Sofology - Plymouth Recensioni 

1367
TrustScore 5 su 5

4,8

Unit 4, Plymouth Gateway Retail Park, PL6 8ET Plymouth, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

We had a really positive experience buying our sofas from Sofology. Lauren and Chris were both fantastic with us from start to finish. They were patient, kind and took the time to explain all the... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

You are left to look without being pestered sales assistant very helpful and nothing to much trouble even though he was a new sales assistant to the Plymouth store I’m sure he will thrive in your busi... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

This is the best furniture store in Plymouth Great range of suites well laid out with so much choice on specifications and fabrics Many thanks to the patience of Tilly White who made us feel at ea... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Friendly customer service but also new when to step away & was never too pushy or 'hard sell' in any way which is extremely off-putting! Very informative & knowledgeable, extremely helpful - nothin... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit 4, Plymouth Gateway Retail Park, PL6 8ET, Plymouth, Regno Unito

4,8

Eccellente

TrustScore 5 su 5

1K recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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4,8

Tutte le recensioni

(1367)

18.941 recensioni negli ultimi 12 mesi

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Su Trustpilot, le aziende non possono offrire incentivi o pagare per nascondere le recensioni. Le recensioni sono le opinioni dei singoli utenti e non di Trustpilot. Leggi di più

Valutata 5 stelle su 5

Great Staff

Friendly, helpful, knowledgeable staff with a “no question is too stupid” attitude.

9 novembre 2025
Logo di Sofology - Plymouth

Risposta di Sofology - Plymouth

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Great experience

Bought new sofa and the experience was very good no pushy sales could our time and enjoy the time finding our new sofa

6 novembre 2025
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Risposta di Sofology - Plymouth

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Very happy with the salesperson Tilly…

Very happy with the salesperson Tilly who was very helpful.

2 novembre 2025
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Risposta di Sofology - Plymouth

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Exceptional staff

Spotless and well lit showroom, immediately and politely welcomed on entering. Excellent range of sofas in good room sets. We initially called in on 30/10/25 and returned the next day to place the order. Callum assisted and advised us who was very helpful and knowledgeable and remembered us from our previous visit. Refreshingly interested in our requirements

31 ottobre 2025
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Risposta di Sofology - Plymouth

Thank you for sharing your experience :-)

Valutata 5 stelle su 5

Tilly was so helpful and very friendly…

Tilly was so helpful and very friendly not at all pushy which is a breath of fresh air these days. Overall a great experience thank you

2 novembre 2025
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Risposta di Sofology - Plymouth

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Great Service

The salesperson was extremely helpful and knowledgeable.
Helped me to make an informed choice.

31 ottobre 2025
Logo di Sofology - Plymouth

Risposta di Sofology - Plymouth

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Great customer service from Chris in…

Great customer service from Chris in Plymouth very knowledgeable and informative. Very happy with my purchase.

27 ottobre 2025
Logo di Sofology - Plymouth

Risposta di Sofology - Plymouth

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Great customer service

Excellent service from Tilly in the Plymouth store, she explained everything very clearly. A pleasure to deal with.

25 ottobre 2025
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Risposta di Sofology - Plymouth

Good afternoon, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Very Friendly detailed explanation of…

Very Friendly detailed explanation of how your company operates. Brilliant impressed the wife.

21 ottobre 2025
Logo di Sofology - Plymouth

Risposta di Sofology - Plymouth

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Valutata 5 stelle su 5

Excellent customer service

Excellent customer service. Left me alone to make my own decision but was on hand to answer any questions

21 ottobre 2025
Logo di Sofology - Plymouth

Risposta di Sofology - Plymouth

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Valutata 5 stelle su 5

Very pleasant and helpful you man .

Very pleasant and helpful you man .

21 ottobre 2025
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Risposta di Sofology - Plymouth

Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.

Valutata 5 stelle su 5

Tilly was fantastic!!!

Tilly was fantastic and made the purchasing so easy! Would recommend her to anyone!

18 ottobre 2025
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Risposta di Sofology - Plymouth

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Lauren listened explained and was very…

Lauren listened explained and was very helpful and transparent in costs and fees nothing was hidden.

18 ottobre 2025
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Risposta di Sofology - Plymouth

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Valutata 5 stelle su 5

Loved the no pressure sales…

Loved the no pressure sales environment, and a wonderful variety of products. Tilly was amazing - super helpful, explained everything really clearly. An absolute pleasure to shop here.

16 ottobre 2025
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Risposta di Sofology - Plymouth

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Attentive staff

Attentive staff, not at all pushy. Even allowed me to take a swatch home to check the colour. Great service got the sale.

6 ottobre 2025
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Risposta di Sofology - Plymouth

Thank you for sharing Mrs C

Valutata 5 stelle su 5

Callum was great…very helpful

Callum was great…very helpful, knowledgeable and professional
I thought your product displays were very good.. as was your website.
We placed an order ….thankyou.

4 ottobre 2025
Logo di Sofology - Plymouth

Risposta di Sofology - Plymouth

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

No sales pressure

No sales pressure, kind friendly staff. Lots of choice.

1 ottobre 2025
Logo di Sofology - Plymouth

Risposta di Sofology - Plymouth

Thank you for your wonderful feedback! We're thrilled you had a positive experience at Sofology Plymouth and that our team made you feel comfortable. We're glad you appreciated the variety in our store.

Your satisfaction is our priority, and your kind words encourage our team. We look forward to welcoming you back for your furniture needs.

Valutata 5 stelle su 5

Knowledgable, helpful.

Thanks to Tilly :)

29 settembre 2025
Logo di Sofology - Plymouth

Risposta di Sofology - Plymouth

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Excellent customer service

Wonderful experience! Amazing customer service from Chris, he answer literally every question from measuring to fit the unit in our cottage, flipping the sofa up to check on assembly requirements to showing us how to plump and flip our cushions to keep the sofa fresh and new over the years to come. Chris even sorted us out a great deal on delivery of both our sofas and a stain removal kit.

23 settembre 2025
Logo di Sofology - Plymouth

Risposta di Sofology - Plymouth

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Chris. Have a great day 😊

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