ReelRaven Casino  Recensioni 47

TrustScore 4 su 5

3,8

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Valutata 1 stelle su 5

I bought a pair “on sale” for £19.99 and what arrived seemed ok (not great though) but immediately I put them on I noticed one of the nose pads was wobbly and it fell off. When I contacted Son o... Leggi di più

Valutata 4 stelle su 5

Really cool glasses, would buy again! Sadly the ones I ordered weren’t actually in stock. However I received some excellent customer service as someone from the team called me, let me know wha... Leggi di più

Valutata 5 stelle su 5

First time customer - and very impressed. Shipment arrived as expected. A lot of care goes into packaging too so goods arrived in perfect condition. Good spec merchandise as well - will definitely... Leggi di più

Valutata 5 stelle su 5

As a new British made luxury streetwear brand Son of Zeus is making garments that are fashion forward, products are different to what is on the market yet is still remains trendy - and all products I... Leggi di più

Dettagli dell'azienda

  1. Negozio di abbigliamento uomo
  2. Negozio di accessori di moda
  3. Negozio di cappelli e berretti
  4. Negozio di abbigliamento streetwear

Scritti dall'azienda

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Informazioni di contatto

3,8

Molto buono

TrustScore 4 su 5

47 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Nessuna traccia di inviti alla recensione precedenti

Questa azienda non ha mandato inviti ai suoi clienti, quindi le recensioni potrebbero non essere rappresentative

Come questa azienda usa Trustpilot

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 1 stelle su 5

Illegal return policy, terrible customer service.

I bought a pair “on sale” for £19.99 and what arrived seemed ok (not great though) but immediately I put them on I noticed one of the nose pads was wobbly and it fell off. When I contacted Son of Zeus they informed me I couldn’t have a refund because it was a sale item, which is “clearly shown on the website.” They only offered a store credit or replacement when the pair was in stock again (they still aren’t after 11 days...) I called citizen’s advice and they informed me that it’s Illegal practice as all items bought online must come with a no questions asked 14 day money back guarantee. If you look at Son Of Zeus’s website you’ll see most pairs are marked as either “out of stock” or “on sale” so I wonder if many pairs they sell are substandard and they rely on ill informed customers so they can shift them. I also noticed through waybackmachine.com that the pair I bought were on sale at £19.99 months ago so I doubt they were ever sold at the supposed full price of £30 (If they were they were hugely overpriced.) If so, This is also illegal.

I emailed them with links to all the relevant legal info from the gov’t website and eventually they agreed to refund me, but only for the glasses, not return postage. I then told them that was also illegal, so they agreed to pay it. Today I got the refund and they didn’t include the postage cost.

If you fancy getting blood out of a stone then go ahead and take your chances. I think they are selling cheaply made glasses you can find for a third of the price elsewhere and using sharp practices to keep legitimately unhappy customers from getting their money back.

UPDATE - today, after I emailed again, they refunded the postage cost. They still list the illegal return policy on their website though.

18 agosto 2020
Non scritta su invito
Valutata 5 stelle su 5

Whats not to like

Easy site to navigate, order was quickly delivered in good packaging.
What more could you want.
Possibly a promotional item linked with something you bought.

12 gennaio 2020
Non scritta su invito
Valutata 4 stelle su 5

Very good

Very good overall, things a bit clingy but appear well made and best of all - Made in Britain

4 dicembre 2019
Non scritta su invito
Valutata 1 stelle su 5

DO NOT TRUST THIS PLACE!!

My experience was really bad. I do not recommend this site to anyone. The worst customer service I ever got.
I bought a sunglass. They sent me a faulty one, the hinge of sunglass was very tight and so hard to bend the arm. If I bend the arm a few times this will definitely break.so this is how the item came and it's clear this is not postal damage or anything but this site didn't check the item properly before sending.
When I report the site about the faulty item they sent, they said I have to pay for the return. Why would I pay for the postage to return a faulty item they sent? The customer service kept arguing saying I have to pay for the postage to return the item back to them.

This online simply steals customers money.

DO NOT TRUST THIS PLACE AND WASTE YOUR MONEY!

24 novembre 2019
Non scritta su invito
Valutata 4 stelle su 5

Really cool glasses

Really cool glasses, would buy again!

Sadly the ones I ordered weren’t actually in stock. However I received some excellent customer service as someone from the team called me, let me know what other options I had and posted out for the next day!

Was satisfied overall and loved the glasses

Thanks for the extra efforts!

3 novembre 2019
Non scritta su invito

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