Solar Warehouse SA Recensioni 483

Order processing and delivering were fast and efficient

Thank you! Service was really good professionally handled from payment to delivery. Regarding product still need to test and I am hoping it will be a good quality too. I will definitely order again and encourage friends too.

Easy ordering timely delivery

No issues with Solar Warehouse but I haven't received my inverter yet and its now been 7 days. Delivery was supposed to have been last week already by the Courier Guy. It seems they left my parcel sitting in their warehouse for a week. It finally arrived today.

The Company provided amazing service and ensured that all my items were correct. The items promised lived up to expectations and I'm super happy with my Lithium batteries purchased

I originally bought 2 GEB 200AH batteries in the beginning of the year for my 24v inverter. They arrived in perfect condition and are still going strong, i don't discharge them below 50%. So I decided to buy another GEB 200AH battery for another 12v inverter. Battery arrived in good time, I connected the battery up and it failed to run any load in backup mode, not even a minute. I took the battery for testing and it was completely flat, the company put it on charge for 2 days and on my return they advised me that the battery was faulty and not taking a charge. I contacted Solar Warehouse SA and proceeded with the returns process. This is where my frustration comes in, the battery was sent back and took a week just to test, the delays in email communication was very slow. I eventually just asked for my money back because from the day I received the battery 16 Feb 2024 till now 13 March 2024 is what Ive lost because of the battery being sent faulty. I understand products can be faulty but at least make an effort to correct the mistake and not just focus on sales service. I was considering buying a 10kwh Conderenergy unit with S-Volt 5kwh combo from Solar Warehouse SA but now I will go else where due to this
kind of returns policy.

Leaving up to the expectations of the clients.

1. Customer Service
The staff are on point, quick on communication, very knowledgeable, give sound advise and very friendly (I believe they are tired of me contacting them via WhatsApp) as I have placed orders for a lot of people.
2. Delivery
Very quick on delivery and very professional.
3. Product
I bought the the inverter and lithium battery Combo and a placed orders for 2 of my friends for the same combo and then order 2 panels and other stuff and so far I'm happy and my two friends are more than happy. And now I going to order a Inverter trolley for my other friend so I hope all will go well and she get to be happy too.

Excellent service and great to have you on board.
Well done

The battery product is top quality and it was well protected in its package.

My experience with Solar Warehouse SA was definitely 5 star. Willing to assist after hours and at short notice. Prompt response, helpful advice. Friendly service from start to finish. Order was ready as promised. Thank you Solar Warehouse SA!

Very Helpful on the phone and the product arrived as described two days later by courier. bought a Vito Lithium battery.

I received my parcel very fast, the product is exceptional value and works as promoted. I also had a problem a few weeks later and had no problem contacting someone to sort it out.

Quick any easey shopping. Value for your money

Great service. Quick delivery

What awsome service.i ordered my battery on Friday and it arrived midday on Monday,there's not much more I can say regarding there speedy service. my battery arrived in a good condition and has been installed,running well.
I'll definitely be ordering from Solar warehouse again .
Thanks again and keep up the good services guys and girls
Regards
Al