Lunettes commandées le 27 mai reçue le 25 juin, 5 étoiles quand même car colis égaré par poste NL. Le site marchand n’est pas responsable et m’a fait un deuxième envoi reçu rapidement. Prix extrêmemen... Leggi di più
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Ordered Q36.5 cycling clothing from the webshop, it arrived in 3 business day in Hungary (the other end of the EU) with free shipping, product was as described, priced at around 50% of MSRP on sale.... Leggi di più
Ordered a new DT Swiss wheelset to my road bike but then found the same model available in a local shop near to my house so decided to cancel the order with Sport4it. They canceled the order without a... Leggi di più
L'azienda ha risposto
Besteld Snelbinder met spangesp, set van 3 x 2 stuks oranje. Ontvangen na 6 (!) dagen: 3 x 1 EEN! stuks. Leveringsduur kan aan DPD liggen maar voor 30 € de helft leveren is heel kwalijk. Bolcom geeft... Leggi di più
Dettagli dell'azienda
Informazioni fornite da varie fonti esterne
Sport4it the online shop for cycling apparel
Informazioni di contatto
Hogenakkerhoekstraat, 9051, Kruibeke, Belgio
- 0493394868
- info@sport4it.com
- sport4it.com
3,2
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68 recensioni
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Risposta di Sport4it
Thanks ! Happy to read this review.
Retour zenden is lastig.
Retour zenden is lastig.. krijg geen reactie op mijn mail. Geen bevestiging.
1 luglio 2021
Risposta di Sport4it
Hé Vincent,
Wat spijtig dit te horen. We trachten immers steeds zo spoedig mogelijk te reageren. Ik heb dit net even voor je nagekeken en we ontvingen je mail 22/06 m.b.t. de melding voor je retour. Deze werd beantwoord op 23/06 met de vraag of je een andere maat wenste te verkrijgen of gewoon wou retourneren.
Tot op heden ontvingen we nog geen retourzending. Zodra de retour binnen is, zal je de refund mogen verwachten! Vergeet zeker niet het document m.b.t. je retour mee bij het pakketje te steken. Ik stuur je dadelijk nog even een mailtje ter navolging.
Risposta di Sport4it
Happy to hear you love the shirts and the extra present :)
Have a nice day! Willy from Sport4it
Was overcharged for shipping for an…
Bad service and HUGE shipping charge for an item I've still not received after 2 weeks. Very disappointed and will not order from them again. I sent an email to customer service Friday with no response yet. Dreadful customer service.
13 giugno 2021
Risposta di Sport4it
Dear JKD,
As mentioned per email, we've just had contact with Bpost. Unfortunetaly, due to Covid-19 there is a delay on international deliveries between Belgium and USA at the moment. We hope your package can soon be sent. We will keep you informed via email.
Thank for understanding, Willy from Sport4it
Risposta di Sport4it
Hi Johan,
Thanks for the lovely feedback! We hope you enjoy your purchase.
See you soon again at Sport4it ;)
Snelle respons op mijn vraag en snelle…
Snelle respons op mijn vraag en snelle levering.
31 maggio 2021
Risposta di Sport4it
Dag Pedro,
Fijn om te horen dat je zo tevreden bent over onze service! Veel plezier met je bestelling :)
I received the wrong order
I received the wrong order. I get my order when the wrong items arrive at Sport4it. It takes ages to use my ordered product because of this process.
19 maggio 2021
Risposta di Sport4it
Dear Jo-ann,
We understand it is a pity your lenses have not been delivered as they should have been.
Unfortunately we are not able to send the product immediately as the lenses you ordered were sent to another person by accident. 2 packages have been accidentally switched and the lenses you ordered were the very last in our stock.
This means we will have to wait until the other client sends back the lenses.
Hopefully you understand this situation is extremely rare and we feel sorry about this.
In the meantime it would be good to return the wrong delivered package and when arrived, we will then send you the correct product.
As a compensation we will add a surprise at your order worth € 30.
We apologize for the inconvenience.
Prima shop met uitstekende wielerkledij…
Prima shop met uitstekende wielerkledij en prima acties.
