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Spa Motors (Mid Wales) Limited Recensioni 

529
TrustScore 5 su 5

4,9

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Valutata 5 stelle su 5

unusual for a car sales unit - there was no sales pressure - i was allowed to look around the car alone - and organise a test drive in a time to suit me.the process all the way through - made me feel... Leggi di più

Valutata 5 stelle su 5

Simon at Spa Motors in Hereford, couldn’t have been more helpful! Polite and thorough at every stage with great communication! Highly recommend and we love our new car

L'azienda ha risposto

Valutata 5 stelle su 5

An enjoyable experience buying my car from Spa Motors through Callum: No pressure, just very helpful, and a great car! When delivering it to me he noticed the a/c wasn't cooling sufficiently, so we re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Ryan was super helpful and friendly, understood what we were looking for and was really knowledgeable. Process was quick and stress free and we left feeling really secure in our new purchase. Wouldn’t... Leggi di più

L'azienda ha risposto

Dettagli dell'azienda

  1. Rivenditore di auto

Scritti dall'azienda

We are a family run business with over 40 years experience in the motor trade. All of our vehicles undergo stringent Pre delivery inspections and service inspections before they leave us to guarantee they meet our very high standards. All of our vehicles also come with a minimum 6 months of MOT and our comprehensive 3 month/3000 mile warranty. We currently have two branches. One in Llandrindod Wells, LD15EB and one in Brecon LD3 8BT. We can also offer MOT's and any other service work to all comers, not just Sales customers. Please check out our Facebook for up to date Spa Motors news and the first place to see all new stock. https://www.facebook.com/Spamotorsmidwaleslimited/


Informazioni di contatto


4,9

Eccellente

TrustScore 5 su 5

529 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 50% delle recensioni negative ricevute

Solitamente risponde entro 2 settimane

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

4,9

Tutte le recensioni

(529)

125 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Recently brought a car from spa motors…

Recently brought a car from spa motors in Hereford.
Can’t fault the customer service from Elliot he made things so simple and stress free.
Would definitely recommend them.

20 marzo 2026
Non scritta su invito
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Risposta di Spa Motors (Mid Wales) Limited

Hi Gareth,
Thank you for your kind words and feedback for Elliot. It's great to hear he made the car buying purchase as easy as possible. Thank you so much for your business and enjoy your new vehicle.

Valutata 5 stelle su 5

Great service from Simon in Hereford

Great service from Simon in Hereford
Kept me informed and I felt really cared for throughout the whole process.
Will definitely use again in the future
Thank you

3 aprile 2026
Non scritta su invito
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Risposta di Spa Motors (Mid Wales) Limited

Thank you for your kind words and feedback. I am so pleased to hear you had an excellent experience with us. Thank you for your business!

Valutata 1 stelle su 5

Shocking company to deal with

Shocking company to deal with. Make sure you check all the details of the car before buying, never again !!

1 marzo 2026
Non scritta su invito
Logo di Spa Motors (Mid Wales) Limited

Risposta di Spa Motors (Mid Wales) Limited

Hi Mr Posser,

It is disappointing to read your feedback. From the very beginning, the salesman who dealt with you was open and transparent, and no information was withheld at any stage.

A vehicle recall is completely normal by a car manufacturer it is mainly preventive measures to stop any future problem which is a good thing as its completely free of charge to customers.

From what you have shared, your concerns relate to manufacturer recalls. We would like to clarify that the only reason you became aware of these recalls was because we informed you shortly after you placed your deposit. As part of our standard procedure, every vehicle regardless of age or mileage undergoes a full pre-delivery inspection (PDI) once sold. During this process, the vehicle entered our workshop, where the recall was identified, and we notified you immediately.

We then arranged for the car to be booked into the main dealership to have the recall work completed prior to collection. At the time, you were happy with this course of action, and we proceeded accordingly. The vehicle was taken in, the recall work was carried out, and shortly after completing our PDI, it was ready for collection.

