The employee was able to answer every question we had regarding our purchase. The only downfall is how long you’re having to wait for the delivery. We’ve been told up to 9 weeks but could get a call s... Leggi di più
L'azienda ha risposto
Sede
Cambia sedeUnit 8a, Aylesford Retail Park, London Road, ME20 7TP Maidstone, GB
•Anche se non controlliamo le affermazioni specifiche, trattandosi di opinioni personali, etichettiamo le recensioni come “Verificate” quando riusciamo a confermare che c'è stata un'interazione commerciale effettiva. Leggi di più
Per proteggere l'integrità della piattaforma, ogni recensione presente sul sito, verificata o meno, viene monitorata dai nostri sistemi automatici 24 ore su 24. Questa tecnologia è progettata per individuare e rimuovere i contenuti che non rispettano le nostre regole, come le recensioni non basate su esperienze autentiche Siamo consapevoli che potremmo non riuscire a cogliere proprio tutto, quindi puoi segnalarci qualsiasi cosa pensi che ci sia sfuggita. Leggi di più
Scopri cosa dicono le persone
We visited the Maidstone showroom and met Colin, who was very friendly and knowledgeable. He took the time to listen and understand our requirements. He recommended a few sofas that met our needs a... Leggi di più
L'azienda ha risposto
When we entered we were greeted in a friendly manner. Advise was given on the products that we were interested in. We were not pressured at all and once decided on a product the information given was... Leggi di più
L'azienda ha risposto
When arriving in the shop the Gentlemen greater us straight away ,showing us how the sofa could be changed around, great customer service 😊
L'azienda ha risposto
Dettagli dell'azienda
- Negozio di divani
- anche in
- Accessori per mobili
- Negozio di arredamenti per salotti
- Negozio di casalinghi
- Negozio di fodere e rivestimenti
- Negozio di mobili
Scritti dall'azienda
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Informazioni di contatto
Unit 8a, Aylesford Retail Park, London Road, ME20 7TP, Maidstone, Regno Unito
4,9
Eccellente
2K recensioni
Chiedi ai clienti di scrivere una recensione
Questa azienda invita i propri clienti a scrivere recensioni - sia positive che negative
L'obiettivo di Trustpilot è mostrare contenuti di persone reali. Questa azienda potrebbe usare il nostro strumento di risposta assistita dall'intelligenza artificiale per rispondere più velocemente.
Come questa azienda usa Trustpilot
Scopri come vengono raccolte, valutate e moderate le loro recensioni e valutazioni.
Le persone hanno visualizzato anche
Caroline was great
Caroline was great. Took the time to explain everything clearly and helped us make the right decision.
8 febbraio 2026
Risposta di Sofology - Maidstone
Hi there, thank you for your review. Another great review for Caroline, we will make sure to pass this on! Have a nice day.
Risposta di Sofology - Maidstone
Thank you for awarding us 5 stars!
Outstanding service from Caroline…
Outstanding service from Caroline today!
Caroline was so knowledgeable, personal professional and friendly. She definitely made our sofa shopping experience easy for us.
8 febbraio 2026
Risposta di Sofology - Maidstone
Thank you for choosing Sofology!
Ordering was nice and easy
Ordering was nice and easy with the help of Nick in the Maidstone store, who explained everything clearly. He also pointed us in the direction of a lovely sofa we had simply walked past but had everything and more we wanted.
31 gennaio 2026
Risposta di Sofology - Maidstone
Hi there, thank you for your review. Another great review for Nick, we will make sure to pass this on! Have a nice day.
Excellent service
2 febbraio 2026
Risposta di Sofology - Maidstone
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Great atmosphere and customer service
Great atmosphere and customer service. Thank you Afeez
2 febbraio 2026
Risposta di Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Risposta di Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Risposta di Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Thanks to Colin who made us buying the…
Thanks to Colin who made us buying the sofa simply and quick, very helpful professional and knowledgeable
1 febbraio 2026
Risposta di Sofology - Maidstone
Hi there, thank you for your review. Another great review for Colin, we will make sure to pass this on! Have a nice day.
Warm friendly staff very helpful easy…
Warm friendly staff very helpful easy to talk to.
31 gennaio 2026
Risposta di Sofology - Maidstone
Thank you Mr Bonds!
The lady that helped us was very…
The lady that helped us was very knowledgeable very helpful indeed.
31 gennaio 2026
Risposta di Sofology - Maidstone
Thank you for sharing your experience Ms Paige!
Our salesman afeez was brilliant.
Our salesman afeez was brilliant.
He listened to all we had to say and showed us all around the store at different sofa's all within our budget and the options that we had given him.
He was very friendly and professional and didn't try to push anything on us.
I wish more salespeople were like him
An absolute credit to the company.
30 gennaio 2026
Risposta di Sofology - Maidstone
Thank you for taking the time to share your experience :-)
Professional and friendly service
Professional and friendly service, with clear advice and guidance given.
29 gennaio 2026
Risposta di Sofology - Maidstone
Thank you for choosing Sofology!
Risposta di Sofology - Maidstone
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Friendly & helpful
24 gennaio 2026
Risposta di Sofology - Maidstone
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Very helpful staff
27 gennaio 2026
Risposta di Sofology - Maidstone
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Great support and service
Superb and well explained service along with being very helpful.
27 gennaio 2026
Risposta di Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Me and my daughter had a great…
Me and my daughter had a great experience in store, Pinna the sales assistant in the Maidstone/Aylesford store was absolutely fantastic very helpful and knowledgeable and not pushy at all, my daughter will be back I'm sure to make another purchase soon.
Great service well done sofology
25 gennaio 2026
Risposta di Sofology - Maidstone
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Hassle Free…
The manager Nick was very helpful when choosing our sofa .Explained all aspects of the sofas we were interested in.After making our final choice he introduced us to Jamie to complete the paperwork required .Jamie explained everything including product care guarantee and finance. Overall a pleasant no hassle experience
23 gennaio 2026
Risposta di Sofology - Maidstone
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
An excellent experience at Maidstone…
An excellent experience at Maidstone Sofology. Pina is excellent. She made us feel relaxed and the whole process was smooth, simple and you do not feel pressurised to buy. A 5 star experience
16 gennaio 2026
Risposta di Sofology - Maidstone
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Come funziona Trustpilot
Chiunque può scrivere una recensione su Trustpilot. L'autore di una recensione ha la possibilità di modificarla o cancellarla in qualsiasi momento e, fintantoché il suo account è attivo, la recensione rimane visibile a tutti.
Per salvaguardare la nostra piattaforma, facciamo uso di personale dedicato e di tecnologie intelligenti. Scopri come combattiamo le recensioni false.
Scopri di più su come vengono gestite le recensioni su Trustpilot.
La verifica aiuta a garantire che le recensioni su Trustpilot vengano scritte da persone reali.
Offrire incentivi in cambio di recensioni o chiederle solo a clienti specifici potrebbe distorcere il TrustScore, violando le nostre linee guida.