Spindoo Recensioni 722

TrustScore 4 su 5

4,1

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Valutata 3 stelle su 5

Absolutely frustrating withdrawal experience. After months of playing on there, I finally hit a decent sized amount and they are now saying an old debit card was never verified. They then sent a... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Je tiens à réviser mon avis concernant Slimdoo. En effet. J’avais mis une étoile car il m’avait été prélevé 68.20 € sans mon consentement selon moi. Suite à divers échanges avec le service commer... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I purchased 3 starting packages 8, 10,20 = $38 they all had very generous bonus. I had luck on Lucky Apples and More Magic Apples, cashed out for $250. Very happy about that and will purchase a new pa... Leggi di più

L'azienda ha risposto

Valutata 3 stelle su 5

It’s hard to continue at a casino that consistently allows the players to lose unless they spend 100s of dollars and play for an hour. Like how come nobody wins with 5 dollars lol

L'azienda ha risposto


Informazioni di contatto

4,1

Molto buono

TrustScore 4 su 5

722 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

I really loved this casino

I really loved this casino. Customer service was great, love the games, and payout was paid within 1 day. So for me this is a win win.

4 maggio 2026
Non scritta su invito
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Risposta di Spindoo

Hello Shannon!

Thank you so much for your wonderful review!

We’re thrilled to hear that you’re enjoying the games, our customer service, and the fast payouts. It’s great to know your experience has been a win-win!

We truly appreciate your support and look forward to continuing to provide you with a fun and smooth gaming experience. Best of luck in your future sessions!

Valutata 5 stelle su 5
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Risposta di Spindoo

Hello Jeymy, 

Thank you so much for your kind words!

We’re really glad to hear that you’re enjoying the games and finding them easy to play. Providing a fun and smooth experience for our players is always our goal.

We truly appreciate your support and hope you continue having a great time—best of luck in your games!

Valutata 1 stelle su 5

Scam site

To Whom It May Concern at Spindoo,

I am writing to formally demand the immediate unrestriction of my account and the processing of my pending Sweeps Coins (SC) redemption. Your platform is currently in direct violation of its own Terms and Conditions, and I expect this matter to be resolved without further delay.

Here are the facts:

1. MY ACCOUNT HAS BEEN UNLAWFULLY RESTRICTED
My account currently holds SC 738.66 in redeemable Sweeps Coins. When I attempted to redeem these winnings, I was met with the error message: "Oops your account is currently restricted." No prior notice, explanation, or justification was provided for this restriction. I have done nothing to violate your terms, and this restriction is preventing me from accessing funds I have legitimately earned.

2. YOU ARE IN BREACH OF YOUR OWN TERMS AND CONDITIONS
Per Section 6.8 of your Terms, you are required to process prize redemption requests once every forty-eight (48) hours as soon as practicable. Restricting my account without cause directly prevents this from occurring, placing you in clear breach of this provision.

Additionally, per Section 6.9, redemptions are to be processed within ten (10) days into the nominated payment mechanism. The clock is ticking, and your account restriction is preventing this timeline from even beginning.

3. MY REDEMPTION AMOUNT IS WELL WITHIN ALLOWABLE LIMITS
As a resident of Florida, I am aware that Section 6.11 of your Terms caps redemptions at USD $5,000 per spin or play round. My current SC balance of 738.66 falls well within all applicable limits, meaning there is no legitimate basis under your own Terms to withhold or delay my redemption.

I am formally demanding the following actions be taken within 48 hours of receiving this email:

• Immediate removal of the restriction on my account
• Immediate initiation of processing for my SC 738.66 redemption
• Written confirmation of both actions

If I do not receive a satisfactory response and resolution within 48 hours, I will have no choice but to escalate this matter, including filing complaints with the appropriate consumer protection authorities and leaving detailed public reviews documenting Spindoo's failure to honor its own Terms and Conditions.

I expect this to be treated with the urgency it deserves.

6 maggio 2026
Non scritta su invito
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Risposta di Spindoo

Hello Daniel, 

Thank you for your detailed feedback, and we’re truly sorry for the frustration and concern this situation has caused.

We understand how important this matter is to you. Please rest assured that your case is currently under review by the relevant team. Account restrictions and redemption requests may require additional verification checks to ensure compliance and security, which can sometimes impact processing times.

As previously advised, we kindly ask you to contact us directly via email so we can review your case in detail and provide you with the most accurate assistance.

Rest assured, as soon as there is any update, you will be notified.

We appreciate your patience and understanding while we work to resolve this as quickly as possible.

Valutata 1 stelle su 5

They made a boo-boo and are doing damage control

Spindoo gave a big sale last Friday and I can imagine a LOT of people cashed out on them. For reference, it was if you deposited $900 you received around $1,400 - $1,500. That's a TON of bonus money. They're restricting accounts for no apparent reason and many are reporting no funds being paid.

Listen, if you're going to have a big sale - you better be prepared for everyone to come out of the woodwork and cash in on it.

