Spa World - Newcastle Recensioni 50

TrustScore 4.5 su 5

4,4

7 King Street, 2282 Warners Bay, New South Wales, AU


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

Great service and full of spa knowledge.. Charlie from Spa world at Warner's Bay made buying our spa very easy from helping us decide which spa suited us best right up until after our spa was delivere... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

15yrs after purchasing our first spa (Vortex Spectrum which we’ve used nearly daily and loved!) from Charlie Xuereb at Warner’s Bay, we found ourselves upgrading and Charlie has again outdone himself... Leggi di più

Valutata 5 stelle su 5

We spoke with Charlie Xuereb he was very helpful, polite and supplied lots of feedback to our questions about the different spas we asked about. We had been to the store some two years earlier mak... Leggi di più

Valutata 5 stelle su 5

Bought our second spa from WarnersBay store. Charlie and the team have been extremely supportive, helpful and friendly in their approach towards us and our inquiries about the best spa to suit our nee... Leggi di più


Dettagli dell'azienda

  1. Negozio di vasche idromassaggio

Informazioni fornite da varie fonti esterne

Welcome to Spa World. You probably know us as Australasia’s leader in spas, swim spas and saunas. Little wonder, as we have been selling spas in Australasia since 1985. Why do so many people trust us to help them find the perfect spa, swim spa or sauna? It is because we offer: • the most passionate, knowledgeable customer centric consultants in the industry • the widest range of spas and swim spas in the Southern Hemisphere • a dedicated, 7 days a week, English first customer care centre • National, dedicated service technician network • an online consumable and parts store that provides high quality & economical parts. But do not take our word for it. Read our TrustPilot reviews to see what verified customers say about us.

Relaxing your world is our vision.

Scritti dall'azienda

We have been Australasia trusted spa retailer since 1985.
Since 1985 we have learned a thing or two about what it takes to build a great spa. We also know that you, our customer, is what allows us to continue our pursuit of perfection.

The Spa World Guarantee

We Guarantee:

Absolute relaxing and attentive customer service from the time you contact us. Relax, we will not compromise on the quality of your spa and if something should ever go wrong we will be there to help you just like we have been for the last 30 years.

Informazioni di contatto

  • 7 King Street, 2282, Warners Bay, New South Wales, Australia

  • 1 300 653 051

4,4

Eccellente

TrustScore 4.5 su 5

50 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

SPA WORLD WARNER'S BAY

Great service and full of spa knowledge.. Charlie from Spa world at Warner's Bay made buying our spa very easy from helping us decide which spa suited us best right up until after our spa was delivered.. we thoroughly recommend Spa World at Warner's Bay

7 marzo 2026
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Risposta di Spa World - Newcastle

Thank you so much for sharing. Charlie is the best isn't he!

Valutata 5 stelle su 5

Return customer.

We bought a spa 20 years ago from Spa world at Warners Bay. Had a fantastic run with it & now time to renew it.
A pretty good run.
Of course we go back to Spaworld & catch up with Charlie again. He guided us to the best one for our needs.
So knowledgeable. Very happy once again with our purchase.

29 novembre 2025
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Risposta di Spa World - Newcastle

Thank you so much for your response. It is appreciated.

Valutata 5 stelle su 5

I love you Charlie

I came into warners bay SeaWorld not knowing anything about spas and never owned one. Charlie was so good to talk to, he didn’t mind repeating himself of going over things again as I absorbed all the new information. I was undecided so he even said I could text him on his day off if I needed. I ended up coming back in and buying a different spa than originally planned, which again he was happy to go through and teach me all about it. He’s been wonderful and so responsive whenever I email.
I love you Charlie

16 luglio 2025
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Risposta di Spa World - Newcastle

We're so happy to hear that you had such a positive experience while learning about spas. We appreciate your kind words and are glad our team member was so helpful and responsive to your needs. Thank you for sharing your feedback!

Valutata 1 stelle su 5

horrible workers

we went to one in Warners Bay and the man there was extremely rude and unhelpful just because we didn't buy our spa from there he wouldn't give us any information on chemicals and even rolled his eyes never going back there oml

17 agosto 2025
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Risposta di Spa World - Newcastle

Good afternoon Abigail
We’re really sorry to hear about your experience at our Warners Bay store. No one should ever feel dismissed or unwelcome when asking for help, regardless of where their spa was purchased. What you’ve described is not the standard we set for our team.
We have reached out to the store to understand what happened and make sure it doesn’t happen again. If you would like to give us another change please reach out to us at 1300 477 296 and ask for the parts team, we will get you the correct guidance.
Apologies again, Amanda & The Spa World team

Valutata 5 stelle su 5

Excellent

Recently purchased a vortex spa and pergola from Warners Bay. Charlie was excellent to deal with and very helpful. We love our spa. Thanks spa world.

