We saw a sofa in your shop a few weeks back and fell in love with the style, we went back a few weeks after and met a lovely member of staff who welcomed us and offered us great service from start to... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
Shanelle was very helpful and knowledgeable from the moment we walked in. We have limited space for a sofa and she was incredibly helpful, letting us know what she thought would work well. We couldn’t... Leggi di più
L'azienda ha risposto
Fabulous sales advisor Kai Swindon store, nothing was too much trouble and he went out of his way to make sure we were happy. Excellent through out not pushy just professional which was very attracti... Leggi di più
L'azienda ha risposto
Both visits were great. Shanelle was very helpful, knowledgeable and not pushy. An asset to the store! We went home and measured up and returned a couple of days later where Nick answered a few mor... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Regno Unito
4,9
Eccellente
2100 recensioni
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Very friendly and knowledgeable employees
Shanelle and Kai were amazing, shanelle guided us to the best sofa ever just cant wait
for it to arrive.
20 novembre 2025
Risposta di Sofology - Swindon
Thank you for your wonderful feedback! We're delighted that Shanelle and Kai provided you with an amazing experience and helped you find the perfect sofa.
If you have any questions or need assistance, please reach out. We look forward to seeing you again at Sofology Swindon.
The customer service in the Swindon…
The customer service in the Swindon store provided by Kai was excellent.
16 novembre 2025
Risposta di Sofology - Swindon
Thank you so much for taking the time to share your positive experience with us at Sofology Swindon. We are thrilled to hear that Kai provided you with excellent customer service. Your feedback is incredibly valuable to us, and it’s wonderful to know that our team is meeting your expectations.
We look forward to welcoming you back to our store in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Risposta di Sofology - Swindon
Hi there, thanks for your 5-star review, we really appreciate the feedback!
We have visited sofology on three…
We have visited sofology on three occasions over the past few months . Each time we have interacted with a different member of the team . They all have excellent knowledge and there is no pressure to buy. The stock is very good quality . Highly recommend
12 novembre 2025
Risposta di Sofology - Swindon
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Great experience buying our new sofa
Great experience buying our new sofa. Have made several visits here, as also accompanied a friend to buy his. Each member of staff we dealt with, were not at all pushy, but very knowledge and helpful when needed. Nothing was too much trouble.
11 novembre 2025
Risposta di Sofology - Swindon
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Relaxed sale and no stress
Excellent service by Nick in the Swindon branch. Very knowledgeable and helpful every step of the way. Highly recommend Sofology. Thanks Nick :)
8 novembre 2025
Risposta di Sofology - Swindon
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Recently visited the Swindon store and…
Recently visited the Swindon store and were greeted and assisted by Kai. His professionalism and knowledge was outstanding, he was so helpful & patient despite our many questions! We went home to measure up and required his help over the phone which he was more than happy to do. We have made a purchase not only because the sofa is gorgeous but also because the level of customer service impressed us so much.
2 novembre 2025
Non scritta su invito
Risposta di Sofology - Swindon
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Helpful staff
So far the whole experience from choosing to ordering the sofa has been very pleasant. I am still waiting for the delivery so can't comment on this aspect.
3 novembre 2025
Risposta di Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Risposta di Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Swindon store visit Sunday 2nd November
It was nice to visit your Swindon store. Every one of the staff we engaged with were friendly and helpful. Even offered tea or coffee! The store was lovely and clean and bright. And the modern furniture really stood out. Well done!
2 novembre 2025
Risposta di Sofology - Swindon
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Super Sofology
Friendly, attentive and knowledgeable staff, particularly Kai who was excellent. Wide range of products and who doesn't like interest free...
2 novembre 2025
Risposta di Sofology - Swindon
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very helpful staff
Very helpful staff , easy store to shop with, even had a nice coffee
2 novembre 2025
Risposta di Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Risposta di Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Had an amazing sales person in Swindon
Had an amazing sales person in Swindon. She made sure I understood everything and she knows what she’s talking about..
29 ottobre 2025
Risposta di Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review!😊
Nick was very professional and the…
Nick was very professional and the whole experience was excellent
25 ottobre 2025
Risposta di Sofology - Swindon
Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.
Lounge Chairs
Quick service and pleasant girl served us, Asked if there were any deals that could be had but were told no to quite a few of our questions, but not the servers fault.
27 ottobre 2025
Risposta di Sofology - Swindon
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Staff i dealt with was very welcoming…
Staff i dealt with was very welcoming and knowledgeable, answered all my questions
14 novembre 2024
Risposta di Sofology - Swindon
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent in store customer service
Can highly recommend Sofology Swindon. Excellent customer service from the whole team. They seem genuinely keen to help you but most importantly give you the time and space to browse, being readily available for questions when you need them. Helpful, friendly and professional so thank you to Kaitlin and the team for a great service.
22 ottobre 2025
Risposta di Sofology - Swindon
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Risposta di Sofology - Swindon
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Risposta di Sofology - Swindon
Thank you so much for taking the time to leave us such a wonderful review!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Le aziende possono raccogliere recensioni tramite inviti automatici. Queste recensioni sono etichettate come verificate perché è ovvio che si basano su esperienze reali.
Scopri di più sui diversi tipi di recensioni.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.