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Spencer Private Hospitals Ltd Recensioni 

452
•
TrustScore 4.5 su 5

4,6

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Valutata 4 stelle su 5

Efficient went for op before time specified. Care after ok although no one checked on my husband for a while . Discharge nurse vey helpful . Had to ask questions on some issues as we were not clearly... Leggi di più

L'azienda ha risposto

Valutata 4 stelle su 5

Nursing and Drs caring, informative and helpful. Directions to actual Rotunda building very poor - sign inside building not helpful if you're not aware. Felt like factory process on arruval. Small in... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Staff was amazing once again and so was Dr Zubair. All very professional, understanding and showed empathy and compassion. Having a familiar nurse there Bhekiwi made me feel relaxed. She was so polite... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

It was a great experience, Staff were highly trained, friendly and professional. I felt very safe and confident that l was getting the best and safest treatment. Everyone was Polite and Friendly and l... Leggi di più

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Dettagli dell'azienda

  1. Ospedale privato
  2. anche in
  3. Clinica specializzata
  4. Ospedale
  5. Ospedale specializzato
  6. Servizi medici locali

Scritti dall'azienda

Spencer Private Hospitals are a wholly-owned subsidiary of East Kent Hospitals University Foundation Trust (EKHUFT), providing quality private healthcare for patients. Unique amongst other private healthcare providers, Spencer Private Hospitals generate extra income for the NHS Foundation Trust through payment for services, as well as investing profits back into the Trust hospitals.

Our Hospitals

Scritti dall'azienda

Our private hospitals can be found on the grounds of major hospitals across East Kent: Ashford - William Harvey Hospital (WHH), Canterbury - Kent and Canterbury Hospital (KCH), Margate - Queen Elizabeth The Queen Mother Hospital (QEQM).
Spencer Private Hospitals - Ashford
he Spencer Private Hospitals in Ashford is located within the Arundel Unit of the William Harvey Hospital in Ashford (WHH). - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Wi-Fi Access - Car parking available onsite The facility has five consulting rooms, a treatment room and audiology services in partnership with Hearbase. We are also able to offer outpatient Physiotherapy. Ashford also has 4 small en-suite bedrooms located within the William Harvey Hospital. Our Consultant base enables us to offer outpatient appointments in all of the major specialties including Ear Nose and Throat, Maxillo Facial, Ophthalmology, Gynaecology, Paediatrics, General Surgery, Urology, Pain and Orthopaedics.
Spencer Private Hospitals - Canterbury
The Spencer Private Hospitals in Canterbury is located within the Emergency Care facility at Kent & Canterbury Hospital (KCH), with the entrance located immediately left of the Minor Injuries unit with an intercom to gain access. In November 2019 we opened our new location at the Kent & Canterbury Hospital (KCH), following our successful registration with the Care Quality Commission (CQC). This expansion comes as a result of increased demand as well as an identified need to make our services easily accessible to all. The new outpatient facility offers private consultations in Orthopaedics, Urology, Gynaecology, Rheumatology, HCOOP, General Surgery and Healthscreening.
Spencer Private Hospitals - Margate
The Spencer Private Hospitals in Margate is located on the grounds of The Queen Elizabeth The Queen Mother (QEQM) Hospital in its own unit with its own car park and entrance (located on the Ramsgate Road side of the hospital). The Spencer Private Hospitals in Margate has been providing private healthcare services to the people of East Kent for over twenty years and in that time has built an excellent reputation for providing high standards of care. The hospital consists of twenty-two en-suite bedrooms, five consulting rooms and an endoscopy suite. The unit has its own High Dependency Unit and access to Intensive Care facilities. - Excellent infection control rates (see Quality Accounts) - Exemplary standards of cleanliness - Single en-suite rooms with their own TV, DVD and - Wi-Fi access - On site caterers provide fresh food every day - Free Parking.* (*For self-paying and insured patients)

Informazioni di contatto

Spencer Private Hospitals

A wholly-owned subsidiary of EKHUFT, providing private healthcare.

4,6

Eccellente

TrustScore 4.5 su 5

452 recensioni

5 stelle
4 stelle
3 stelle
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4,6

Tutte le recensioni

(452)

381 recensioni negli ultimi 12 mesi

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Valutata 5 stelle su 5

Everything was perfect

Everything was perfect. From the minute I stepped into the reception. Everyone was kind courteous and informative. Thankyou all so much.

13 settembre 2026
Non scritta su invito
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Risposta di Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valutata 5 stelle su 5

What a wonderful Hospital

What a wonderful Hospital. Staff, Consultant, and everyone were sooo lovely. Would highly recommend. Above and beyond.