This is why social casinos will eventually die out. No problem taking your money but refuse to pay when you win. They're not the only ones, either. MoonSpin is guilty of it too. No wonder there are so many class action lawsuits taking place and a bunch of states outright banning sweeps casinos. I'd take precaution if you're thinking about playing on here.

1 maggio 2026
Non scritta su invito
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Risposta di Spindoo

Hi Bob, 

Thank you for taking the time to share your feedback.

We’re sorry to hear about your experience and understand how this situation may feel concerning. During high-demand periods, such as large promotions or sales events, there can be an increase in activity across the platform. This may result in additional verification checks and slightly longer processing times as we ensure everything is handled securely and in line with our policies.

Please note that any account restrictions or delays are not applied without reason. They are part of our standard procedures to protect both our players and the platform. All redemptions are processed following successful verification, and we are committed to handling each case as quickly and fairly as possible.

If you or anyone experiencing this would like us to take a closer look at a specific case, we strongly encourage reaching out to our support team directly so we can provide more detailed assistance.

We appreciate your patience and the opportunity to address your concerns.

Valutata 1 stelle su 5

Account is flagged as restricted for no…

Account is flagged as restricted for no reason and there is no live support that can help me with my issue, whenever I send a support ticket it says not received. I have over $5000 locked in the account and no way to get ahold of support

5 maggio 2026
Non scritta su invito
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Risposta di Spindoo

Hello Zachary,

Thank you for your feedback, and we’re very sorry to hear about your experience.

We understand how concerning it can be to see your account restricted and to feel like you’re unable to reach support. Please rest assured that your case will be reviewed by the relevant team.
Regarding your redemption, all requests go through a verification and security review process. While many are completed within 48 hours, the timeframe can vary depending on the checks required.

You will be notified via email as soon as there is any update on your case. In the meantime, we truly appreciate your patience and understanding.

Valutata 1 stelle su 5

Signed up for them sometime last year but..

Signed up for them sometime last year. Never had an issue. But then two days ago in put in a redemption. I logged back in just now to check on my redemption, but when I clicked the Redeem button it popped up a message saying my account is restricted!

I have no idea what's going on. No clue if I'll get my money that they owe me. To restrict my account like that without any explanation is absolute BS!

Beware!

EDIT: Spindoo's generic response is absolute useless!

2nd EDIT: Spindoo, you can take a deeper look into my account WITHOUT me contacting you through email. Like many others, I purchased the discounted packages you offered few days ago. I played many games, got lucky and came out ahead and put in a redeem only for you guys to restrict my account. There's nothing to talk about. You just need to lift the restrictions and give me my redemption!

EDIT: its May 8th and I'm still waiting on my money. I was never given an explanation as to why they restricted my account nor do I have a clue if I'll ever see a penny of my money. Steer clear from these crooks!

1 maggio 2026
Non scritta su invito
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Risposta di Spindoo

Hi Silvia, 

Thank you for writing us a review for Spindoo.

I understand that you have concerns with regard to your redemption.  I can only imagine how tough this is for you, and I'm truly sorry you're experiencing it. Please know I'm here to support you in any way I can.

Kindly get in touch with our support team so we can keep you updated with the progress of your concern. Rest assured our relevant team is doing their best to restore the access as soon as possible.

We appreciate your patience and understanding.

Valutata 2 stelle su 5

Winning on this game is like pulling…

Winning on this game is like pulling teeth! My experience!!

9 aprile 2026
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Risposta di Spindoo

Hi there,

Thank you for sharing your experience with us. We’re sorry to hear that your time with the game has felt frustrating, and we truly appreciate you taking the time to leave your feedback.

We understand how important it is for gameplay to feel enjoyable and rewarding, and we hope to see you get very lucky soon. 

We hope your future sessions feel more enjoyable.

Valutata 5 stelle su 5

Love it great casino

Love it great casino

4 gennaio 2026
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Risposta di Spindoo

Hello Juan, 

Thank you so much for your kind words and for being such a valuable player!

We’re thrilled to hear that you’re enjoying your experience with us and having a great time on the platform. Creating a fun, smooth, and entertaining environment for our players is exactly what we aim for, so it’s great to know we’re hitting the mark.

We truly appreciate your support and hope you continue to enjoy everything we have to offer. Wishing you the very best of luck, may your next spins be even more exciting!

Valutata 5 stelle su 5

Everything is awesome 👌

Everything is awesome 👌

27 aprile 2026
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Risposta di Spindoo

Hi Pawl,

Thank you so much for sharing your positive feedback, we genuinely appreciate it!

We’re always working to create the best possible experience for our users, and feedback like yours reassures us that we’re on the right track. 

Thanks again for being part of our community, we’re glad to have you with us!

Valutata 3 stelle su 5

The games do not hit

Let the slots win not just take the money

30 aprile 2026
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Risposta di Spindoo

Hi Robert,

Thank you for taking the time to share your feedback and for being part of our community, we truly value your input. 

We’re sorry to hear you’re disappointed with your recent experience, and we understand how frustrating it can feel when luck doesn’t go your way.