16 aprile 2021
Risposta di Sport4it
Dag Mike,
Bedankt voor de fijne feedback! Veel plezier met je bestelling en veel fietsgenot gewenst.
Voordelige prijs voor een topproduct.
Voordelige prijs voor een topproduct.
Snel geleverd en keurig verpakt.
6 marzo 2021
Risposta di Sport4it
Dag Geert,
Wat fijn om te lezen dat je zo tevreden bent met onze service!
We wensen je veel fietsplezier met je nieuwe lange fietsbroek en hopen je opnieuw te mogen verwelkomen op Sport4it, de Belgische webshop voor wielerspullen!
Heel correcte service.
8 febbraio 2021
Risposta di Sport4it
Dag Johan,
Wat fijn om te lezen dat je zo tevreden bent van onze service!
We wensen je veel plezier toe met je bestelling en verwelkomen je binnenkort graag opnieuw.
Ordered a DT Swiss ER1600 wheelset
Ordered a DT Swiss ER1600 wheelset. It was shipped without an important (for me) accessory: the DT swiss quick-release end-caps which the manufacturer states should have been included in the box. I had to purchase these accessories separately from 2 other sellers (they are difficult to find) and spent an extra 70EUR to make the wheels work for me.
The wheels themselves are fine, shipping was OK (quite slow thanks to COVID). I contacted Sport4it about the missing parts and received no reply.
Edited Feb 1, 2021: received a reply today. There was no proposed solution, only a statement placing blame on the manufacturer. I will contact the manufacturer directly to inquire whether this is accurate and will update the review when I have a reply.
sport4it reply: "We wish to apologize for this incident. Unfortunately we do not have the accessory you want in stock. The wheelsets are delivered to us in this way."
Update 02/Feb/2021:
DT Swiss reply - "Unfortunately this can happen with some E-shops that buy DT SWISS bikes for resale from unknown sources. It can then be an OEM variant (intended for bicycle manufacturers, it does not have complete ASM accessories and should not be on sale in this way)."
There was no notice on the Sport4it website that the item for sale is OEM instead of retail. Removed 1 star from my review as the proposed "solution" from sport4it was an excuse, not a solution.
29 gennaio 2021
Risposta di Sport4it
Hi Titus-Armand,
We're happy to hear you are satisfied with the wheels. Concerning the issue with the quick-release, you should have received an email this morning with a solution from our customer support team.
We'd like to welcome you back soon on our cycling webshop and are happy to answer other questions if needed.
Update 03/Feb/2021:
Hi Titus-Armand,
We understand you feel disappointed as the quick-release was not included in the package. This part can be bought separately on our webshop but unfortunately it is temporarely sold out at the moment, as mentioned by our customer support team before. Nevertheless, we hope you are satisfied with the wheelset you were able to purchase at a profitable price.
Risposta di Sport4it
Hi Yves,
We were happy to welcome you on our webshop and to help you out!
Hopefully you'll enjoy your purchase :)
Allereerste bestelling en meteen een…
Allereerste bestelling en meteen een heel goede ervaring.
Supersnelle en goede service!
A+++ shop.
2 gennaio 2021
Risposta di Sport4it
Dag Phil,
Bedankt voor het vertrouwen en je fijne feedback!
Risposta di Sport4it
Hi Dominique,
Thanks for the great feedback.
l'expédition était excessivement chère
19 dicembre 2020
Good store with great after sales service
Ordered a new DT Swiss wheelset to my road bike but then found the same model available in a local shop near to my house so decided to cancel the order with Sport4it. They canceled the order without any issues and returned the payment very quickly. I appreciate the good service provided and for sure I recommend the store and would buy with them again in the future.
28 novembre 2020
Risposta di Sport4it
Hi Alexandre,
Always nice to hear such great feedback. We are happy to welcome you again at Sport4it!
Top service
Top service, snelle en goede communicatie, meedenken en snel leveren. Ik kan Sport4it zonder voorbehoud aanbevelen.
9 novembre 2020
Risposta di Sport4it
Dag Han,
Bedankt voor het vertrouwen en de fijne feedback!
Risposta di Sport4it
Dag Emiel,
Bedankt voor de fijne feedback!
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