Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più

Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più

Scopri cosa dicono le persone

Valutata 1 stelle su 5

Das Produkt ist von katastrophaler Qualität. Billiges Hartplastik wo man das Gefühl hat es könnte beim anwenden sofort brechen. Zusätzlich kam es billigst verpackt. Insgesamt ein völliger Fehlkauf, en... Leggi di più

Valutata 1 stelle su 5

I had a very disappointing experience with Spine Cracker. I received the wrong size (I ordered XL but got a smaller size), and despite contacting customer support, I have not received a proper... Leggi di più

Valutata 5 stelle su 5

I only wear it for 30 min while walking around the house. It’s helping me retrain my posture, slowly but surely.

L'azienda ha risposto

Valutata 1 stelle su 5

Order #7971: I asked several times for the shipment confirmation and nobody answered. Checking the tracking, it seems the pack has been delivered but I have not received it. And nobody (again) is answ... Leggi di più

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TrustScore 2 su 5

22 recensioni

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Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative

Ha risposto al 46% delle recensioni negative ricevute

Solitamente risponde entro 1 mese

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

2,1

Tutte le recensioni

(22)

18 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I had a very disappointing experience…

I had a very disappointing experience with Spine Cracker.

I received the wrong size (I ordered XL but got a smaller size), and despite contacting customer support, I have not received a proper or timely response. On top of that, I was informed that I might have to pay return costs, even though the mistake was clearly on their side. This is unacceptable.

Customer service should take responsibility when they make an error, and the lack of communication only makes things worse.

I would not recommend ordering from this company based on my experience.

6 aprile 2026
Non scritta su invito
Valutata 1 stelle su 5

Order #7971

Order #7971: I asked several times for the shipment confirmation and nobody answered. Checking the tracking, it seems the pack has been delivered but I have not received it. And nobody (again) is answering my email. Bad, really bad experience

18 febbraio 2026
Non scritta su invito
Valutata 1 stelle su 5

My sister ordered an XL for me as a…

My sister ordered an XL for me as a Christmas present a small came in the post, we have emailed numerous times and contacted them on their instagram page with no response. Order number 7707.
Update: still no response from this company from any methods I have tried to contact them. I have accepted I am not getting what we ordered.
Martina

15 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

Katastrophale Qualität!

Das Produkt ist von katastrophaler Qualität. Billiges Hartplastik wo man das Gefühl hat es könnte beim anwenden sofort brechen. Zusätzlich kam es billigst verpackt. Insgesamt ein völliger Fehlkauf, entspricht in keinster Weise dem Werbeversprechen für dieses Produkt. Nach mehreren Versuchen den Versender wegen einer Retoure zu kontaktieren bekam ich noch immer keine Reaktion!!!!! Ich kann nur sagen- Hände weg!

19 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Much better after using it for a few…

Much better after using it for a few days.

12 agosto 2025
Logo di Spinecrackerr

Risposta di Spinecrackerr

We’re thrilled to hear our product is helping yous. Your support means the world, and we’ll keep working hard to deliver the best quality and service. 💙

Valutata 1 stelle su 5

Wrong size and no response

You sent me the wrong size. I ordered a 'L' size according to the table size published but it does not fit at all. I believe the size you sent is an 'S' size. I have written to resend the right size to me multiple times, but no one has replied to my request since I wrote in

29 agosto 2025
Logo di Spinecrackerr

Risposta di Spinecrackerr

Hi Reuben

Thank you for your feedback and for bringing this to our attention. We’re very sorry about the mix-up with your order. we're trying to arrange a replacement in the correct size, please check your email inbox

Valutata 1 stelle su 5

Bad quality

Bad quality and it not my size I try to contact to refund but can’t.my order number is ORDER #7054

31 agosto 2025
Logo di Spinecrackerr

Risposta di Spinecrackerr

We take product quality very seriously and are committed to ensuring every customer has a positive experience. Unfortunately, we can’t locate any order under your name. Could you please provide your order number or reach out to our support team directly? We’d love the chance to resolve this for you.

