Pati was excellent giving us time space to decide on our purchase. When I return to pay the store was closing but she stayed on proving her professionalism. Very impressed.
L'azienda ha risposto
Sede
Cambia sedeUnit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY Wednesbury, GB
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The store is laid out really well and you can try everything out and the staff are really helpful and there is no hard sell pressure from any of them which is a relief
L'azienda ha risposto
We weren't hassled by pushy sales people as soon as we entered the store. This was in stark contrast to the 4 other furniture stores we visited that day. Your staff were knowledgeable and liste... Leggi di più
L'azienda ha risposto
Would highly recommend Yameen (Yammy) at Sofology Wednesbury. Recently purchased 2 new sofas over the May Bank Holiday. Yameen was polite, professional and adopted the no pressure sales approach which... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Unit PC1, Gallagher Retail Park, Gallagher Retail Park, WS10 9QY, Wednesbury, Regno Unito
4,9
Eccellente
4K recensioni
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Le persone hanno visualizzato anche
Risposta di Sofology - Wednesbury
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Risposta di Sofology - Wednesbury
Thank you Mr Bibi
Fantastic service from start to finish…
Fantastic service from start to finish Harrison was the sales person faultless service.
Would highly recommend.
30 novembre 2025
Risposta di Sofology - Wednesbury
Hello Jane, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent service
Excellent service. Took their time to explain all options and suitable budget.
29 novembre 2025
Risposta di Sofology - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Extremely good customer service
Alisha was a great help. She provided an amazing service from start to finish. I was very impressed by her approach and people skills.
29 novembre 2025
Risposta di Sofology - Wednesbury
Hi there, thank you for your review. Another great review for Alisha, we will make sure to pass this on! Have a nice day.
Risposta di Sofology - Wednesbury
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Pati was an amazing and helpful sales…
Pati was an amazing and helpful sales person. She had all the knowledge about each type of sofa available and was able to advise on the best product for our home. Thank you very much.
24 novembre 2025
Risposta di Sofology - Wednesbury
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
A fantastic experience from start to…
A fantastic experience from start to finish. Alisha (Wednesdbury Store) guided us through the process seamlessly. She was very polite and helpful too. We would highly recommend this store/employee.
22 novembre 2025
Risposta di Sofology - Wednesbury
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Risposta di Sofology - Wednesbury
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology feedback
The staff member known as Harrison explained everything very well to us and guided us through our chosen sofa and the options.
They were very honest and I would highly recommend this place to anyone.
22 novembre 2025
Risposta di Sofology - Wednesbury
Thank you for choosing Sofology!
Good friendly service from Pati
Good friendly service from Pati, very helpful and knowledgable
22 novembre 2025
Risposta di Sofology - Wednesbury
Thank you for taking the time to write this great review :-)
The team here were so helpful from the…
The team here were so helpful from the minute we walked in the staff were helpful and informative. The sales guy spoke us through the process and told us with the measurements we had what would be best. We then went to look round and found the one we want. The sales guy then come back over and helped us to order the sofa. We are so looking forward to it being delivered.
22 novembre 2025
Risposta di Sofology - Wednesbury
Thank you for taking the time to write this great review :-)
Fantastic customer service and beautiful sofas
I visited the Wednesbury store today and was welcomed by Harrison. He was absolutely lovely, really spent the time with me to help me find the perfect sofa. Nothing was too much trouble for him, he was fabulous. If you are looking to buy a new sofa I would 100% recommend going to this store and ask for Harrison. I can't wait for my beautiful sofa to be delivered.
15 novembre 2025
Non scritta su invito
Risposta di Sofology - Wednesbury
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Risposta di Sofology - Wednesbury
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Raj was just brilliant
Raj was just brilliant. No pressure selling, no flannel. He explained everything fully, nothing was too much trouble. Other salespeople could learn a thing or two, this was a much better experience than every other sofa showroom we visited.
16 novembre 2025
Risposta di Sofology - Wednesbury
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Ruby was really helpful
Ruby was really helpful. This would be our third purchase from this store. We recommend the store as it always delivers excellent experience.
15 novembre 2025
Risposta di Sofology - Wednesbury
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful Saq!
Saq was fabulous, professional and knowledgeable...he was patient with us as we decided on the type of settee...which took us a while!! Thanks for your help Saq.
14 novembre 2025
Risposta di Sofology - Wednesbury
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Mis sold and verbal agreement not…
Mis sold and verbal agreement not honoured. Charged for cleaning kits that should have been free and waiting for call from store manager for 4 days now - wish I wouldn't have ordered from them!!!!
11 novembre 2025
Risposta di Sofology - Wednesbury
Thank you for taking the time to share your feedback with us.If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk
10 out of 10 service
10 out of 10 service
Mustafa is very helpful much appreciated thanks 🙏
12 novembre 2025
Risposta di Sofology - Wednesbury
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofa purchase
Nice helpful service from Harrison and a lot of different sofa's to choose from so there is something that suits everyone's taste
13 novembre 2025
Risposta di Sofology - Wednesbury
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
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