Sofology - Wednesbury Recensioni 

3546
•
TrustScore 5 su 5

4,9

Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB

•

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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We were treated with patience and professionalism. We told the member of staff what was required and she showed us the relevant sofas. She didn’t try to sell us big sofas just the the ones within our... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

We recently bought a sofa with the help of Patty, and she was exceptional. She listened to what we wanted, showed us all our options without any pressure, and helped us verify measurements. We left to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Found what we were looking for in style, colours, comfort & price. Summary emailed to home as final check before ordering online . Excellent assistance at store to make ordering easy when ready to pro... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

The young lady who dealt with our order was most help full and pleasant and also very efficient. She even made us a cup of coffee and told us to take our time, we were not pressured to purchase. We... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. anche in
  3. Accessori per mobili
  4. Negozio di arredamenti per salotti
  5. Negozio di casalinghi
  6. Negozio di fodere e rivestimenti
  7. Negozio di mobili

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

4K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,9

Tutte le recensioni

(3546)

16.191 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great service

The store is laid out really well and you can try everything out and the staff are really helpful and there is no hard sell pressure from any of them which is a relief

4 luglio 2026
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Risposta di Sofology - Wednesbury

Thank you for awarding us 5 stars Elaina!

Valutata 5 stelle su 5

Great service by harrison

Great service by harrison, answered every question we had and supplied us with the exact sofa we wanted

3 luglio 2026
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Risposta di Sofology - Wednesbury

Thank you for taking the time to share your experience Mr Showell.

Valutata 5 stelle su 5

Satisfied customer

Friendly knowledgeable staff. Good choice of furniture.

28 giugno 2026
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Risposta di Sofology - Wednesbury

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Valutata 5 stelle su 5

Very good

Excellent items

23 giugno 2026
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Risposta di Sofology - Wednesbury

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Valutata 5 stelle su 5

Good staff very accommodating and…

Good staff very accommodating and helpful.
Fast and prompt delivery. Well done.

21 giugno 2026
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Risposta di Sofology - Wednesbury

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Patty is extremely knowledgeable and…

Patty is extremely knowledgeable and ensured everything we wanted in our sofa was there

12 giugno 2026
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Risposta di Sofology - Wednesbury

Hi there, thank you for your review. Another great review for Patty, we will make sure to pass this on! Have a nice day.

Valutata 5 stelle su 5

Came in to potentially get a new sofa

Came in to potentially get a new sofa, left with a complete living room redesign thanks to Patrycja, she even offered to come and help us choose flooring, give the woman a pay rise!

29 maggio 2026
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Risposta di Sofology - Wednesbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valutata 5 stelle su 5

Staff had great product knowledge

We saw two sales assistants on two separate occasions. Both had excellent product knowledge and navigated the pricing through the IT system with speed and skill on a range of the options we had shortlisted.

27 maggio 2026
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Risposta di Sofology - Wednesbury

Thanks for this fabulous review. We appreciate you sharing it with others!

Valutata 5 stelle su 5

Harrison was brilliant

Harrison was brilliant. He was helpful, non-pushy and knowledgeable. He provided us with more useful nuggets of information than DFS, the Italian place and Oak Furniture store. We appreciate good customer service and Harrison delivered.

28 maggio 2026
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Risposta di Sofology - Wednesbury

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Valutata 5 stelle su 5

Very good

Quick and easy

23 maggio 2026
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Risposta di Sofology - Wednesbury

Hello, thank you so much for your review. We are so happy to hear this!

Valutata 1 stelle su 5

Don't buy sofas from Sofology

I bought a Sofa from sofology the Allure corner sofa. The sofa did not even survive 5 months of use. The leather started to peel in different areas. Reason was given we were using the sofa. A sofa is not for show is it is for use, my hands will go on there so will body oils. It doesn't mean the sofa should start to detoriate so early. I understand a year or 2 after sofas looses their look but it shouldn't peel to the point where the white cushion is showing. Im definitely sure this is not pure leather its mixed with plastics. I bought the sofa for nearly £4000 pounds. Please save yourself and do not buy from sofology. The worst quality sofa I have ever seen and used

4 aprile 2026
Non scritta su invito
Logo di Sofology - Wednesbury

Risposta di Sofology - Wednesbury

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Valutata 5 stelle su 5

Great customer service

Great customer service. Only thing to improve was the wait on the sofa. 11weeks until it will be delivered!

24 maggio 2026
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Risposta di Sofology - Wednesbury

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Valutata 5 stelle su 5

Would highly recommend Yameen (Yammy)…

Would highly recommend Yameen (Yammy) at Sofology Wednesbury. Recently purchased 2 new sofas over the May Bank Holiday. Yameen was polite, professional and adopted the no pressure sales approach which was perfect. I found him very helpful, knowledgeable and a pleasure to do a deal with. Thanks for a hassle free customer experience and keep up the great work! Danny

24 maggio 2026
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Risposta di Sofology - Wednesbury

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 3 stelle su 5

I liked the fact we were not harassed on…

I liked the fact we were not harassed on entering, but when asked for help, it seemed above them as they all looked at each other, deciding who should come.

24 maggio 2026
Logo di Sofology - Wednesbury

Risposta di Sofology - Wednesbury

Thank you for your feedback. We're pleased to hear that you appreciated being able to browse without feeling pressured when you entered. We sincerely apologise that when you asked for assistance, the experience fell short of your expectations. We understand how frustrating that must have been and are sorry that you did not receive the level of service you deserved. Thank you for taking the time to share your experience with us.

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