13 marzo 2025
Non scritta su invito
Valutata 5 stelle su 5

Craig at Spa World Warners Bay…

Craig at Spa World Warners Bay was very knowledgeable and helpful with the purchase of our new Vortex Swim Spa. Great communication from the entire team from deposit to delivery, handover was seamless and technical technician very quick to resolve any questions. Thank you

20 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Repeat Customer after 15yrs!

15yrs after purchasing our first spa (Vortex Spectrum which we’ve used nearly daily and loved!) from Charlie Xuereb at Warner’s Bay, we found ourselves upgrading and Charlie has again outdone himself in providing 5 Star service with our new Vortex Nitro. He remembered us and being repeat customers he ensured that we received Platinum Service. Thanks again Charlie!

11 giugno 2024
Non scritta su invito
Valutata 5 stelle su 5

Loving our Gemini Spa

We are loving our new Vortex Avante Gemini Spa! Huge thanks to Lisa Chatto and the entire Team who have helped us bring our patio spa dream to life. The final product is amazing and the process was seamless! Thankyou Lisa and Team! Thankyou Spa World! Lenore and Dean 🙏

14 marzo 2024
Non scritta su invito
Valutata 5 stelle su 5

Thank you for your exceptional service …

Thank you for your exceptional professionalism and diligent assistance when buying our new spa.
Ms Lisa Chatto helped us all the way making this purchase as painless as possible.
The delivery and installation team was excellent

Thank you

Tibor Bors

17 gennaio 2024
Non scritta su invito
Valutata 5 stelle su 5

Excellent Customer Service

We ordered our Vortex Hydrozone Pro Plus spa through Charlie at Warners Bay Spa World in September 2021. He was both knowledgeable and helpful and was able to answer our many questions with ease, making the whole experience quite easy. I cannot fault his customer service. We would highly recommend you pop in and have a chat with him if you are thinking of purchasing a spa or spa pool. He knows his stuff. :)

17 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Charlie Spa World Newcastle

On entering the Just Spas store in Newcastle, it was such a refreshingly calm space.
We looked at a couple of the size and shape we were interested in. Charlie introduced us to the differences in the Spas, and how they worked etc.
He informed of all the additional items, pricing, pumps, steps etc.
We were not pressured to deposit and money, or made to feel compromised. I needed my husband to see the Spa I was interested in, although Charlie was not working the next day, he offered to meet in the showroom to explain all the information again to my husband. On checking sizes, although my heart was set on the larger Spa, we agreed upon the next size down, to accommodate the Spa and heat pump and stairs.
He came to our home the same day to see for himself to check the space and ensure it would fit, cover had enough room etc.
No pressure at all, just genuine guidance and understanding.
I am feeling comfortable the next stage, Spa build, checks install etc, operation, we will recieve the same guidance. So excited to know we will be swimming and exercising very soon.
Thanks Charlie

30 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

10/10 service and experience!

Recently purchased a spa from Spa World Newcastle. Very happy with the professional knowledge, patience and service received from Charlie. We never felt pushed or rushed in our decision. The showroom is set up beautifully and being allowed to sit in the spa to try them out for size and fit reassured our purchase. Would highly recommend.

12 ottobre 2023
Non scritta su invito
Valutata 5 stelle su 5

Spa world, best in the business

We recently purchased a spa from the Warner's Bay Spa World.
One of the best places we visited. Displays were amazing, so many products set up and working to show how they all operate.
Our salesman Charlie was on point.
He knew everything about their products, he was a wealth of knowledge.
He made our purchase hassle free and excellent customer service.
We absolutely love our new spa.

27 agosto 2023
Non scritta su invito
Valutata 5 stelle su 5

Couldn’t be happier

We could not be happier with our Vortex Xenon spa, thanks to our wonderful sales consultant Lisa C. She took the time to listen and understand our specific needs, site constraints and budget and recommended the perfect spa for us. Lisa stayed in contact with us through the whole process from selection, and preparing our home to delivery and installation day!

21 maggio 2023
Non scritta su invito
Valutata 4 stelle su 5

New spa

Our salesman, Charlie at Warner's Bay was fantastic. I found him to be honest and full of knowledge.
The after sales problems are a different matter. Our cover had a forklift prong through it and two of the lights don't work. Still waiting a fortnight later for both to be fixed/replaced. They are not very quick fixing problems.

1 luglio 2023
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