Sofology - Royton Oldham Recensioni 1.766

Absolutely fabulous customer service from Diariou

On going to see about getting a foot stool to go with my sofa Which I also previously purchased from them,Paul watts one of the staff was so friendly down to earth and was so helpful in helping us choose the one,I would recommend that if anyone goes there to ask for him you won’t be disappointed

Very helpful and friendly staff - knowledgeable and not pushy

Sales man was very helpful but not pushy left me to slowly make my mind up and completed
the order efficiently thank you

Great service understood all my requirements

Super frendly not pushy and did his best to help us choose fabrics ect for out sofa. Thanks mate
Con&kels

The lady who showed us round at the oldham shop was brilliant

The customer service I received was excellent;all my questions were answered comprehensively.

We were met by irma at the Oldham store and she could not have been more helpful if she tried. We thought we knew which furniture we wanted and wanted to try it out for comfort. Good job we did. The sofa did not suit one of us due to our height differences.
Irma spent a long time with us checking all the different sofas and chairs until we were both suited with size comfort colour and preferences. Could not ask for more.

Do not trust they will not repair anything even if you have warranty and extended warranty

No pushy sales pitch just let me look around try the sofas and I asked about the sofa. Information sent to an online basket if I wanted to take things further back at home.

Brilliant service - Phil and the team were fantastic! Highly recommend

Phil was very professional. He explained everything very clearly and did not pressurise us to buy at all. A great purchase for my mother in law.

Dan and Irma made it such a smooth process, talking me through each stage of the purchase. Giving me advice on how to handle the insurance, damages, how to clean and what to use, how to upkeep and maintain the life of my sofa. They helped advise me on what size sofa and which fabrics would work best with a cat in the house as well. They were extremely patient and made it a very smooth process. I’ve not received my sofa but the outstanding customer service alone tells me it will be incredible!

Accidently ordered the wrong size online after speaking to lovely staff in store. Was called and emailed by staff when the order dropped and highlighted issue, new size orederd and a very happy customer. So much so that my son is already looking for one for his room (which is big news as he is autistic, adhd and severe anxiety) Thanks team ps sorry about the gin when i got home lol

Jordan was very pleasant and efficient on both occasions when we visited the store in Oldham; nothing was too much trouble. He took plenty of time to carefully explain all of our queries regarding the furniture we were considering and was very knowledgeable about the range. Overall, a most enjoyable experience!