Absolutely frustrating withdrawal experience. After months of playing on there, I finally hit a decent sized amount and they are now saying an old debit card was never verified. They then sent a... Leggi di più
L'azienda ha risposto
Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Absolutely frustrating withdrawal experience. After months of playing on there, I finally hit a decent sized amount and they are now saying an old debit card was never verified. They then sent a... Leggi di più
L'azienda ha risposto
Je tiens à réviser mon avis concernant Slimdoo. En effet. J’avais mis une étoile car il m’avait été prélevé 68.20 € sans mon consentement selon moi. Suite à divers échanges avec le service commer... Leggi di più
L'azienda ha risposto
I purchased 3 starting packages 8, 10,20 = $38 they all had very generous bonus. I had luck on Lucky Apples and More Magic Apples, cashed out for $250. Very happy about that and will purchase a new pa... Leggi di più
L'azienda ha risposto
It’s hard to continue at a casino that consistently allows the players to lose unless they spend 100s of dollars and play for an hour. Like how come nobody wins with 5 dollars lol
L'azienda ha risposto
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
I really loved this casino. Customer service was great, love the games, and payout was paid within 1 day. So for me this is a win win.

Risposta di Spindoo
To Whom It May Concern at Spindoo,
I am writing to formally demand the immediate unrestriction of my account and the processing of my pending Sweeps Coins (SC) redemption. Your platform is currently in direct violation of its own Terms and Conditions, and I expect this matter to be resolved without further delay.
Here are the facts:
1. MY ACCOUNT HAS BEEN UNLAWFULLY RESTRICTED
My account currently holds SC 738.66 in redeemable Sweeps Coins. When I attempted to redeem these winnings, I was met with the error message: "Oops your account is currently restricted." No prior notice, explanation, or justification was provided for this restriction. I have done nothing to violate your terms, and this restriction is preventing me from accessing funds I have legitimately earned.
2. YOU ARE IN BREACH OF YOUR OWN TERMS AND CONDITIONS
Per Section 6.8 of your Terms, you are required to process prize redemption requests once every forty-eight (48) hours as soon as practicable. Restricting my account without cause directly prevents this from occurring, placing you in clear breach of this provision.
Additionally, per Section 6.9, redemptions are to be processed within ten (10) days into the nominated payment mechanism. The clock is ticking, and your account restriction is preventing this timeline from even beginning.
3. MY REDEMPTION AMOUNT IS WELL WITHIN ALLOWABLE LIMITS
As a resident of Florida, I am aware that Section 6.11 of your Terms caps redemptions at USD $5,000 per spin or play round. My current SC balance of 738.66 falls well within all applicable limits, meaning there is no legitimate basis under your own Terms to withhold or delay my redemption.
I am formally demanding the following actions be taken within 48 hours of receiving this email:
• Immediate removal of the restriction on my account
• Immediate initiation of processing for my SC 738.66 redemption
• Written confirmation of both actions
If I do not receive a satisfactory response and resolution within 48 hours, I will have no choice but to escalate this matter, including filing complaints with the appropriate consumer protection authorities and leaving detailed public reviews documenting Spindoo's failure to honor its own Terms and Conditions.
I expect this to be treated with the urgency it deserves.

Risposta di Spindoo
Spindoo gave a big sale last Friday and I can imagine a LOT of people cashed out on them. For reference, it was if you deposited $900 you received around $1,400 - $1,500. That's a TON of bonus money. They're restricting accounts for no apparent reason and many are reporting no funds being paid.
Listen, if you're going to have a big sale - you better be prepared for everyone to come out of the woodwork and cash in on it.
This is why social casinos will eventually die out. No problem taking your money but refuse to pay when you win. They're not the only ones, either. MoonSpin is guilty of it too. No wonder there are so many class action lawsuits taking place and a bunch of states outright banning sweeps casinos. I'd take precaution if you're thinking about playing on here.

Risposta di Spindoo
Account is flagged as restricted for no reason and there is no live support that can help me with my issue, whenever I send a support ticket it says not received. I have over $5000 locked in the account and no way to get ahold of support

Risposta di Spindoo
Signed up for them sometime last year. Never had an issue. But then two days ago in put in a redemption. I logged back in just now to check on my redemption, but when I clicked the Redeem button it popped up a message saying my account is restricted!
I have no idea what's going on. No clue if I'll get my money that they owe me. To restrict my account like that without any explanation is absolute BS!
Beware!
EDIT: Spindoo's generic response is absolute useless!
2nd EDIT: Spindoo, you can take a deeper look into my account WITHOUT me contacting you through email. Like many others, I purchased the discounted packages you offered few days ago. I played many games, got lucky and came out ahead and put in a redeem only for you guys to restrict my account. There's nothing to talk about. You just need to lift the restrictions and give me my redemption!
EDIT: its May 8th and I'm still waiting on my money. I was never given an explanation as to why they restricted my account nor do I have a clue if I'll ever see a penny of my money. Steer clear from these crooks!

Risposta di Spindoo
Winning on this game is like pulling teeth! My experience!!

Risposta di Spindoo

Risposta di Spindoo
Asked to verify address so I send a verizon bill but they want one from this month so I go to upload it and I can’t even upload anythIng. I’m so tired of the bs with these sweepstake casinos I’ll never play again

Risposta di Spindoo
Very fast redemption times with very helpful support. Good selection of games, discounts are just okay, but I’ve cashed out here many times with no issues!

Risposta di Spindoo
I've hit jackpots and won fist fulls of money that I redeemed with ease!

Risposta di Spindoo
Im on my 3rd day playing on the app n I'm super close to making my first redemption but it also helped me find other similar apps n games I enjoy and I've already made a small redemption off one of the apps it suggested n I'm halfway to my redemption on another app it suggested and has given me a lil side hustle

Risposta di Spindoo
The slots were lagging bad the one time i played here but there are much better ones out there stake crown mcluck are my personal favorites. This site just feels like your getting ripped off.

Risposta di Spindoo
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.