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Valutata 1 stelle su 5

Songbay is the name of the site, SoulFaze is a kind of brand name it appears. Imagine running a business through another business and giving yourself lots of stars as a cover up of bad practice. Any... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Songbay, you stated that you all do not engage in getting paid Royalties which is understandable. When I first paid for my Songbay subscription there was no fill-in information section in order to re... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Full marks for Gary, his team and artists who brought together, from our raw demo, a great new high end production of 'Another Whisky Down' and one we're proud to put out as Country Blue. I look forwa... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

I have been super grateful for stumbling across Songbay since doing so back in August of 2013. Since then I have sold/licensed 50 songs to artists/music executives around the world. The fact that they... Leggi di più

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Dettagli dell'azienda


Informazioni di contatto

3,9

Molto buono

TrustScore 4 su 5

49 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

Non risultano inviti alla recensione recenti

Questa azienda non ha mandato inviti ai suoi clienti di recente, quindi le recensioni potrebbero non essere rappresentative

Ha risposto al 100% delle recensioni negative ricevute

Solitamente risponde entro 24 ore

Come questa azienda usa Trustpilot

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3,9

Tutte le recensioni

(49)

5 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Songbay is a very professional and well…

Songbay is a very professional and well run organization. Prompt review of lyrics, great Song to Lyric service. The band has produced two songs for me in the past month. Both exceeded expectations in every respect. I’m brand new to this and appreciate the time and attention given to my lyrics and helpful suggestions to make me a better lyricist.

1 gennaio 2023
Non scritta su invito
Valutata 5 stelle su 5

Got to be one of the best musuc

Got to be one of the best music companies out there!

I’ve been a member for a few months. I like all the functionality and teamed up with some really good lyricists in my short time here.
Customer service- knowledgeable staff- clearly run by musicians and songwriters who care.
I really like the free copyright protection of my lyrics.

Don’t like -

Some of the back end navigation is a bit confusing.

Other than that, great!

24 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

Very Shady

I stopped my monthly subscription and was kicked off the site completely which overcharged anyway

30 dicembre 2022
Non scritta su invito
Logo di SongBay

Risposta di SongBay

Donnie



This is not an accurate review.
We can prove that you were NOT overcharged, that we did not CLOSE your account- and that you were not even a member of Songbay when you say you were.

For starters, you state here at Trustpilot that the date of your experience was the 30'th of December 2022.
As you know, and our database records prove, you were NOT a member of Songbay on this day. To be clear, you left Songbay on the 15th July 2021-More than 19 months before your review. This is well outside Trustpilot’s own timeframe limit.

As for being overcharged- that didn’t happen.
The Paypal record for your one and only payment to us was on 27/06/2021.
You took out a subscription with us for the amount of £9.99 on 27'th June 2021 at 03:41:52 BST (Transaction Id 63C3***618***6**G)
We are a UK based company, Paypal would have converted £9.99 (UK sterling) into your local currency (US dollars).
In checking your account, (19 months ago) we can only presume that you thought £9.99 UK Sterling should equal $9.99 (US dollars). It doesn’t, It would have equalled approximately $14.00 (as of June 2021).


So you were NOT over charged’, your payment was simply converted into your local currency by PayPal.

As for being ‘kicked off’,
Not so,
You cancelled your subscription yourself!
Our Paypal records again show that you logged into your PayPal account and closed your subscription on 15/07/2021. This is the date you left Songbay.
In line with our terms and conditions- all our subscribers need to have an active subscription in place in order to continue to use our features.

Lastly and somewhat incredibly, not once in the more than 18 months prior to leaving your review did you ever contact our customer service team about a payment issue, the first we have heard of this was from this review.
We did notice you tried to register a new account with us (just 60 minutes before leaving this review). You used a false/non working email address.
Whatever the reason for trying this, our anti spam detection software declined your registration.

Lastly, as you know very well, you were even REFUNDED for this transaction! 😂

*We have reported this review to Trustpilot. Its clearly defamatory and we’ll outside their review time frame*

Valutata 5 stelle su 5

Very useful experience

Songbay gave me the start in music. Through the collaboration zone I have found a wonderful collaborator ( Plasma Baby ). With the help of the Songbay Team we have produced two meaningful songs - Chains ( heavy metal) and Mad Money ( Hardrock). I will always be grateful for the useful experience, which I've gained thanks to the support of Songbay.

