I was very impressed with Solar Warehouse SA’s service. My order was processed quickly and the delivery arrived sooner than expected. The products were well‑packaged and exactly as described. It’s ref... Leggi di più
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A good experience all around. Order placed on Monday for two Lithium Batteries, delivered Thursday morning inside their lead time. Was kept informed of the status of the delivery at all times. It is a... Leggi di più
I paid online and made an incorrect pick up location, instead of choosing PTA, I chose JHB and later realized that mistake. Called and spoke to Keagan, He made arrangement that my parcels were handed... Leggi di più
What awsome service.i ordered my battery on Friday and it arrived midday on Monday,there's not much more I can say regarding there speedy service. my battery arrived in a good condition and has be... Leggi di più
Dettagli dell'azienda
Scritti dall'azienda
Welcome to Solar Warehouse SA. Here you will find affordable products you need for your load shedding! Please contact us by phone, email, through our online inquiry form or through our social media pages. Our team will be happy to help you with all your inquiries!
Informazioni di contatto
Unit 7 Cadence Industrial Park 12 Pomona Road, Gauteng, Kempton Park 1619, 1619, Johannesburg, Sud Africa
- 010 157 3013
- sales@solarwarehousesa.com
- solarwarehousesa.com
Ha risposto al 30% delle recensioni negative ricevute
Solitamente risponde entro 24 ore
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Order processing and delivering were…
Order processing and delivering were fast and efficient
Thank you
Thank you! Service was really good professionally handled from payment to delivery. Regarding product still need to test and I am hoping it will be a good quality too. I will definitely order again and encourage friends too.
Solar warehouse great. Courier Guy not so great.
No issues with Solar Warehouse but I haven't received my inverter yet and its now been 7 days. Delivery was supposed to have been last week already by the Courier Guy. It seems they left my parcel sitting in their warehouse for a week. It finally arrived today.
Lithium Iron Batteries
The Company provided amazing service and ensured that all my items were correct. The items promised lived up to expectations and I'm super happy with my Lithium batteries purchased
Amazing service and extremely fast
Frustrating Returns
I originally bought 2 GEB 200AH batteries in the beginning of the year for my 24v inverter. They arrived in perfect condition and are still going strong, i don't discharge them below 50%. So I decided to buy another GEB 200AH battery for another 12v inverter. Battery arrived in good time, I connected the battery up and it failed to run any load in backup mode, not even a minute. I took the battery for testing and it was completely flat, the company put it on charge for 2 days and on my return they advised me that the battery was faulty and not taking a charge. I contacted Solar Warehouse SA and proceeded with the returns process. This is where my frustration comes in, the battery was sent back and took a week just to test, the delays in email communication was very slow. I eventually just asked for my money back because from the day I received the battery 16 Feb 2024 till now 13 March 2024 is what Ive lost because of the battery being sent faulty. I understand products can be faulty but at least make an effort to correct the mistake and not just focus on sales service. I was considering buying a 10kwh Conderenergy unit with S-Volt 5kwh combo from Solar Warehouse SA but now I will go else where due to this
kind of returns policy.
Leaving up to the expectations of the…
Leaving up to the expectations of the clients.
Your new Sales Rep and marketing ambassador(Happy Customer and friends)
1. Customer Service
The staff are on point, quick on communication, very knowledgeable, give sound advise and very friendly (I believe they are tired of me contacting them via WhatsApp) as I have placed orders for a lot of people.
2. Delivery
Very quick on delivery and very professional.
3. Product
I bought the the inverter and lithium battery Combo and a placed orders for 2 of my friends for the same combo and then order 2 panels and other stuff and so far I'm happy and my two friends are more than happy. And now I going to order a Inverter trolley for my other friend so I hope all will go well and she get to be happy too.
Quality product with the right packaging
The battery product is top quality and it was well protected in its package.
Quick and efficient service
Great easy to order and quick delivery
Great service and fast delivery
Solar Warehouse SA
My experience with Solar Warehouse SA was definitely 5 star. Willing to assist after hours and at short notice. Prompt response, helpful advice. Friendly service from start to finish. Order was ready as promised. Thank you Solar Warehouse SA!
Good service, great product purchased as described.
Very Helpful on the phone and the product arrived as described two days later by courier. bought a Vito Lithium battery.
I received my parcel very fast
I received my parcel very fast, the product is exceptional value and works as promoted. I also had a problem a few weeks later and had no problem contacting someone to sort it out.
What awsome service.i ordered my…
What awsome service.i ordered my battery on Friday and it arrived midday on Monday,there's not much more I can say regarding there speedy service. my battery arrived in a good condition and has been installed,running well.
I'll definitely be ordering from Solar warehouse again .
Thanks again and keep up the good services guys and girls
Regards
Al
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