Solar Warehouse SA Recensioni 483

I give them full ratting,
I would like to also recommend for them to have WiFi modules available for there products ( MUST inverter modules and Dyness D2.5 modules)

I received an excellent after sales service experience with regards to my order. I enquired about the shipment quantity via an quick email & call. An investigation promptly proceeded & corrective action taken to complete the order. The friendly team interaction & dedication to customer service really impressed me. I'd recommend them 💯%.

Thank you for refunding my order when I cancelled it.

My order was delivered quickly and there was no hassle. I'm very happy with the service.

Good service and excellent price

GREAT SERVICE AND VALUE

Always reliable. Always fast. Always get what you order and deliveryvis done in records time. Thank you

Fair price, reliable y fast delivery

Easy to use website. Super Fast delivery

I bought a ingle 100ah lithium battery for my camping power pack. The battery worked fine for the first week of camping (which was the first time using the battery). Two weeks later the battery couldn’t work and it always displays 0%. Bought the battery in September 2024, first time use was 1 to 4th December 2024- all was good. Mid December it stopped working

Best quality brands ever

Would recommend that the courier service Solar Warehouse SA use have insurance on solar panels wilst in transit seeing as solar panels is probably a big part of your business. To pay a few extra rand and have the peace of mind that if something happens to the solar panels during transit and it is covered on insurance will make the experience so much less stressfull. Thankfully my panels arrived undamaged and I am a happy fellow.
Edit: Thanks for the reply. I am really just suggesting you find a courier company that does insure the transportation of solar panels. I am really happy with the service I received. Just a bit stressfull when someone is transporting stuff you have bought and the customer must bear that risk.

I bought a combo package and ended up with an inverter that doesn't communicate with the batteries.
The first time it powered up on solar panels, got code 9. Replaced it temporarily with another inverter. Sent it in for repairs.
When it came back, I had exactly the same issue.
They won't trade it for even a smaller inverter. I am the owner of a R10 000 white elephant.

Correct product, delivered sooner than expected.
Keep up the great work.

Order was quickly attended to. Packed and dispatched in 1 day, Received it the next day via courier

I picked up my order and the service was great and very helpful. Will do business with them again.

They Keep their promises

This company is very helpful to get a sale, I bought a inverter and battery combo. When calling them to get assistance because the unit was struck by lightning they referred me to a third party to do the repair. When asked if they could send it back to the manufacturer for the repair they blatantly refused. Although this unit was just over 12 months old. They were not helpful to any extent. I did manage to find another shop, even I did not buy from them that was willing to send it back to the manufacturer to have it repaired. Feel free to draw your own conclusions.