Disapointing experience
I purchased a 4rain waterbut 350 ltr one with a diveter which was supplied with the tank .
I followed the instruction to install the tank and the instruction of the tank clearly indicates to drill a hole of 44-45mm for the diverter according to tank installation instruction on site and the hard copy . When i came to install the diverter which supplied with the tank ,i found out the hole was to large for it as i should of cut a hole of 25mm (although the instruction on the website says 32mm ,which is too big). i contacted the spudulica via on line chat and the lady was helpfull and she was going to send me the original diverter which is recommended by the 4rain manufacturer and that will solve my problem, but chat was intrupted aftyer 35-40mins and i had to contact them directly and the lady on the phone knew about my conversation on line and told me that my problem is due to poor installtion and there is nothing they can do and if i want i can send the diverter back on my own shipping cost. She forgot that they have duty of care to provide correct information on site and if they modify accessories then they have to make sure that information are quite clear on line and with the shipment of the goods .i now have a tank which the only way is to buy the tank manufacturrer recommended dirverter myself and surprisingly the Spudulica do not supply that .