At that point, you decided to change your mind and advised that you felt this information should have been provided before placing a deposit. However, identifying any outstanding manufacturer recalls is part of our workshop process rather than the salesman’s role. If this information had been available at the time, we would have had no hesitation in sharing it with you, as recalls are a normal and routine aspect of vehicle ownership.
Recalls can arise at any time, either before or after purchase and most vehicles will have one at some stage. As explained, this is why we carry out our PDI checks and inform customers as soon as anything is identified.
We also offered to transfer your deposit to another vehicle and made every effort to find a suitable alternative for you, but you chose not to proceed.

We always aim to be as transparent and accommodating as possible, and we regret that you feel dissatisfied with your experience.

Valutata 5 stelle su 5

Thank you to the guys at Spa Motors…

Thank you to the guys at Spa Motors Brecon for looking after me this week. Whilst my car was having a few checks done under warranty, they provided me with a courtesy car, regular updates and a kind and courteous service.

3 aprile 2026
Non scritta su invito
Logo di Spa Motors (Mid Wales) Limited

Risposta di Spa Motors (Mid Wales) Limited

Thank you Sarah for your kind feedback. It's great to hear our team really looked after you.

Valutata 5 stelle su 5

Thank you Simon

Simon put his personal relationship we have had for over 30 years and put his business head on and what a star. Thank you for your help in purchasing our Mercedes GLC.

18 marzo 2026
Non scritta su invito
Valutata 4 stelle su 5

Spa motors Hereford was fantastic start to finish.

Spa motors Hereford was so good in helping me look for the right vehicle that I needed. The salesman who helped me (Elliot) at Hereford was very informative on what I was looking for. He was knowledgeable and very welcoming through out the whole process kept informed all way from looking at Veh to buying it. A great experience from Elliot and Spa motors. Thank you so much and for looking under neath the vehicle for any leaks which they did in a heartbeat with no hesitation which gave me even more reassurance on purchasing the vehicle. Guys great experience.

20 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Would Recommend

I had a seamless experience with Spa Motors, a special thank you to Autumn for sourcing my new vehicle as well as the team for being so fast at getting it prepped!

Definitely would recommend!!

8 dicembre 2025
Non scritta su invito
Valutata 5 stelle su 5

Very smooth and friendly process

Brought my vehicle from the Llandrindod branch. Ryan made the process very smooth and happily arranged for the vehicle to be brought down from Hereford branch, for me to view and test. The whole team have been extremely friendly and nothing was to much. Would definitely recommend.

29 gennaio 2026
Non scritta su invito
Valutata 1 stelle su 5

MUST READ

MUST READ, Bought a car from this company within a month I had problems. Asked for my money back under consumer rights act they refused. They took 15 days to do a 6 hour repair. I've now had the car 6 months and the the dash says change engine oil soon, I've only done 3000 miles - it was supposed to have had a full service.

30 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

We dealt with Simon

We dealt with Simon. He was friendly, knowledgeable and patient. He was helpful and approachable! We would highly recommend Simon at Spa Motors. Thanks again.

24 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Spar motors Hereford

Simon who dealt with us was not pushy,we were left alone to look around,Simon answered all our questions ,and deciding to buy a Škoda karoq the items we picked up on were addressed.the car was serviced and a fresh 12 months mot was done,we would recommend spa motors to buy from.

9 gennaio 2026
Non scritta su invito
Valutata 5 stelle su 5

Amazing service from Darren

Bought a car which came with a 3 month warranty. Had an issue so called the Service Dept. Darren took my call and offered to drop a courtesy car off when collecting mine. This saved me a 1.5 hour drive each way.

Problem quickly identified & replacement part fitted. On the test drive, another issue was identified that I wasn't even aware of, and again fixed.
Car delivered back to me - cleaned and refuelled.
Darren was fantastic throughout - regular updates, clear explanations and very friendly. Thank you for amazing service.

19 novembre 2025
Non scritta su invito
Valutata 4 stelle su 5

Highly recommended

Ryan came to see me no pressure at all just said need any keys ect just let me know, we were left alone and no pushy salesman talk thank god . I eventually purchased a car and Ryan was very patient with me asking loads of questions.I can’t fault my experience and will recommend to others.

27 ottobre 2025
Non scritta su invito

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