Please know that our games operate as intended with fair, random outcomes verified by independent testing.

That said, we genuinely hope to see you get very lucky with us soon!

If you have any questions or concerns, please feel free to contact us anytime - we are here to help!

Valutata 5 stelle su 5

Amazing 🖤


Value for money
Customer service
Discount…
It was all amazing!

29 aprile 2026
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Risposta di Spindoo

Hi Brittney, 

Thank you so much for your wonderful feedback!

We’re thrilled to hear that you’re enjoying the value, customer service, and discounts, it means a lot to us. Providing a great overall experience is exactly what we strive for, and it’s great to know we’re hitting the mark.

We truly appreciate your support and hope you continue to have an amazing time with us!

Valutata 1 stelle su 5

Asked to verify address so I send a…

Asked to verify address so I send a verizon bill but they want one from this month so I go to upload it and I can’t even upload anythIng. I’m so tired of the bs with these sweepstake casinos I’ll never play again

29 aprile 2026
Non scritta su invito
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Risposta di Spindoo

Hello Mike, 

Thank you for sharing your experience, we’re sorry to hear about the frustration this has caused.

We kindly ask you to contact us directly via email so we can take a closer look at your case and assist you further.
We appreciate your patience and look forward to resolving this for you as soon as possible.

Valutata 3 stelle su 5

CUSTOMER SERVICE

1 aprile 2026
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Risposta di Spindoo

Hello Samantha,

Thank you for taking the time to share your feedback with us!

We truly appreciate you rating our customer service, as it helps us understand where we’re doing well and where we can improve. At Spindoo, we’re always striving to provide the best possible experience for our players, and your input plays an important role in that process.

If there’s anything specific you feel we could do better, we’d be more than happy to hear your thoughts. Your feedback helps us grow and continue improving our service.

Thank you again for your support!

Valutata 5 stelle su 5

Very fast redemption times with very…

Very fast redemption times with very helpful support. Good selection of games, discounts are just okay, but I’ve cashed out here many times with no issues!

28 aprile 2026
Non scritta su invito
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Risposta di Spindoo

Hello Landon, thank you so much for taking the time out of your busy day to leave such a kind review. Your support means the world to us and we are truly happy to have you as part of our social family.

Valutata 4 stelle su 5

Great

Great platform

21 aprile 2026
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Risposta di Spindoo

Hello Cain, 

It’s a pleasure to have you as a member of our community, and we truly appreciate your support.

If you have any questions, feel free to reach us by email.

Our team is gladly available to assist you 24h of the day during all seven days of the week!

Valutata 5 stelle su 5

Fun simple casino

25 dicembre 2025
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Risposta di Spindoo

Hi Billy, 

Thank you so much for your review!

We’re really happy to hear that you’re enjoying the fun of our platform, that’s exactly the experience we aim to create for our players.

Your support means a lot to us, and we’re always working to keep things entertaining and easy to use. Wishing you the best of luck, and we hope you continue to have a great time playing with us!

Valutata 5 stelle su 5

Spindoo is the best

I've hit jackpots and won fist fulls of money that I redeemed with ease!

25 aprile 2026
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Risposta di Spindoo

Hi Brayden,

Thank you so much for taking time to share your positive feedback with us, we truly appreciate it!

We’re wishing you all the best of luck in games and hope you have a fantastic day!

If you have any questions, please feel free to contact us anytime - we are here to help.

Valutata 5 stelle su 5
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Risposta di Spindoo

Hi Pamela,

Thank you for taking the time to write us a review! Thank you for choosing Spindoo.us! 

We do appreciate your valuable feedback. We are really happy to know about your feedback towards our customer support team. Your satisfaction motivates us to keep pushing forward and sets the tone for excellence in all we do. Here at  Spindoo.us, we can’t wait to exceed your expectations, and we’re committed to providing you with the best gaming experience.

Thank you once again.

Valutata 5 stelle su 5

Try this app if you enjoy gaming for $$$

Im on my 3rd day playing on the app n I'm super close to making my first redemption but it also helped me find other similar apps n games I enjoy and I've already made a small redemption off one of the apps it suggested n I'm halfway to my redemption on another app it suggested and has given me a lil side hustle

22 aprile 2026
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Risposta di Spindoo

Hi Genevieve,

Thank you so much for sharing your positive feedback, it truly means a lot to us! We wish you the best of luck in games!

If you have any questions or concerns, please feel free to contact us anytime - we are here to help!

Valutata 1 stelle su 5

The slots were lagging bad the one time…

The slots were lagging bad the one time i played here but there are much better ones out there stake crown mcluck are my personal favorites. This site just feels like your getting ripped off.

15 aprile 2026
Non scritta su invito
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Risposta di Spindoo

Hi Lina,

Thank you for leaving a review for Spindoo. 
We are unable to discuss any account information as we did not manage to verify your email address.
We kindly ask you to contact us with your registered email address at support@spindoo.us and we will be happy to discuss your account further. 

Thank you for your understanding!

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