12 settembre 2026
Non scritta su invito
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Risposta di Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valutata 5 stelle su 5

Excellent

Excellent, it was more like a reunion than a medical procedure. The staff remembered me from over 2 years ago. Wonderful team.

11 settembre 2026
Non scritta su invito
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Risposta di Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valutata 5 stelle su 5

Excellent care all the way through my…

Excellent care all the way through my stay .

10 settembre 2026
Non scritta su invito
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Risposta di Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valutata 5 stelle su 5

They were kind polite and friendly…

They were kind polite and friendly staff .nice clean and fresh looking reception

20 agosto 2026
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Risposta di Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valutata 5 stelle su 5

Great good

Great good
Service

11 settembre 2026
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Risposta di Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valutata 5 stelle su 5

Pleasant experience

Seen on time, pleasant clean environment.
Knowledgeable staff/ reception.

21 agosto 2026
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Risposta di Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valutata 5 stelle su 5

Positive experience

Time keeping was excellent . Friendly professional staff

7 settembre 2026
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Risposta di Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valutata 5 stelle su 5

All the staff are warm

All the staff are warm, friendly and helpful. Make an unpleasant experience bearable.

1 agosto 2026
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Risposta di Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valutata 4 stelle su 5

Well run unit

Staff were generally very helpful and friendly.
Food was pretty good.
Facilities were fine

5 settembre 2026
Non scritta su invito
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Risposta di Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valutata 2 stelle su 5

Very unpleasant experience

I had a very unpleasant experience with an orthopaedic surgeon, which resulted in me leaving very shaken and in tears. Reception and nursing staff, on the other hand, were kind and professional.

11 agosto 2026
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Risposta di Spencer Private Hospitals Ltd

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We take all comments seriously and would welcome the opportunity to investigate your concerns further. Please contact us at enquiries@spencerhospitals.com with details of your experience so that we can look into this matter and address it appropriately.

Valutata 5 stelle su 5

The consultant Dr Mangam is extremely…

The consultant Dr Mangam is extremely caring, thorough and professional

26 agosto 2026
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Risposta di Spencer Private Hospitals Ltd

Thank you for your kind feedback. We are delighted to hear about your positive experience and appreciate you taking the time to share it. Your comments mean a great deal to our team, and we wish you all the very best.

Valutata 5 stelle su 5

No waiting

No waiting. Staff friendly and helpful. Everything very professional. Good wheelchair access.

13 agosto 2026
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Risposta di Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valutata 1 stelle su 5

Rude no compassion

Rude no compassion, no understanding

21 agosto 2026
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Risposta di Spencer Private Hospitals Ltd

We are sorry to learn that you were disappointed with your experience. Providing high standards of care and service is extremely important to us, and we appreciate you bringing your concerns to our attention. If you would like to discuss this further, please email us at enquiries@spencerhospitals.com where a member of our team will be happy to assist you.

Valutata 5 stelle su 5

The staff were very good and helpful…

The staff were very good and helpful and had all the information I needed to know

19 agosto 2026
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Risposta di Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

Valutata 5 stelle su 5

Polite operatives

Polite operatives, prompt treatment

8 agosto 2026
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Risposta di Spencer Private Hospitals Ltd

Thank you for your wonderful review. We are pleased that we could provide you with a positive experience, and we truly appreciate your support. We will be sure to share your feedback with our team.

Valutata 1 stelle su 5

My surgery was cancelled at short…

My surgery was cancelled at short notice and put back by three months which is on top of the 4 months I had already been waiting.

10 agosto 2026
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Risposta di Spencer Private Hospitals Ltd

Thank you for bringing your concerns to our attention. We regret that your experience did not meet your expectations and would like the opportunity to understand what happened. Please email us at enquiries@spencerhospitals.com with further details so that we can investigate and respond accordingly.

Valutata 5 stelle su 5

Good experience

Good experience

9 settembre 2026
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Risposta di Spencer Private Hospitals Ltd

We appreciate your kind words and are pleased to know that your experience met your expectations. Thank you for sharing your feedback and for placing your trust in Spencer Private Hospitals.

Valutata 5 stelle su 5

The doctor I saw was compassionate

The doctor I saw was compassionate, the appointment was on time and the assistant was very reassuring. Thankyou

10 agosto 2026
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Risposta di Spencer Private Hospitals Ltd

Thank you for your positive comments and for choosing Spencer Private Hospitals. We are delighted to hear that you had a good experience, and your feedback is greatly appreciated by our team.

Valutata 5 stelle su 5

Prompt attention

Prompt attention. Excellent staff hospital at Margate very clean and welcoming

4 agosto 2026
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Risposta di Spencer Private Hospitals Ltd

Thank you for taking the time to leave us such a lovely review. We are delighted to know that you had a positive experience with Spencer Private Hospitals, and we greatly value your feedback.

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