23 novembre 2022
Non scritta su invito
Valutata 5 stelle su 5

Go Collaborate

My experience collaborating on Songbay has been led me into different musical directions. My 3 collaborative projects are with Metal/Hard Rock band Rage Unfold, EDM, ProjectP and Folk Rock group, SA-KE.
I am fortunate these people were willing to work with my lyrics. I learnt a lot in the process and co-created some memorable songs.
I think Songbay could have a section on examples of songs created through collaboration on Songbay.
I am grateful to have worked with talented musicians and producers. From my own perspective, “Lyrics are nothing without music, mine are not even poems.”

27 ottobre 2022
Non scritta su invito
Valutata 1 stelle su 5

It is pretty much dead as it seems

It is pretty much dead as it seems. Nothing on social networks, their site also looks pretty much inactive. I have been there for about two years and although everyone said my lyrics are good I had no contact with anyone so far. I really hope that will change but so far from my perspective it is a dead community.

2 novembre 2022
Non scritta su invito
Logo di SongBay

Risposta di SongBay

Hi Dado, So sorry to hear that. Our Twitter and Instagram feeds have thousands of tweets and followers, dating back many years. We update, inform and promote here daily. Our collaboration zone, is super busy with thousands of users registered and numerous collaborating daily, from all over the world. Hundreds of our users take advantage daily of our comprehensive copyright registration service, and now (as of last week), our free worldwide music distribution to all music stores for our subscribers. This is proving super popular, with over 80 song releases worldwide in just one week through Songbay Music!
We're always ready to help and support as best we can. If you need any specific advice or help in getting the best from our many features, feel free to get in touch with our support team directly (at Songbay), Best, Songbayteam

Valutata 5 stelle su 5

Songbay is truly revolutionary - Five Stars

Songbay is an exceptional, professional, and high quality song writing company. I used the lyrics to song writing service and am very enthused by the exceptional end result - a song that truly speaks to the lyrics that were written and the theme and intent of the song. I highly recommend Songbay to lyricists, composers, and anyone looking to sell their song writing work. Gary and his team are a dream to work with!

8 settembre 2022
Non scritta su invito
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Risposta di SongBay

Thanks so much for the lovely review. We loved creating the song for your lyric and look forward to working with you again. Best Regards, Songbay :)

Valutata 5 stelle su 5

Thankyou so much!

Thankyou so much!

I have just sold my first lyric through Songbay and I’m over the moon!
A great company and customer support- many thanks :)

2 settembre 2022
Non scritta su invito
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Risposta di SongBay

Many congratulations on selling your lyric through us. The first sale of many for you we hope! Best Wishes, Songbay :)

Valutata 5 stelle su 5

mi nombre es oscar florez

mi nombre es oscar florez. le pongo 5 estrellas, por que me siento ilusionado, subí 50 letras ,y espero no me decepcionen. y poder vender mis letras, que es de todo genero. el 9 de agosto cumple mi hija 15 años, y espero al menos de aquí allá, vender mínimo 5 letras musicales.

20 giugno 2022
Non scritta su invito
Valutata 1 stelle su 5

Fraud

Fraud, plain and simple. I canceled my subscription almost a year ago, and they still charged me one year later. Folks, look how ridiculous this is. Your own website says that I can't sign into my account because you canceled it. Why the charge? Return IMMEDIATELY.

9 aprile 2022
Non scritta su invito
Logo di SongBay

Risposta di SongBay

So sorry to hear this- If you’d closed your account, you wouldn’t be able to login to it, since it wouldn’t exist.
If you haven’t done so already-please contact our customer service team (from the contact link on the website), they will be happy to look into this for you and to explain/rectify/ and refund any unexpected invoices. Kind Regards, Songbayteam

Valutata 5 stelle su 5

Songbay Recording Studio Rocks

Songbay.co offers a superb lyrics to song package. I supplied a rough melody, along with words, and the Songbay musicians/producers collaborated with me throughout the process. The end result is a unique song. The Songbay team of musicians, vocalists and sound engineers is genuinely interested in producing a high quality result. Check them out. They rock.

17 gennaio 2021
Non scritta su invito
Logo di SongBay

Risposta di SongBay

Thanks for your kind words Dale. It's always a pleasure working with you. You are a fine lyricist and really know what it is you are looking for. Good luck with the new song and hope to be working with you again soon! :)

Valutata 5 stelle su 5

I just want to say I love Songbay and I…

I just want to say I love Songbay and I am so impressed. I won the 2020 lyric writing competition and Songbay composed my winning lyric. I was blown away. Thank you so much Gary and Chris! Also, whenever I need help with something on the site, I recieve an email in no time and am helped through whatever issue I have encountered.