Valutata 1 stelle su 5

Received a wrong item

I have ordered a spine cracker and what has been delivered is a Kessa glove!!!

How come?? this is a fraud!!!

18 agosto 2025
Logo di Spinecrackerr

Risposta di Spinecrackerr

We take product quality very seriously and are committed to ensuring every customer has a positive experience. Unfortunately, we can’t locate any inquiry under your name. Could you please provide your order number or reach out to our support team directly? We’d love the chance to resolve this for you.

Valutata 1 stelle su 5

I never received it or any information…

I never received it or any information regarding delivery
Send another or refund

5 settembre 2025
Logo di Spinecrackerr

Risposta di Spinecrackerr

We are committed to ensuring every customer has a positive experience. Unfortunately, we can’t locate any inquiry under your name. Could you please provide your order number or reach out to our support team directly? We’d love the chance to resolve this for you.

Valutata 1 stelle su 5

The package never arrived!!!!

The package never arrived! The USPS carrier marked it as delivered when in fact the package wasn't delivered to the address on the package. Because the package was shipped Internationally & wasn't insured I could not file a claim with USPS. I am very disappointed in the lack of care Spinecracker used to make sure the package was delivered. I ordered 2 items for a total of $69 plus and I have no way of reclaiming my order. I would love to have Spinecracker send me a replacement order in a manner to ensure that the package doesn't get lost. Sincerely, Joan Price-Adan 1006 Monarch Cir; Statesboro, GA 30458 USA

11 agosto 2025
Logo di Spinecrackerr

Risposta di Spinecrackerr

We are committed to ensuring every customer has a positive experience. Unfortunately, we can’t locate any inquiry under your name. Could you please provide your order number or reach out to our support team directly? We’d love the chance to resolve this for you.

Valutata 5 stelle su 5

I only wear it for 30 min while walking…

I only wear it for 30 min while walking around the house. It’s helping me retrain my posture, slowly but surely.

14 giugno 2025
Logo di Spinecrackerr

Risposta di Spinecrackerr

We’re thrilled to hear our product is helping yous. Your support means the world, and we’ll keep working hard to deliver the best quality and service. 💙

Valutata 1 stelle su 5

Never received my orders

I never received any of the spine cracker and neck-shoulder spinecracker !

28 agosto 2025
Logo di Spinecrackerr

Risposta di Spinecrackerr

We are committed to ensuring every customer has a positive experience. Unfortunately, we can’t locate any inquiry under your name. Could you please provide your order number or reach out to our support team directly? We’d love the chance to resolve this for you.

Valutata 1 stelle su 5

Review? They haven’t sent the product at all

Item has not shipped! No updates at all. And now you want me to review my purchase from you. just send the refund.
Must be a scam.
Update Update Update!
After writing the first review, they tried to have it removed. The following week I got a package from them however it’s a size small - ordered ex-large! Nothing changed and I learned a lesson dealing with this company.

4 agosto 2025
Logo di Spinecrackerr

Risposta di Spinecrackerr

We are committed to ensuring every customer has a positive experience. Unfortunately, we can’t locate any inquiry under your name. Could you please provide your order number or reach out to our support team directly? We’d love the chance to resolve this for you.

Valutata 1 stelle su 5

Ordered 2 back hero braces

Ordered 2 back hero braces. Ordered lg and xl. Received xxl and 3XL and they r way too small. Sent them a message to return. They sent me an email address sent multiple messages and still no response. They charged my credit card before even shipping the item. What do I do now? Report them to BBB and FTC? I think I’ve been scammed.

22 aprile 2024
Non scritta su invito
Valutata 1 stelle su 5

Ortho pillow rip off

Bought the ortho pillows. Pillows are smaller than throw pillows you put on a couch. Cheaply made. Stupid expensive. Customer service is trash. You’ll never get a response. Asked for a refund and still never received an email. DO NOT ORDER FROM THIS COMPANY.

21 settembre 2023
Non scritta su invito

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