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Dettagli dell'azienda

  1. Negozio di casalinghi

Scritti dall'azienda

Online department store featuring discount furniture, clothing, jewelry, appliances, camping & hunting gear, electronics and more. Shop today's biggest brands like Whirpool, Bushnell, and Samsung! If our store doesn't have what you're looking for, reach out, and we will source it for you. Nothing beats wholesale prices and great customer service.


Informazioni di contatto

3,0

Nella media

TrustScore 3 su 5

19 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Come questa azienda usa Trustpilot

Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.

Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

I ordered 2 bistro Tables back on…

I ordered 2 bistro Tables back on 4/13/22 it is 6/7/22. I have emailed, called a few times and no one has replied or answered my calls. I called today and the number i had for contact is not in service. WOW!!! If you are still around please do right by your customers and either finish the sell or refund us. Just in case i miraculously get a reply my order number is 1421179.

7 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

Hi are you still in business

Hi are you still in business. I had an order last October that was never received and I’ve been attempting to contact every way possible. I even call Splitit who I used for payment and they said they couldn’t help because they couldn’t reach you

5 maggio 2022
Non scritta su invito
Valutata 1 stelle su 5

For the last 3 days I have tried to…

For the last 3 days I have tried to find out why my order has not even been "fulfilled" I have tried online chat several times, no response except "sorry we missed you" Called and after a long wait I got an instruction to leave message which I did, no response. I have emailed 3 times, no response. Money was taken out of my account days ago. Next step BBB and my bank!

8 dicembre 2021
Valutata 1 stelle su 5

Horrible

Tried to charge me when I was just trying to figure out pricing!

10 novembre 2021
Logo di Source2Home

Risposta di Source2Home

Hi Ko, First and foremost, thank you for your feedback! We're always looking to improve and your review has provided powerful insight to a process that needs work. It appears you selected our financing option at checkout. This option lets our customers confirm their order, putting the products selected on a 72 hour hold, giving them time to then apply for the amazing 180 days same as cash financing we offer. However, it does not charge you, or impose any obligation when submiting an order this way. Until a customer completes the application and is approved, there is no obligation to pay. Even then, customers have 45 days to enjoy (or return) their purchase before their first payment is due! :) If the application is not completed, the order is simply cancelled after the 72 hour period. We apologize for the inconvience and will try to make this more clear for customers moving forward!

Valutata 5 stelle su 5

Customer service remedied a tough first impression

This rating is largely for the responsiveness of Home2Source's customer service moreso than the product I purchased. I purchased a natural wood sideboard thinking that the natural wood would make it sturdier than particle board. Unfortunately, the company does not connect all its wood pieces with screws but rather glue? Consequently, the pieces were considerably misaligned and the product is not nearly as sturdy as I would expect for the price.

However, when I reached out to Customer Service, they were very apologetic and responsive. I feel like we came to a fair resolution and genuinely believe that they are committed to the value of their products.

I will be a repeat customer, despite an initial questionable experience. Bad products can come from any site, but how a company's customer service responds speaks more to its value than one product. Home2Source proved itself worthy of a second chance.

9 ottobre 2021
Valutata 1 stelle su 5

Very bad

Very bad, I have not received my 6 drawer dresser could not get thru to anyone now closed till Monday I need my money back that I put down or the six drawer dresser I was shown in picture.

11 settembre 2021
Logo di Source2Home

Risposta di Source2Home

Hi Esther,
We're sorry to hear that you had a negative shopping experience. We're happy to refund the purchase or ship you the correct item! Of course there is a process we must follow for such things. Our phone lines may be closed over the weekend, but you can submit a return/refund request 24/7 at https://source2home.returnscenter.com/ or contact support via email at support@source2home.com Hope this helps!

Valutata 5 stelle su 5

Great site

Great site, customer service representatives are polite and courteous. Lots of great deals and interest free as well as low interest financing options for bad credit.

8 settembre 2021

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