. Whether it's WhatsApp business automation or setting up your AI chatbot, we're always here to help. Appreciate you choosing Spur!

Valutata 5 stelle su 5

It guide me properly and give me a complete setup guide for connecting whatsapp

It guide me properly and give me recomendation also which means alot for me

25 settembre 2026
Non scritta su invito
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Risposta di Spur

Thanks so much! Connecting the WhatsApp API for business is the most important first step, and we're glad our guide made it easy for you. Whether it's building a WhatsApp chatbot for business or setting up your next automation, our team is always here to help. Appreciate you choosing Spur!

Valutata 5 stelle su 5

thanks karan for your help

thanks karan for your help

12 settembre 2026
Non scritta su invito
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Risposta di Spur

Thanks, Manisha! Glad Karan could help you out. Our team is always here to help you get the most out of Spur, whether it’s WhatsApp marketing, automations, broadcasts, or customer support. We’ll make sure Karan sees this. Appreciate you choosing Spur!

Valutata 5 stelle su 5

Fast support

Fast support

12 settembre 2026
Non scritta su invito
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Risposta di Spur

Thanks, Brijesh! Fast, reliable support is something we care a lot about at Spur. Whether you’re setting up WhatsApp automations, running campaigns, or managing customer conversations through the shared inbox, our team is always here to help. Glad we could help!

Valutata 5 stelle su 5

Awesome people

Awesome people, with awesome support

31 agosto 2026
Non scritta su invito
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Risposta di Spur

Thanks so much team! Hope your team is scaling well with our AI agents 🚀

Valutata 1 stelle su 5

not a good support team

1 aprile 2026
Non scritta su invito
Logo di Spur

Risposta di Spur

Hi Sahil, thank you for sharing this feedback. You were right to expect consistency between the free trial advertised on our website and what was communicated during the demo. We’re sorry our explanation made it seem like you would receive no support unless you committed to a longer plan.

We’ve reviewed the conversation with our team and improved how we communicate the difference between the self-serve trial, chat support, and guided onboarding.

We’d be delighted to welcome The Wellness Shop back for a personalised demo of Spur, focused on your scale and use cases, with no pressure to commit. You can choose a convenient time here: https://spur.so/demo

We’d genuinely value the opportunity to help your team evaluate Spur properly.

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