The reps did not hover or make me feel pressured. They encouraged me to go home and think and measure before making a final decision. When I came back to the store and said I only had a lunch break to... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB
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Scopri cosa dicono le persone
Kate was really good - she explained all the options and the process in great detail. It was an enjoyable experience. We even had a brew and colouring books for the grandkids. Highly recommended.
L'azienda ha risposto
We had a really helpful, cheerful and patient staff member who generally offered support without being pushy. This made a very good impression of your company and a good experience all round.
L'azienda ha risposto
We were assisted by Ben, he took time to explain about the product to us and he offered refreshments and many options in the store. The reception we received and customer service was out of this world... Leggi di più
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- Accessori per mobili
- Negozio di mobili
- Negozio di casalinghi
- Negozio di arredamenti per salotti
- Negozio di fodere e rivestimenti
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Regno Unito
4,9
Eccellente
2156 recensioni
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Risposta di Sofology - Peterborough
Thank you for awarding us 5 stars Nicky
Good experience
We were welcomed into the store by Sai who asked our requirements and led us to the units that related to our needs. she explained all the options and answered all questions honestly, the main thing for us was that Sai was not pushy and did not pressure us for a sale, if she had we would have left the store. All in all Sai provided a positive purchase experience.
3 gennaio 2026
Risposta di Sofology - Peterborough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
I visited Sofologly on Friday 2nd…
I visited Sofologly on Friday 2nd January 2026, Sai the sales assistant was very friendly, helpful and knowledgeable, there was no hard sell and the advice I received was very useful and helped with making my decision. From browsing around the store to making a purchase was effortless, I would highly recommend a visit to Sofology if you’re looking for some new furniture, and if Sai assists you, you will be in very good hands. Thanks, Michael.
2 gennaio 2026
Risposta di Sofology - Peterborough
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Risposta di Sofology - Peterborough
Thank you for the amazing 5-star feedback! ⭐⭐⭐⭐⭐
Fantastic service
Fantastic service, no pushy sales approach just genuine helpful advice
4 gennaio 2026
Risposta di Sofology - Peterborough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Sai was extremely helpful guiding us…
Sai was extremely helpful guiding us through options to get exactly what we wanted
4 gennaio 2026
Risposta di Sofology - Peterborough
Hi there, thank you for your review. Another great review for Sai, we will make sure to pass this on! Have a nice day.
Kate - totally outstanding customer service
The entire team in the store were incredibly welcoming and even remembered me from my first visit a few weeks ago, which was such a lovely touch. Kate was outstanding in helping me find the perfect sofa for my home—she was patient, knowledgeable, and genuinely understanding of our needs. Truly first-class service from start to finish. Highly recommended!
3 gennaio 2026
Risposta di Sofology - Peterborough
What a fantastic review, thank you so much for taking the time to write this 😊
My sofologist Hadi was very helpful and…
My sofologist Hadi was very helpful and throughly professional
31 dicembre 2025
Risposta di Sofology - Peterborough
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Lovely showroom and helpful staff
Lovely showroom and helpful staff. So happy to visit a store and try before buy.
2 gennaio 2026
Risposta di Sofology - Peterborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Jamie was extremely helpful...
The sales person Jamie was polite patient and left us to take our time and choose the perfect sofa for us also at the same time wasn't pushy and helped us make the right choices to get just what we wanted.
Couldn't recommend a better experience 10/10
Thank you Jamie for all your help and for making this a good experience for us.
Alistair and Carrie-Anne
2 gennaio 2026
Risposta di Sofology - Peterborough
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Sai was great and gave us a relaxed experience
Sai was great. Very informative and not too pushy. Explained everything clearly. We knew what we wanted before arriving to store but re affirmed our choices were what we were after.
1 gennaio 2026
Risposta di Sofology - Peterborough
Thanks so much for your 5-star review! ⭐⭐⭐⭐⭐
We’re really pleased to hear you had a great experience. Your kind support means a lot to our team, and we’re always here if you need anything in the future. 😊
Kate was a nice lady
Kate was a nice lady
Not pushy atall
Very helpfull and well versed in her product knowledge
1 gennaio 2026
Risposta di Sofology - Peterborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Lovely friendly service
Lovely friendly service
explained everything in detail with us
No pushy at all and let us make our own mind up
30 dicembre 2025
Risposta di Sofology - Peterborough
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Sales experience
No pushy sales people, just friendly advice & chat. We weren't ready to buy when we started looking. But that wasn't a problem to Kate.
We went back to buy & had a similar experience with another person
I can't fault them
Thank you
28 dicembre 2025
Risposta di Sofology - Peterborough
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Risposta di Sofology - Peterborough
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Risposta di Sofology - Peterborough
Hi there, thank you for taking the time to leave a 5-star review. It’s great to hear feedback like this!
Sofa shopping
Staff weren't pushy let you walk around to look in your own time then help when needed, and more modern looking sofas than other stores.
29 dicembre 2025
Risposta di Sofology - Peterborough
Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Helpful and Friendly with no pressure
Really friendly and helpful staff that were patient and worked with us to decide the colour, style and configuration that worked for us.
29 dicembre 2025
Risposta di Sofology - Peterborough
Thank you for sharing your experience :-)
Hadi is Amazing
Hadi is Amazing, He helped explaining with clear details.
I would give him 5/5
28 dicembre 2025
Risposta di Sofology - Peterborough
Thank you for awarding us 5 Stars :-)
Risposta di Sofology - Peterborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
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