13 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Great to work with as a session singer

I am a session singer and I've worked with Songbay on numerous songs for their lyric-to-song service. I've really enjoyed working with the team each time. They compose catchy and listenable tracks which enhance the lyrics and I've been impressed with how much they care about the focus and style the lyricist has said they would like the track to have. I've seen that they are very professional and take a lot of care to meet their clients' needs and requirements. I've really enjoyed singing on their demo tracks and I would highly recommend their services

12 gennaio 2021
Non scritta su invito
Valutata 5 stelle su 5

Thanks Gary, Chris and all the team at Songbay

I have written a review before but wanted to up date it.
I have been with Songbay now for about 8 months and have used the Lyric to song/Song improvement service 12 times, with many more planned. I have already sold 2 licenses!
Every time I get a song back it becomes my new favorite! These guys are world class
musicians/singers/composers/arrangers and super friendly, helpful, creative professionals who make it affordable to turn your work into something pretty awesome! They take the time to understand what you want and make that happen.
Whether you are a pro or a beginner or somewhere in between, they care about making the most of your lyrics/songs and it shows. I can't speak highly enough of the quality they deliver. They have gone above and way beyond my expectations.
Thanks Gary, Chris and all the team. You guys are my heroes!

9 gennaio 2021
Non scritta su invito
Logo di SongBay

Risposta di SongBay

Aww - thanks for this lovely review. Yes, it's fair to say, we've collaborated on many great songs with you Tess. Each one a different genre, and each, a different challenge! You keep us very busy in the studio, in fact, some of those instrumental lines so difficult, that it keeps our session musicians having to practice! It would be great to do a full album together one day soon! Best wishes, Songbay :)

Valutata 5 stelle su 5

Legit

Wow I did not expect to get results this quickly. Licensed a song about a month after posting.

They don't take any cut of the sale and they have free copyright services which makes me feel like they respect the artists. The monthly fee is very low considering they don't take a percentage of sales.

I am glad I found them.

24 novembre 2020
Non scritta su invito
Valutata 5 stelle su 5

Sale and payment enquiry

I contacted the team for some enquiries I had regarding the date for the payment for one of my sales, and the team kindly provided me with technical support and explanations that clarified my doubts. They helped me throughout the process, as usual!

8 novembre 2020
Non scritta su invito
Valutata 5 stelle su 5

I have been super grateful for…

I have been super grateful for stumbling across Songbay since doing so back in August of 2013. Since then I have sold/licensed 50 songs to artists/music executives around the world. The fact that they handle the contractual side of things is also amazing. The traffic generated through Songbay for my music across multiple genres has been out of this world, as well as the advice, free contracts, and copyright protection!

28 settembre 2020
Non scritta su invito
Logo di SongBay

Risposta di SongBay

Hi Lee, Thanks for the review and congratulations on all the sales at Songbay. You are such a prolific and talented songwriter-your success is understandable and thoroughly deserved! Best Wishes, Songbay :)

Valutata 5 stelle su 5

I can't say enough positive things about SongBay's Lyric-to-Song service

I can't say enough positive things about the folks at SongBay. I signed up for their Lyric-to-Song service; they turned my sometimes challenging lyrics into catchy, unique, bonafide songs that are now parked on such streaming services as Spotify, Apple Music, Amazon Music, and others. They provided consistent and personable communication, updating me on my lyric's progress from basic idea, to full draft, and then to the final piece. Their composers did a phenomenal job of translating my words into melody. Even when they were a little off, the composers were very receptive to my request for revisions, even providing me with more than one final edit. If you're like me and understand very little about how to compose music but write lyrics and envision them as powerful, burgeoning songs that can be played on major streaming services, shoot them an email. The pricing is also reasonable compared with the service and product provided. Thank you, SongBay!

26 maggio 2020
Non scritta su invito
Valutata 5 stelle su 5

Amazing Team

It has been few years now that I know Songbay, sincerely I am astonished about how they treated me very well and always ready to answer questions on their plateform. They are very dedicated and humble guys (maybe some Ladies are also part of the team? I don't know?) :)
Anyway I am happy to have made recently my first copyright sell with them for the track "TIME OUT", and am sure the Songbay Team do their very best to promote our works. I believe since I have been working with them as an artist, there is an amazing increase of artists who are joining now, I can see it through twitter most days.
I am glad for them because they are a good team work.
To finish as a french guy "bonne continuation et plein de succès à tous et à toutes."

Songbay Artist:Patrice Ephony

9 marzo 2020
Non scritta su invito
Logo di SongBay

Risposta di SongBay

Hi Patrice. Thanks for the kind review and congratulations on the copyright sale of your song at Songbay! We love your superb electronic compositions and brilliantly crafted accompanying videos, and so do our clients! 'Continuez à composer de la bonne musique et vive votre musique electro!' or something like that (not bad for a bunch of UK session musicians,,) Our very best wishes to you. Songbay :)

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