Sofology - Peterborough Recensioni 2.156

TrustScore 5 su 5

4,9

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB


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Scopri cosa dicono le persone

Valutata 5 stelle su 5

The reps did not hover or make me feel pressured. They encouraged me to go home and think and measure before making a final decision. When I came back to the store and said I only had a lunch break to... Leggi di più

L'azienda ha risposto

Valutata 5 stelle su 5

Kate was really good - she explained all the options and the process in great detail. It was an enjoyable experience. We even had a brew and colouring books for the grandkids. Highly recommended.

L'azienda ha risposto

Valutata 4 stelle su 5

We had a really helpful, cheerful and patient staff member who generally offered support without being pushy. This made a very good impression of your company and a good experience all round.

L'azienda ha risposto

Valutata 5 stelle su 5

We were assisted by Ben, he took time to explain about the product to us and he offered refreshments and many options in the store. The reception we received and customer service was out of this world... Leggi di più

L'azienda ha risposto


Dettagli dell'azienda

  1. Negozio di divani
  2. Accessori per mobili
  3. Negozio di mobili
  4. Negozio di casalinghi
  5. Negozio di arredamenti per salotti
  6. Negozio di fodere e rivestimenti

Scritti dall'azienda

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Informazioni di contatto

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Regno Unito

4,9

Eccellente

TrustScore 5 su 5

2156 recensioni

5 stelle
4 stelle
3 stelle
2 stelle
1 stella

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Valutata 5 stelle su 5

The sales person was lovely and very…

The sales person was lovely and very personable, all credit to her for her professionalism and communication skills whilst keeping a lovely light hearted sense of humour.

7 febbraio 2026
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Risposta di Sofology - Peterborough

Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Valutata 5 stelle su 5

Great support

Friendly, informative and helpful
Supported through the process but not hard sell
Danielle and Ryan stood out but all staff great

2 febbraio 2026
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Valutata 5 stelle su 5

Very friendly and helpful

Very friendly and helpful

2 febbraio 2026
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Risposta di Sofology - Peterborough

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Valutata 5 stelle su 5

Great experience with Sofology

Great experience with Sofology
Famida went above and beyond
So helpful and very patient with me while taking my time in choosing my sofa
Would have no hesitation in recommending Sofology

2 febbraio 2026
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Risposta di Sofology - Peterborough

Thank you so much for your recommendation Miss Zoric

Valutata 5 stelle su 5

Sai is just the best as all the answers

We wanted a new sofa but was stuck with getting access into our lounge . Along came sai the most helpful and polite person full of ideas to help us find the sofa the sofa which fitted , she never did the hard sell and worked with us .She makes a good coffee too .

1 febbraio 2026
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Risposta di Sofology - Peterborough

Thank you for awarding us 5 stars!

Valutata 5 stelle su 5

Hadi was very knowledgeable and his…

Hadi was very knowledgeable and his attention and service to us as customers was excellent.

1 febbraio 2026
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Risposta di Sofology - Peterborough

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Valutata 5 stelle su 5

Sai was fantastic excellent customer…

Sai was fantastic excellent customer service she was not pushy at all and has great product knowledge

2 febbraio 2026
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Risposta di Sofology - Peterborough

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Valutata 5 stelle su 5

Kind and patient rep

We were welcomed. Hadi our customer representative was very patient and honest. He took his time to go through everything with us and looked at all options. Supported us to look at all colour choices carefully. Encouraged us to look in the natural light which was the best thing to do to help make our final decision. Then supported us with finalising our choices. We have two children and he was great with how he engaged with them. Made sure he went through our final decisions with us carefully to see we were happy. We have left feeling we have made the best decision. Grateful he was the person that served us

1 febbraio 2026
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Risposta di Sofology - Peterborough

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Valutata 5 stelle su 5

The service was excellent

The service was excellent, the sales lady helped picture in our lives. Not pushy. Gave alternatives. Would recommend.

1 febbraio 2026
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Risposta di Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Valutata 5 stelle su 5

Sales experience

The sales team were not pressurizing at all. They explained the basics and then allowed you to get on with viewing.
Once decided the whole process was explained and choosing fabrics in the light or dark was a great idea.
We even went away to have a coffee to decide on final design, came back and the same sale chap was busy, but the team made us a coffee while we waited to place final order.
All in all a great experience and cannot wait to get the sofa.

31 gennaio 2026
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Risposta di Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Ben was fantastic when helping us buy…

Ben was fantastic when helping us buy the Hudson sofa at Sofology. He was friendly, knowledgeable, and gave us plenty of time and honest advice without any pressure. The whole experience was smooth and enjoyable thanks to him. Would definitely recommend Ben if you’re shopping at Sofology!

28 gennaio 2026
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Risposta di Sofology - Peterborough

Thank you for taking the time to share your experience Zehra!

Valutata 5 stelle su 5

Great customer service

Sai the lady who helped myself and my husband was very informative, she answered all our questions, she also went through every before we brought it.
She would get an 11/10 if that was possible.

26 gennaio 2026
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Risposta di Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sai. Have a great day 😊

Valutata 5 stelle su 5

Hadi was great

Hadi was great. Very informative and helpful and such a nice young man

26 gennaio 2026
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Risposta di Sofology - Peterborough

Thank you for awarding us 5 stars Linda

Valutata 5 stelle su 5

Very professional

Very professional, friendly and polite lady called Sai

26 gennaio 2026
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Risposta di Sofology - Peterborough

Thank you for taking the time to leave a 5-star review!😊

Valutata 5 stelle su 5

Great customer service

24 gennaio 2026
Logo di Sofology - Peterborough

Risposta di Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Valutata 5 stelle su 5

Hadi was super helpful and attentive…

Hadi was super helpful and attentive without crowding us during our visit. The purchase process was hassle free. I’d highly recommend a visit to Sofology, Peterborough.

24 gennaio 2026
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Risposta di Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

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